[Remote] Social Media Manager

Note: The job is a remote job and is open to candidates in USA. Jive PR + Digital is hiring a Social Media Manager to lead organic social strategy and execution for consumer brands. The role includes managing UGC programs, identifying culturally relevant trends, optimizing and reporting on performance, and leading day-to-day client relationships.

Responsibilities

• Develop and lead organic social strategies across Instagram, TikTok, Facebook, LinkedIn, Pinterest, and emerging platforms that ladder up to client business goals
• Own content calendars from concept to publish, writing platform-native copy and captions in each brand’s voice
• Create on-brand assets in Canva, and write clear, detailed creative briefs for designers on assets that require custom design or motion
• Oversee community management and engagement, ensuring every brand shows up consistently and responsively
• Plan and run UGC campaigns within social, from concept and creator sourcing to briefing, content review, and publishing
• Write UGC briefs that deliver authentic, platform-ready content aligned with campaign objectives
• Manage usage rights and repurpose UGC across owned channels and paid support
• Build a repeatable UGC content engine that keeps client channels fresh and drives engagement and conversion
• Monitor culture, trends, memes, and platform features daily, and identify trendjacking opportunities that fit each brand
• Move quickly from idea to approval to post so clients show up in the conversation while it still matters
• Bring proactive, culturally relevant ideas to clients that resonate with millennial and Gen Z audiences
• Optimize content for views and engagement by testing hooks, formats, lengths, captions, audio, and posting times, and apply what works to future content
• Understand how each platform’s algorithm distributes content, and adjust strategy to maximize reach, watch time, and retention
• Track views, reach, engagement rate, watch time, saves, shares, and follower growth across organic social and UGC
• Build and present monthly client reports that connect performance to business goals, with clear insights, wins, and recommended next steps
• Use native analytics and social reporting tools to monitor performance in real time and course-correct quickly
• Serve as the day-to-day lead for client relationships, building strong rapport and trust
• Anticipate challenges and solve problems with clear, confident recommendations
• Mentor and guide coordinators, and contribute to internal process improvements

Skills

• 4+ years of agency experience in social media management (minimum)
• Based in the US or Canada and authorized to work there
• Proven experience planning and running UGC campaigns within social, including briefing creators and managing usage rights
• A proven track record of growing views and engagement, with a strong understanding of platform algorithms, hooks, and retention
• Experience building and presenting client-ready performance reports that turn data into clear recommendations
• Advanced Canva skills, plus experience briefing designers on custom assets
• A track record of trendjacking and moving at the speed of culture for millennial and Gen Z consumer brands
• Excellent client rapport, with strong communication and presentation skills
• Sharp problem-solving skills and the ability to stay calm and decisive under tight timelines
• Organized and detail-oriented, with the ability to manage multiple clients at once
• Familiarity with CapCut, social scheduling and analytics tools, Notion, and Google Drive

Company Overview