Remote Position
[Remote] Strategic Account Manager
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Semtech is hiring a Strategic Account Manager to grow revenue and market share across direct strategic accounts, with an emphasis on securing design wins for signal integrity products. The role develops customer relationships and account plans, pursues design wins, manages forecasts and commercial negotiations, and coordinates with technical, operations, and marketing teams.
Responsibilities
- Develop and execute comprehensive account plans for assigned customer accounts using consultative discovery methodologies
- Build strategic customer relationships to identify opportunities for Semtech solutions across multiple product lines
- Drive annual revenue achievement through strategic account development, design-win pursuit, and production ramp management
- Partner with FAEs to drive technical evaluations, proof-of-concepts, and design-in activities for direct accounts
- Translate customer technical requirements into compelling business cases and commercial proposals
- Track design-win funnel from engagement through qualification and production ramp
- Build and maintain qualified pipeline of 3-4x quota coverage with systematic opportunity progression
- Lead pricing negotiations, MSA/NDA execution, and commercial terms protecting margins
- Cultivate executive relationships with procurement, supply chain, and engineering management
- Coordinate customer technical and commercial issue resolution across internal resources
- Deliver accurate monthly and quarterly revenue forecasts with appropriate lead-time visibility
- Maintain Salesforce accuracy ensuring pipeline hygiene and data quality across all key accounts
- Prepare and present Opportunity Reviews, Account Plans, Pipeline Reviews to leadership
- Track and report KPIs including design-win count, revenue attainment, win/loss ratios, rep performance metrics, and customer satisfaction
- Develop account-specific and territory-wide pricing strategies balancing competitiveness with profitability
- Maintain working knowledge of Semtech product portfolio and competitive alternatives
- Provide customer feedback plus competitive intelligence to product marketing and leadership
- Coordinate with supply chain and operations teams on demand planning, allocation, and new product introductions
- Establish collaborative relationships with Semtech account managers supporting ecosystem players
- Identify and engage technical influencers, consultants, and partners impacting customer technology selection
- Support marketing initiatives including customer success stories, trade shows, and technical content
Skills
- 5+ years in a customer-facing technical role within the semiconductor or data center interconnect industry — Sales Manager, Field Applications Engineer, Applications Engineer, Sales Applications Engineer, Product Line Manager, or Product Marketing Engineer all qualify
- Working technical fluency in at least one of the following: signal integrity products (retimers, redrivers, TIAs, laser drivers), optical interconnect, or adjacent high-speed data center silicon. You should be comfortable holding a technical conversation with a customer's engineering team about the products you've supported
- A track record of taking initiative — engaging customers directly, driving outcomes across functional boundaries, and moving deals or projects forward without waiting to be asked
- Strong written and verbal communication skills, with the ability to translate technical concepts into customer and business terms
- Comfort operating in ambiguity. You'll help shape the pipeline, the relationships, and how we go to market
- Bachelor's degree in Electrical Engineering or a related technical field, or equivalent industry experience
- Direct quota-carrying sales experience
- Existing relationships at key bay area customers, particularly within data center, silicon photonics, or hardware engineering organizations
- Direct experience with signal integrity or optical products selling into hyperscaler or large OEM accounts
- Exposure to the commercial side of the business — pricing discussions, customer negotiations, design-win pursuit, or pipeline management — even if not in a formal sales seat
- Experience working with rep firms, distributors, or channel partners
- Familiarity with Salesforce or a comparable CRM
- Advanced technical degree, MSEE or MBA
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