[Remote] Volvo Automotive Warranty Administrator

Note: The job is a remote job and is open to candidates in USA. Automotive Warranty Network, Inc. hires a Volvo Automotive Warranty Administrator to manage automotive warranty claims for dealership clients. The role reviews claims for compliance, processes and submits claims, resolves payment differences, maintains warranty receivables, and helps dealerships follow manufacturer policies.

Responsibilities

• Review claims for manufacturer's compliance with policy and procedures
• Utilize our proprietary CARS application to assist in dealer compliance issue
• Book claims
• Code claims
• Submit claims for payment
• Accounting and clearing differences in payment
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
• Maintain appropriate certifications and knowledge of updated P&P
• Help dealerships stay compliant with manufacturer’s policy

Skills

• Previous Automotive Dealer Warranty Administrator experience managing warranty claims
• 3 years of prior warranty administration experience
• Previously held position as a Warranty Administrator in a franchised Automotive Dealer
• Minimum 3 years experience required
• Must understand the full Automotive warranty process, including booking, coding, policy and procedure compliance
• The ability to motivate others to achieve their highest potential particularly those within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying appropriate labor codes
• Certified or trained in at least 1 manufacturer

Benefits

• Free health insurance for employee
• Free dental and vision care for employee
• 6% 401K match available
• Guaranteed salary for first 90 days during probationary period
• Commission only after 90 days
• $100 per month Internet stipend after 90 days
• All equipment provided
• Training on new DMS systems
• Work remotely in the U.S. or at the Greenwood Village, CO office if close enough

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