[Remote] VP, Growth Enablement and Operations

Note: The job is a remote job and is open to candidates in USA. Mercer Advisors is seeking a VP to bring structure, visibility, and momentum to its Growth organization across Client Development and Marketing. The role leads the Central Revenue Operations and Enablement team and coordinates program roadmaps, operating rhythms, and conversion improvement efforts.

Responsibilities

• Own the master roadmap for the Growth organization — tracking all active programs and projects across Client Development, Growth programs, and shared services, sequencing rollouts, and ensuring shared resources are applied in the right order
• Portfolio governance: own intake, visibility, sequencing, and capacity management across initiatives — facilitating prioritization decisions with Growth leadership, not making them unilaterally
• Partner with program managers and shared services teams across the broader Growth organization — including initiatives that span Client Development, Marketing, Technology, and Analytics — to facilitate cross-functional coordination, align priorities, remove dependencies, and ensure initiatives progress efficiently
• Maintain a live view of what's in flight, what's at risk, and what needs a decision — surfacing that picture to leadership clearly and consistently
• Design and own the meeting cadences, agendas, and operating rituals that keep the Client Development organization aligned and moving forward
• Ensure the right conversations happen at the right time — weekly team syncs, monthly program reviews, quarterly roadmap sessions, and annual planning cycles
• Track key initiatives across the organization, ensuring accountability, follow-through, and visibility for senior leadership
• Produce clear, concise leadership updates and board-ready materials that reflect the state of the Client Development organization
• Directly manage 4 members of the Revenue Operations and Enablement team — spanning both operational infrastructure and field enablement — providing clear direction, active coaching, and a culture of high performance
• Set priorities for the central revenue operations team on a weekly and quarterly basis — ensuring the team is working on the highest-leverage activities
• Build a team that operates with urgency, precision, and a bias for action — you set the standard and model it every day
• Drive execution through structured two-week sprints — keeping the team focused on the highest-priority work, moving with urgency, and maintaining clear accountability for what gets done
• RVP onboarding and training — your team builds and owns the onboarding experience that gets new RVPs productive quickly and aligned to how we work
• Rolling out new capabilities — serve as the deployment lead for new tools, programs, and processes, ensuring field teams understand, adopt, and leverage what's being launched
• Driving change management — lead the people side of significant organizational shifts, including new technology rollouts, compensation plan changes, and territory design
• Partner with the Head of Client Development to grow the Revenue Operations and Enablement function over time, making the case for investment where it's needed
• Own the conversion improvement roadmap — a prioritized, sequenced, and living view of what's being worked on, what's at risk, and what needs a decision to move forward
• Drive cross-program coordination across all conversion drivers — Proposals, Training, High Value Opportunities, and Performance Coaching — ensuring these programs are sequenced well, not working at cross-purposes, and that blockers get surfaced and resolved quickly
• Partner with the data analytics team — who own full-funnel conversion reporting — to stay current on conversion trends, risks, and program-level performance, and translate that data into clear leadership updates that identify where the system needs attention
• Talk regularly to the field — RVPs, Managing Directors, and advisors — to understand what's holding up conversion in real time, and bring those insights back to the program leads who own the levers
• Surface blockers quickly and clearly — escalating where decisions are needed, and ensuring nothing stalls because the right people weren't in the room
• Report on conversion progress, trends, and opportunities to Growth leadership on a regular cadence — producing a clear, concise picture of where we stand and what needs attention

Skills

• 12+ years of progressive experience in sales enablement, sales operations, revenue operations, management consulting, or a closely related field
• A proven track record of driving conversion improvement in a complex, distributed sales organization — you've done this before and you know how to do it again
• Agile practitioner — you run structured sprints, keep teams accountable to short cycles, and know how to sustain momentum across a complex portfolio
• Deep experience running operating rhythms for a senior leadership team — you know what good looks like and you've built it
• Exceptional at prioritization — you manage a high volume of concurrent projects without losing focus or letting things slip
• AI-forward — you've integrated AI tools into your own workflow and you actively help teams work smarter
• Strong cross-functional influencer — you earn trust quickly and can move things forward without formal authority
• A doer, not just a thinker — you're equally comfortable building a 90-slide roadmap and fixing a broken email template that's hurting conversion
• Excellent communicator — you write clearly, present confidently, and can distill a complex situation into a crisp narrative for any audience
• Bachelor's degree required
• Consulting background strongly preferred — you can structure a problem, build a roadmap, and drive adoption across stakeholders you don't manage
• Agile certification or Lean Six Sigma Green Belt a plus
• Financial services or wealth management experience is a plus, not a requirement
• MBA or advanced degree preferred
• You operate with urgency and follow-through — when you commit to something, it gets done
• You're a builder — you see what's missing and you go build it, without waiting to be asked
• You lead with clarity and confidence, but you listen first and you're genuinely curious about what's happening in the field
• You hold yourself and your team to a high bar, but you lead with care and develop people along the way
• You're comfortable being the person who brings order to ambiguity — that's not stressful for you, it's energizing

Benefits

• Company Paid Basic Life & AD&D Insurance
• Company Paid Short-Term and Long-Term Disability Insurance
• Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
• Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
• Kaiser Medical plans available in California
• Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan.
• Two comprehensive Dental Plans
• Vision Insurance Plan
• Dependent Care Savings Account for child and dependent care.
• 14 Company Paid Holidays including a full week off at Thanksgiving.
• Generous paid time off program for vacation and sick days
• Employee Assistance Plan
• Family Medical Leave
• Paid Parental Leave (8 weeks)
• Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
• Adoption Assistance Reimbursement Program
• Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more.
• 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option
• Pet Insurance
• Personalized financial planning and guidance from Mercer Advisors professionals, offered at preferred employee pricing
• Basic technology needs will be provided to satisfy position requirements.

Company Overview