[Remote] Technical Product Analyst - (Open to remote)

Note: The job is a remote job and is open to candidates in USA. Penguin Random House is seeking a Technical Product Analyst to support the development, testing, and reliability of its Distrotheque metadata and asset distribution platform. The role provides technical and analytical support across the product-development lifecycle, including requirements analysis, quality assurance, troubleshooting, and release readiness.

Responsibilities

• Partner with the Business Systems Analyst and business stakeholders to translate business needs into detailed functional and technical requirements, user stories, and acceptance criteria
• Analyze DTQ workflows, business rules, data flows, integrations, and system dependencies to assess requirements and the impact of proposed changes
• Develop and execute comprehensive functional, regression, integration, and release testing for enhancements, fixes, and new functionality
• Document, investigate, and track defects through resolution, partnering with technology teams to reproduce issues and validate fixes
• Build and maintain regression test coverage for critical DTQ functionality and identify opportunities to improve or automate testing practices
• Support Agile development activities, including backlog refinement, sprint planning, requirements clarification, and release preparation
• Troubleshoot production and operational issues, using data and system analysis to identify root causes and recommend sustainable solutions
• Monitor system processes and exception reporting, escalating issues and identifying recurring patterns or areas of risk
• Support production releases through testing, validation, documentation, and post-release monitoring
• Maintain clear functional, technical, testing, and process documentation to strengthen shared knowledge of DTQ
• Analyze data and system performance to identify opportunities for improved reliability, efficiency, automation, and product functionality
• Collaborate closely with the Business Systems Analyst, Customer Operations SMEs, and technology partners to ensure solutions meet documented requirements and broader business needs

Skills

• 3+ years of experience in technical product analysis, business systems analysis, software quality assurance, or a related field
• Experience translating business needs into detailed functional or technical requirements
• Experience developing and executing software test plans, test cases, and regression testing
• Strong analytical and technical problem-solving skills, with demonstrated ability to investigate complex system or data issues
• Experience working with data and using it to troubleshoot issues and validate system behavior
• Familiarity with Agile software development methodologies and tools such as JIRA, ServiceNow, or similar platforms
• Exceptional attention to detail, organization, and follow-through
• Strong communication skills and ability to collaborate effectively with both business and technical partners
• Ability to manage multiple priorities while working independently and as part of a collaborative team
• Experience with metadata, digital asset management, distribution systems, or other complex data-driven platforms preferred
• Familiarity with ONIX and book industry metadata standards is a plus
• Experience with automated testing, scripting and structured data feeds is a plus

Benefits

• Full-time employees are eligible for the comprehensive benefits program, including Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance, and generous paid time off.
• Open to remote.

Company Overview

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