[Remote] Solutions Consultant, Customer & Partner Success

Note: The job is a remote job and is open to candidates in USA. Vena Solutions is hiring a Solutions Consultant, Customer & Partner Success to help existing customers expand their use of the Vena platform and realize additional value. The role also supports partner acquisition, onboarding, enablement, and initial sales opportunities through demonstrations and collaboration with customer success and marketing teams.

Responsibilities

• Present the Vena product to existing customers in 1:1 and 1:Many forums and communicate the overall Vena Solutions value proposition
• Meet with customers, clarify business requirements and customize demo content appropriately
• Meet with prospective partners to present a Vena demonstrations to build trust on how Vena's product can provide value to their customers/prospects
• Partner with the Customer Success Team to evaluate and assist in expansion sales strategy, retention strategy and solution recommendations
• Partner with the Customer marketing team to support Customer expansion/adoption focused campaigns and initiatives
• Work with newly signed up partners on the onboarding journey to get them equipped with all the tools to represent Vena and showcase the value of Vena's product to their customers/prospects. This can include orientation on demo content, demo best practices, and product enablement
• Support partners on 1:Many forums to showcase Vena product demonstrations
• Leverage your understanding of competitive products and technology and how to position Vena in Sales presentations
• Be instrumental in helping drive Vena towards its growth targets and becoming the leading CPM solution in the market

Skills

• 3+ years related work experience in one or more of the following areas:
• Prior technical sales experience selling FP&A or CPM software
• Professional Services implementation experience for FP&A or CPM software vendor or reseller partner
• Experience working as an FP&A professional including hands on experience as either a power user or implementer of FP&A or Accounting software
• Prior experience working with partners / ecosystem for a software company
• Strong business acumen and understanding of budgeting, forecasting, Financial Close Management and reporting processes
• Experienced Excel user with the ability to create complex formulas, and sophisticated formatting
• Comfortable with presenting to and talking with C-level executives
• Ability to effectively deliver technical information to an audience comprised of varying degrees of technical knowledge, focusing on value proposition to their business
• Strong presentation and communication skills – ability to communicate concepts concisely and effectively
• Self-learner, with sense of initiative, and perseverance to deliver high quality work

Benefits

• Employee Stock Option Program
• Retirement Savings, Support & 401k Matching Programs
• Education subsidies
• Professional development programs and learning opportunities
• Great health & dental plans
• Wellness sessions (virtual & in-person)
• Employee Assistance Program (EAP)
• Free Headspace subscription
• Generous leave options for vacation, wellness, personal time, parental support, volunteering, and more
• Flexible work arrangements: this position may be based full time in the Toronto office, hybrid throughout the week, or entirely remotely within Canada or the USA

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