Seasoned Bilingual Data Entry & Claims Documentation Specialist – Claims Administration & Documentation Support at brighthush

About brighthush

brighthush is a trailblazing force in the commercial insurance arena, redefining how businesses secure coverage in an era where speed, data, and customer experience are paramount. Leveraging cutting‑edge technology, advanced analytics, and a relentless focus on client outcomes, we streamline complex insurance processes, eliminate friction, and empower brokers to scale with confidence. Our mission is simple yet ambitious: make commercial insurance faster, smarter, and more accessible for every business, big or small.

Why Join brighthush?

At brighthush, you’ll be part of a high‑energy, collaborative team that thrives on innovation, continuous improvement, and a shared commitment to excellence. Whether you’re a seasoned professional or just launching your career, you’ll discover:

• Hands‑on experience with next‑generation claims platforms and data‑driven decision‑making.
• A culture that celebrates diversity, inclusion, and open communication.
• Mentorship and structured training programs designed to accelerate your growth.
• Competitive compensation, flexible work arrangements, and a comprehensive benefits package.
• Opportunities to influence product development and shape the future of commercial insurance.

Position Overview

We are looking for a meticulous, bilingual Data Entry Clerk to provide essential administrative support to our Claims Team. This temporary role, based in our brighthush subsidiary, will play a pivotal part in ensuring accurate, timely, and organized claims processing. No claims adjuster license is required, making this an ideal opportunity for individuals who excel in data management, organization, and communication.

Key Responsibilities

• Administrative Support: Assist the Claims Team with day‑to‑day tasks, ensuring smooth workflow and minimal bottlenecks.
• Data Management: Enter, update, and track information across multiple claims files using our proprietary systems.
• Documentation: Organize, file, and maintain all claim‑related documents, ensuring easy retrieval and compliance with regulatory standards.
• Stakeholder Coordination: Follow up on pending requests with internal teams, external partners, and clients to keep claims moving forward.
• Communication: Draft clear, concise correspondence in both French and English, tailored to partners in Quebec and across Canada.
• Quality Assurance: Verify the accuracy of data entries, correct discrepancies, and maintain high data integrity.
• Prioritization: Manage multiple claims simultaneously, prioritizing tasks based on urgency and impact.
• Additional Tasks: Perform related administrative duties as needed, such as preparing reports, updating dashboards, and supporting team initiatives.

Essential Qualifications

• Fluency in French and English, with strong written communication skills.
• Excellent organizational abilities and meticulous attention to detail.
• Proven experience in data entry, administration, or customer service.
• Comfortable using computer applications, spreadsheets, and database tools.
• Self‑motivated, autonomous, and capable of managing priorities in a fast‑paced environment.
• Quick learner who adapts to new processes and technologies.

Preferred Qualifications

• Background in insurance, claims, or risk management.
• Experience with claims management software or similar platforms.
• Knowledge of regulatory requirements related to commercial insurance claims.

Skills & Competencies

• Data Accuracy & Integrity
• Time Management & Prioritization
• Communication (Bilingual)
• Problem‑Solving & Critical Thinking
• Team Collaboration & Interpersonal Skills
• Adaptability & Continuous Learning

Career Growth & Learning Opportunities

While this role is temporary, brighthush is committed to nurturing talent. Successful candidates may be considered for permanent positions or future projects across the organization. You’ll gain exposure to:

• Claims processing workflows and best practices.
• Data analytics and reporting tools used by industry leaders.
• Cross‑functional collaboration with underwriting, risk assessment, and client support teams.
• Professional development workshops, certifications, and mentorship programs.

Work Environment & Culture

Our office culture is built on transparency, respect, and a shared drive to innovate. You’ll work alongside passionate professionals who value:

• Open dialogue and constructive feedback.
• Work‑life balance, with flexible scheduling options.
• Continuous improvement and a growth mindset.
• Recognition of achievements and contributions.

Compensation & Benefits

Competitive hourly rate: $20–$21 per hour. In addition to base pay, you’ll enjoy:

• Health, dental, and vision coverage.
• Paid time off and holidays.
• Professional development stipend.
• Employee wellness programs.
• Access to cutting‑edge technology and tools.

Assignment Details

• Contract Type: Temporary contract.
• Availability: Minimum 25 hours per week.
• Duration: Until the end of January 2027, with the possibility of early completion based on operational needs.
• Location: Remote or hybrid options available.

How to Apply

If you’re ready to bring your bilingual data entry expertise to a fast‑growing, mission‑driven team, we’d love to hear from you. Submit your resume and a brief cover letter outlining your relevant experience and why you’re excited about this role at brighthush.

Join us in shaping the future of commercial insurance—apply today and become part of the brighthush family!