Seasonal Remote Sales & Customer Success Specialist – High‑Performance, KPI‑Driven Role at brighthush – Accelerate Revenue Growth & Deliver Outstanding Client Experiences

About brighthush

brighthush is a forward‑thinking, technology‑enabled service provider that empowers businesses worldwide to deliver exceptional customer experiences. By blending cutting‑edge data analytics, AI‑driven insights, and a culture of continuous improvement, we help our partners elevate their service standards and unlock new revenue streams. Our remote‑first philosophy means you can join a dynamic, global team from anywhere in the world while still enjoying the support, collaboration, and growth opportunities that come from being part of a high‑impact organization.

Why This Role Is Exciting

We’re on the hunt for a high‑caliber, sales‑driven Customer Success Specialist who thrives on challenge, loves turning conversations into opportunities, and is ready to make an impact from day one. This seasonal position is not a typical call‑center role; it’s a strategic, revenue‑generating role that rewards performance, creativity, and a passion for helping clients succeed. If you’re a self‑starter who can juggle multiple priorities, think strategically, and close deals with confidence, brighthush wants you on our team.

Role Overview

As a Seasonal Remote Sales & Customer Success Specialist, you will be the frontline ambassador for brighthush, engaging with clients through inbound and outbound channels, identifying their needs, and offering tailored solutions that drive both satisfaction and revenue. Your performance will be measured against clear KPIs, and top performers will be considered for future full‑time opportunities as brighthush expands.

Key Responsibilities

• Handle inbound and outbound client interactions via phone, email, and chat with professionalism and confidence.
• Identify client pain points quickly and propose relevant brighthush products or services that add real value.
• Achieve and exceed monthly sales targets and customer satisfaction metrics.
• Maintain accurate, real‑time documentation of all client interactions in our CRM system.
• Collaborate with cross‑functional teams (Marketing, Product, Support) to refine messaging and improve the customer journey.
• Proactively spot opportunities to streamline processes, reduce friction, and enhance the overall client experience.
• Stay up‑to‑date on the latest brighthush offerings, industry trends, and competitive landscape.
• Operate independently, making real‑time decisions that align with company policies while exercising sound judgment.
• Participate in ongoing training and development sessions to sharpen sales techniques and product knowledge.

Essential Qualifications

• Proven track record in sales or customer service, preferably in a remote or virtual environment.
• Strong, persuasive communication skills across phone, email, and chat.
• Self‑motivated, results‑oriented mindset with a high tolerance for ambiguity.
• Ability to learn new systems quickly and apply knowledge confidently in client conversations.
• Excellent time‑management and organizational skills; can juggle multiple priorities without supervision.
• Reliable high‑speed internet connection and a dedicated workspace free from distractions.
• Comfortable using a laptop or desktop that meets our technical specifications; dual monitors preferred but not required.
• Availability to work during assigned business hours and maintain consistent coverage across scheduled shifts.

Preferred Qualifications

• Experience with CRM platforms such as Salesforce, HubSpot, or similar.
• Background in SaaS or technology solutions sales.
• Knowledge of customer success frameworks and metrics.
• Previous experience in a high‑volume, KPI‑driven role.
• Fluency in multiple languages is a plus.

Skills & Competencies

• Strategic thinking and problem‑solving.
• Strong negotiation and closing skills.
• Empathy and active listening.
• Adaptability to changing priorities and fast‑paced environments.
• Data‑driven decision making.
• Team collaboration and cross‑functional communication.

Career Growth & Learning Opportunities

While this is a seasonal role, brighthush is committed to nurturing talent. High performers will be invited to join our full‑time sales and customer success teams, where you can take on larger accounts, lead projects, and shape product strategy. We offer:

• Structured onboarding and continuous training programs.
• Mentorship from senior sales leaders.
• Access to industry conferences, webinars, and certifications.
• Clear performance‑based career ladder with defined milestones.

Work Environment & Culture at brighthush

brighthush values autonomy, innovation, and a results‑first mindset. Our remote culture is built on trust, transparency, and a shared commitment to excellence. You’ll enjoy:

• Flexible work hours within core business windows.
• Regular virtual team huddles and social events.
• Open communication channels with leadership.
• A culture that celebrates wins, learns from challenges, and continuously iterates.

Compensation, Perks & Benefits

We offer a competitive base rate that is complemented by performance‑based incentives. While the exact figures vary by role and region, you can expect:

• Base pay that reflects your experience and the market rate for remote sales roles.
• Commission structure tied to individual and team KPIs.
• Health, dental, and vision coverage options for full‑time hires.
• Paid time off and holiday schedule for seasonal employees.
• Access to a digital benefits platform for wellness, learning, and personal development.

How to Apply

Ready to bring your sales acumen and customer‑first mindset to brighthush? Click the link below to submit your application and join a team that rewards performance, creativity, and a passion for delivering outstanding client experiences.

Apply to this job

Closing Statement

At brighthush, we believe that the best results come from people who are driven, adaptable, and committed to continuous improvement. If you’re a high‑energy, sales‑oriented professional who thrives in a fast‑paced, KPI‑driven environment, we want to hear from you. Join us for a seasonal adventure that could lead to a long‑term, rewarding career with a company that values performance over tenure.