[Remote] Technical Inside Sales Specialist

Note: The job is a remote job and is open to candidates in USA. Emerson is hiring a Technical Inside Sales Specialist to support Engineered-To-Order product lines across IEC/NEC markets. The role develops quotations and product recommendations, manages orders through fulfillment, and coordinates with internal teams to ensure compliance and customer satisfaction.

Responsibilities

• Develop accurate, timely quotations for Engineered-To-Order (ETO) products based on customer RFQs
• Serve as the primary technical sales contact, offering expert guidance and detailed product recommendations
• Manage ETO orders from quotation through fulfillment, ensuring quality and compliance throughout the manufacturing process
• Interpret and apply customer electrical specifications to meet IECEx, ATEX, and NEC standards
• Collaborate closely with engineering, pricing, manufacturing, and customer support teams to deliver competitive, on-time proposals
• Provide exceptional customer service through clear communication, technical insight, and proactive follow-up
• Support continuous improvement initiatives for ETO quoting, workflows, and customer experience
• Maintain up-to-date data and documentation within CRM and ERP systems (e.g., Oracle, Vendavo)
• Identify opportunities to enhance customer satisfaction, product alignment, and long-term relationships

Skills

• 5 years of related experience with a bachelor's degree; or 3 years and an advanced degree; or equivalent work experience
• Strong technical aptitude and ability to understand complex electrical products
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Excellent communication skills—both verbal and written (English)
• Ability to follow written and verbal instructions accurately
• Legal authorization to work in the US- visa sponsorship will not be provided for this role
• 5+ years of experience in technical sales or related roles (engineering, quotations, or technical support)
• Working knowledge of NEC, IECEx, and ATEX standards
• Experience in one or more of the following areas:
• Marketing or Pricing Management
• Quotations or Engineering Support
• Customer or Technical Support
• Familiarity with ERP systems (e.g., Oracle)
• Experience with hazardous area products is a plus

Benefits

• Remote work
• Medical insurance plans
• Dental and vision coverage
• Employee Assistance Program
• 401(k)
• Tuition reimbursement
• Employee resource groups
• Recognition
• Flexible time off plans
• Paid parental leave (maternal and paternal)
• Vacation and holiday leave
• Ongoing career development
• Mentorship, training, or leadership opportunities
• Employee development programs

Company Overview