[Remote] VP, Strategic Accounts

Note: The job is a remote job and is open to candidates in USA. PerformLine provides marketing compliance technology for enterprises in regulated industries. The VP, Strategic Accounts owns relationships and revenue outcomes for a select portfolio of large enterprise accounts, leading retention and expansion while managing relationship managers and partnering with Client Success, Sales, Marketing, and Product.

Responsibilities

• Set the strategy, segmentation, and coverage model for a select book of PerformLine’s largest Enterprise accounts
• Manage and develop relationship managers while carrying your own book, and build out the team as it scales
• Set the operating rhythm for account planning, forecasting, and executive reviews
• Serve as executive sponsor for our most important client relationships
• Own the retention and expansion number for your book, including gross and net revenue retention
• Own revenue outcomes across renewals, pricing, contract terms, and multi-year agreements
• Build C-suite relationships, often from the ground up
• Maintain account plans, forecasts, and whitespace analysis
• Partner with Client Success leadership on partnership health and clear the way for growth
• Work with Sales, Marketing/GTM, and Product to turn PerformLine’s product roadmap into expansion opportunities, and bring client insight back into the roadmap
• Lead executive business reviews focused on ROI and strategic outcomes
• Represent PerformLine at client and industry events to deepen relationships and build the brand
• Run renewal strategy and lead complex negotiations on pricing, terms, and multi-year structures
• Pursue net-new lines of business and channels within accounts to grow PerformLine’s footprint
• Find and close upsell and cross-sell opportunities using Client Success signals
• Track at-risk accounts and pipeline, and report account health to the executive team
• Use AI tools (Claude, etc.) to synthesize account data and speed up forecasting and renewal prep, and drive adoption across the team

Skills

• Proven track record growing a multi-million-dollar enterprise book through renewals and expansion
• Hands-on experience with financial services clients
• Skilled at building C-suite relationships and negotiating complex, multi-year agreements
• Strategic thinker who stays hands-on
• Quick to learn new technology and comfortable using AI to work faster
• Self-motivated and comfortable in a fast-paced, ambiguous environment
• This role requires work authorization without employer sponsorship
• Compliance technology experience is a plus

Benefits

• Uncapped commission
• Hybrid (Morristown, NJ) OR Remote (US)

Company Overview