[Remote] Talent Acquisition Operations Partner

Note: The job is a remote job and is open to candidates in USA. ModMed is a healthcare technology company developing an AI-enabled, specialty-specific cloud platform. The Talent Acquisition Operations Partner will architect an AI-first global recruitment ecosystem, redesign talent acquisition workflows, enable recruiters and hiring managers, optimize recruiting technology integrations, and translate adoption and efficiency data into strategic insights.

Responsibilities

• Workflow Architecture: Evaluate and completely redesign end-to-end recruitment workflows, shifting from legacy, manual processes to high-efficiency, AI-native talent pipelines (sourcing, screening, scheduling, and engagement)
• Playbook Development: Author and maintain the modern TA "Best Practices" playbook, standardizing how AI tools are used to optimize daily workflows for recruiters, coordinators, and interviewers
• AI Assessment Literacy & Training: Design and deliver continuous learning programs for the team and onboarding modules for the Talent Acquisition Team to elevate the TA team's technical proficiency and AI fluency
• Adoption Tracking: Lead change management strategies for all new tool rollouts across Talent, tracking user adoption rates and gathering qualitative feedback to overcome friction and ensure full utilization of technology investments
• Hiring Team Enablement: Enable hiring teams to seamlessly transition insights from AI top-of-funnel assessments into targeted, high-impact human interviews
• System Design: Act as the primary business architect for the global TA tech stack, ensuring seamless interoperability between Workday HCM, Ashby ATS, Gem CRM, LinkedIn Recruiter, and automated coordination tools
• Smart Configurations: Collaborate with the People Tech team to build native Workday workflows that integrate third-party AI assessment platforms, job boards, and automated communications
• Efficiency Metrics: Partner with People Analytics to architect a comprehensive dashboard (Workday, Tableau, or PowerBI) that measures traditional KPIs (Time-to-Fill, Funnel Conversion) alongside AI efficiency metrics (AI adoption velocity, automated screening accuracy, and time saved)
• Strategic Insights: Translate complex process data and adoption metrics into actionable, executive-level insights to guide future workforce planning and tooling investments

Skills

• 10+ years in Talent Acquisition, with at least 2 years heavily focused on TA Operations, Enablement, or AI-driven process redesign
• Proven experience building AI-native workflows using tools like Gemini, ChatGPT, Claude, or specialized talent platforms (e.g., Eightfold AI, Gem, Juicebox, Noonai)
• Demonstrated ability to design structured candidate assessment criteria
• 2–3 years of hands-on experience configuring and optimizing Workday Recruiting, Greenhouse, Ashby, or other leading ATS workflows and integrations
• Strong background in corporate training, instructional design, or change management, with a knack for turning skeptics into power-users
• Advanced proficiency in Excel/Google Sheets and experience visualizing process metrics within Tableau, PowerBI, or DOMO
• Exceptional ability to translate complex technical processes, AI logic, and constraints into clear, empathetic, and practical guidance for non-technical stakeholders and hiring managers
• Ashby Implementation and Optimization
• Project Management Professional (PMP) or Agile certification
• Experience leading global change management initiatives

Benefits

• Eligible Modernizers can enroll in comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
• Eligible Modernizers can enroll in a 401(k) with ModMed matching 50% of employee contributions deferred on up to 6% of compensation each payday; after one year of employment with ModMed, 100% of any matching contribution received is vested.
• Generous Paid Time Off and Paid Parental Leave programs.
• Company-paid Life and Disability benefits.
• Flexible Spending Account.
• Employee Assistance Programs.
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed.
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning.
• Global presence and in-person collaboration opportunities.
• Dog-friendly headquarters in the US.
• Hybrid office-based roles and remote availability for some roles.
• Weekly catered breakfast and lunch.
• Treadmill workstations.
• Zen and wellness rooms within the BRIC headquarters.

Company Overview