[Remote] Staff Product Designer - AI Products

Note: The job is a remote job and is open to candidates in USA. Kraken is seeking a Staff Product Designer to lead end-to-end design for new AI products, including a personal finance agent and products for external customers and internal teams. The role owns discovery through launch, shapes product direction, and uses research, prototyping, and experimentation to improve user experiences.

Responsibilities

• Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome
• Take products from zero to one, turning an early idea or a rough problem space into something real that people use
• Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works
• Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief
• Design for non-deterministic experiences, where outputs vary and the system doesn’t behave the same way twice. Shape how people interact with, understand and trust intelligent systems
• Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like
• Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution
• Prototype fast to make ideas tangible, test them and learn, then move on to the next one
• Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch
• Hold a high bar for craft and user experience in everything you ship

Skills

• 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact
• A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end
• World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change
• Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance
• Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly
• Experience influencing product strategy and cross-functional decision-making
• Strong systems thinking, with the ability to create coherent, scalable experiences from scratch
• Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable

Benefits

• Remote work.

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