[Remote] SMB Sales Representative

Note: The job is a remote job and is open to candidates in USA. Crane NXT is hiring an SMB Sales Representative for Crane Payment Innovations’ Convenience Services group. The role focuses on growing the small and medium business segment by acquiring customers, meeting revenue targets, promoting vending and payment solutions, and building customer relationships.

Responsibilities

• Growing the (SMB) segment, identifying new business opportunities and converting prospects into long-term customers across vending machines, cashless payment systems, and future offerings
• Meet revenue targets and utilize Salesforce.com to track performance, communicate goals, and drive accountability
• Acting as a hunter, proactively driving new customer acquisition through cold outreach, networking, lead generation, and strategic territory planning
• Developing strong relationships with target customers to understand their needs and deliver tailored solutions that drive mutual growth
• Promoting CPI’s full vending portfolio, including machines, telemetry, cashless payment systems, and software — with a consultative approach that highlights ROI and operational efficiency
• Leverage third-party financing programs to help customers overcome budget constraints and accelerate purchasing decisions, working closely with internal and external financing partners
• Assist with proposal development and bid responses, especially for larger SMB accounts and regional opportunities
• Resolving customer issues, including service escalations, product concerns, and contract negotiations, ensuring high satisfaction and retention working with the extended team
• Travel regularly to support your sales team, engage customers face-to-face, assess competitive offerings, and ensure execution of CPI’s vending strategy

Skills

• You will bring a growth mindset with well demonstrated success in sales and business development
• Bachelor's degree or equivalent in Sales, Marketing, Business or Engineering
• 5 years of experience in sales with a proven track record
• Managing experience a plus
• Hunter mentality that works well with a cross functional group
• Self-Starter, motivated by success
• Ability to manage multiple deliverables and priorities
• Sales Orientation: You take pride in the ability to persuade others, do not like to take “no” for an answer and genuinely want to meet the needs of customers
• Action Oriented: You display a sense of urgency and are known for being a timely decision maker
• Ambition: You want to have an impact and influence and are committed to making a difference
• Competitiveness: you have the courage to take risks, use resources wisely and to your advantage
• Customer Service Oriented: You possess a drive to serve your “customers” and focus on responding promptly to project team needs
• Decision-Making Skills: You have a reputation for making quality decisions and sticking to them
• Facilitator: You are good at negotiating win-win solutions
• Presentation Skills: You enjoy being the spokesperson, show confidence when in front of groups and take pride in making an effective presentation
• Good listener: You allow others to express themselves and try to understand others before expressing self
• Organized: You assemble all necessary materials and information before starting a task
• Team Player: You are approachable, and willing to follow or lead based on the team's need
• Quality written communication: Your writing is concise and descriptive, and you believe it is necessary to “overcommunicate” project status/updates

Benefits

• Flexible work environments
• Defined career growth plans with opportunities to go outside of your “comfort zone”
• Team Building activities that support innovation
• Generous paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Discounts for childcare
• Tuition assistance
• Remote work arrangement

Company Overview