[Remote] Staff GTM Analyst (USA Only, 100% Remote)

Note: The job is a remote job and is open to candidates in USA. Close is hiring its first Staff GTM Analyst to help GTM leadership make consequential, data-informed decisions. The role focuses on making GTM data trustworthy, explaining business and marketing trends, forecasting tradeoffs, and building systems that enable reliable self-service insights.

Responsibilities

• Make our GTM data trustworthy. You’ll define metrics, model the funnel from first touch through paid conversion, and reconcile discrepancies across Snowflake, Segment, Amplitude, GA4, and our ad platforms
• Explain what we’re seeing. Why are trials up while paid conversion isn’t? Why are Snowflake and Amplitude disagreeing? Which channel is driving volume but producing low-quality customers? You’ll dig into the data until we understand what changed •and• why
• Help decide what to do next. Are we on track to hit our goals? What would another investment in paid media produce? You’ll forecast, model the tradeoffs, and empower leadership to make the best possible decision
• Own the outcome. Whether you uncover something small like broken campaign tracking or you’re focused on moving a major business metric, you’ll bring in the right people and shepherd the team to the data-driven outcome
• Define the next era of Data at Close. You’ll help us move from a queue of reactive requests to a system where an agent spots changes, assembles the context, and gets the right insight to the right person at the right time

Skills

• You have roughly 8 years of hands-on, highly technical analytics experience
• Most importantly: you're backed by the pattern recognition that comes with having seen all sorts of hairy problems
• You're at the point in your career where you can take an ambiguous business question, dive head-first into the data, turn your findings into a decision, and bring everyone else along with you
• You can build a model in dbt, work directly in Snowflake, and translate it into something actionable
• You need to be willing and able to dive in and self-serve
• Attribution, channel definitions, UTMs, bots and broken tracking are known quantities
• You don't need to have been a dedicated GTM Analyst, but you should certainly know your way around this part of the business
• AI is writing your first-draft SQL, analysis, and reporting and you've shifted that energy to bringing analysis into the future: building the semantic layers, context, and guardrails that let the team self-serve trustworthy answers
• Teammates across functions and levels listen to you
• You immerse yourself in the context of their needs and bridge gaps in understanding
• You welcome a vague ask with aplomb
• You'll scope the problem, find the dependencies, bring in the right people, and drive the work through the analysis, recommendation…all the way to a fix
• A polished dashboard is useful only when it changes what we do
• You prioritize the questions that can materially improve acquisition, conversion, retention, and revenue

Benefits

• Competitive pay plus an organization-wide goal-based bonus
• ~5 weeks of PTO to start, plus a 1-week all-company Winter Holiday Break and paid US holidays; you'll earn 2 extra days for every year you're with Close
• 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
• Paid leave for primary and secondary caregivers
• A 1-month paid sabbatical every 5 years with the team
• (US residents) Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
• (US residents) 401k match of your contributions up to 6%, vested immediately

Company Overview

Company H1B Sponsorship