[Remote] Sr. Account Manager (for Brewery Clients)

Note: The job is a remote job and is open to candidates in USA. Harbor Marketing Agency is hiring a Senior Account Manager to manage relationships with brewery clients and align marketing efforts with their goals. The role coordinates campaign delivery, keeps clients informed, resolves issues, and identifies opportunities to expand services and grow accounts.

Responsibilities

• Be the face of Harbor for our brewery clients—building strong, trusted, long-term relationships
• Understand each brewery’s vibe, voice, and vision so we can align our marketing with their goals
• Collaborate with our creative, ads, and strategy teams to make sure campaigns run smoothly and hit KPIs
• Keep clients in the loop with regular updates, honest communication, and proactive insights
• Identify ways to deepen the relationship, expand services, and create more value for both sides
• Step up when things go sideways, ensuring quick resolutions and client confidence
• Ensure deliverables are on-brand, on-time, and driving results
• Spot upsell opportunities and help us grow revenue within existing brewery accounts

Skills

• 3+ years in agency account management
• Must have hands-on experience and background in Meta advertising, email marketing (Klaviyo, Mailchimp, Constant Contact, etc.), and SMS marketing
• Strong verbal communicator who thrives on building rapport and managing expectations
• Strong written communication skills
• Super organized—you're the type who color-codes your Google Calendar
• Quick thinker and creative problem-solver
• Passion for helping businesses grow and a soft spot for craft beverages
• Team player with a positive attitude and hunger to learn
• Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Benefits

• Health, dental, and vision coverage
• Ongoing learning, growth, and career development
• A fun, collaborative, brewery-obsessed team that wants to see you win
• Remote

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