[Remote] Sr. Solutions Implementation Manager - Finance

Note: The job is a remote job and is open to candidates in USA. Anaplan is seeking a Senior Solutions Implementation Manager to lead end-to-end deployments of Anaplan solutions for customers. The role manages delivery teams, customer and executive relationships, project timelines, resources, risks, and stakeholder alignment to ensure successful implementations.

Responsibilities

• Deliver high-level presentations to audiences ranging from executives to system end-users
• Manage end to end project in collaboration with the client project manager to a successful deployment of Anaplan solutions
• Act as the key liaison and business partner to the client at both the project management and executive level as needed
• Identify resource needs, manage resource time allocation and hold the team accountable to deadlines
• Monitor project timeline and ensure milestones are met
• Manage issues and risk by clearly presenting both internally and externally, escalating as needed, and deploying risk mitigation strategies as appropriate
• Reporting on available resources, budget, and project status to project sponsors and stakeholders
• Ability to work on multiple, concurrent tasks and adapt to shifting priorities, demands and timelines
• Effective communication and teamwork with project teams and collaboration with other departments
• Understand priorities, scope, timeline, goals, and key milestones
• Maintain customer focus and demonstrate leadership to drive consensus and project-related decisions
• Manage client expectations appropriately with the ability to manage relevant situations with a positive outcome
• Facilitate stakeholder alignment by translating complex business requirements into actionable implementation plans and ensuring cross-functional understanding and agreement
• Drive continuous improvement by capturing project learnings, documenting best practices

Skills

• Self-starter with a proven track record of driving customer success and aligning in complex customer environments at the executive and department levels
• Ability to understand customer requirements and work with Business Partners to best translate those into a simple, usable, yet high value-add solution
• Experience in enterprise performance management, ability to partner with account executives, solution architects, customer success leadership, etc
• Fanatical about customer success and tenacious at driving implementations that create long-term customer value
• Passionate about working in a teaming environment and owning the outcomes of the implementations you lead
• Depth in program and project management of complex multi-stakeholder environments
• Proven ability to influence and build trusted relationships with stakeholders at all levels, driving collaboration and long-term partnership
• 8+ years of software project management, customer success management, and/or related experience
• Highly data-driven with a commitment to the process of managing milestones, outcomes and mitigating risks and solving issues
• Excited about driving and tracking a consistent implementation process with all customers in your portfolio
• Excellent verbal and written communication skills
• Experience using Anaplan
• Experience with Anaplan solution implementations
• Willingness to dig into the details and solve solutions with a cross-functional team of Anaplaners, Partners, and Customers
• Proficiency in project management tools to effectively plan, track, and report on project progress
• Ability to quickly learn and adapt to evolving technologies within Anaplan

Benefits

• Remote work

Company Overview

Company H1B Sponsorship