[Remote] Software QA Engineer L4

Note: The job is a remote job and is open to candidates in USA. Frontdoor reimagines how homeowners maintain and repair their homes through home service plans and technology-enabled solutions. The Quality Engineer will partner with Product Managers, Developers, and cross-functional teams to validate software functionality, performance, and user experience through manual and automated testing, while driving quality engineering practices and continuous improvement.

Responsibilities

• Design, develop, maintain, and execute comprehensive test strategies, including functional, smoke, regression, integration, and performance testing
• Create and maintain test cases with clear traceability to business requirements and technical specifications
• Investigate, troubleshoot, and analyze software defects by reviewing application behavior, logs, and system integrations
• Develop, maintain, and enhance automated test suites and frameworks to improve test coverage and efficiency
• Collaborate with Product Managers, Developers, and other stakeholders throughout the software development lifecycle to ensure quality is built into every release
• Identify opportunities to improve testing processes, tools, and methodologies, and drive quality engineering best practices
• Monitor, analyze, and communicate testing progress, quality metrics, and release readiness to stakeholders
• Contribute to test data management, environment setup, and CI/CD pipeline integration
• Mentor team members and promote a culture of quality, innovation, and continuous learning

Skills

• Strong hands-on experience in functional testing, including test planning, test case design, execution, and defect management
• Proven experience with UI test automation and a solid understanding of automation frameworks and best practices
• Experience testing REST APIs and protobuf-based services, including automation of API test scenarios
• Demonstrated ability to design and build test automation frameworks and integrate them into CI/CD pipelines
• Strong programming and problem-solving skills, with proficiency in Java preferred (other modern programming languages are also considered)
• Working knowledge of relational databases, SQL, and data validation techniques
• Solid understanding of Software Testing Life Cycle (STLC) and Defect Life Cycle processes
• Experience working in Agile/Scrum development environments
• A self-motivated and results-oriented professional who takes ownership and drives quality initiatives
• A collaborative team player with excellent communication and stakeholder management skills
• A continuous learner who stays current with emerging technologies, automation trends, AI innovations, and quality engineering best practices
• Someone who is passionate about elevating product quality and delivering exceptional customer experiences
• Experience with performance testing, load testing, and DevOps practices
• Foundational knowledge of Agentic AI, Retrieval-Augmented Generation (RAG), and their applications in software quality engineering and testing
• Experience testing AI-enabled applications, machine learning models, or intelligent systems
• Salesforce Administration expertise, including user management, security and access controls, reports and dashboards, workflow automation, and platform configuration
• Knowledge of cloud platforms and modern software delivery practices

Benefits

• Certain roles are eligible for additional rewards and incentives.
• Insurance for medical/pharmacy, dental, vision, life, and disability.
• Weight loss and smoking cessation programs.
• Matching 401(k).
• Ability to participate in our employee stock purchase plan.

Company Overview

Company H1B Sponsorship