Seasoned Business Development & Customer Success Leader – Driving Digital Farming Expansion & Enterprise Partnerships Across North America

About brighthush and the Digital Farming Revolution

At brighthush, we are more than a technology vendor; we are the catalyst behind the next wave of agricultural transformation. Our mission is to empower growers, agribusinesses, and food processors with a unified digital ecosystem that blends IoT, advanced data analytics, and precision irrigation. By delivering real‑time insights and actionable recommendations, we help our partners increase yields, reduce input costs, and adopt sustainable practices that meet the growing demands of a climate‑conscious world.

Our brighthush Digital Farming portfolio is built on a foundation of open architecture, scalable cloud services, and machine‑learning algorithms that adapt to the unique conditions of every field. Whether you’re managing a single farm or a multi‑site operation, our platform provides the tools to monitor soil health, forecast weather impacts, and optimize resource allocation—all from a single dashboard.

In a world where shifting weather patterns, tightening food security, and evolving consumer expectations create unprecedented challenges, brighthush stands at the forefront of innovation, equipping farmers with the intelligence they need to thrive in a rapidly evolving landscape.

Why This Role Matters

The Business Development & Customer Success Manager is the linchpin that connects our cutting‑edge technology to the growers who will use it. You will be the voice that articulates the value of our platform to enterprise customers, the strategist that identifies new market opportunities, and the advocate that ensures every user realizes measurable ROI. In this role, you will shape the future of digital farming in North America, driving growth, fostering loyalty, and influencing product direction.

Key Responsibilities

Business Development – Driving Market Expansion

• Identify and cultivate new market segments by conducting deep market research, mapping customer personas, and targeting growers, chemical companies, agronomy firms, food processors, and strategic industry partners.
• Develop and execute go‑to‑market strategies that position brighthush as the preferred partner for precision agriculture solutions across the United States and Canada.
• Build and nurture relationships with large enterprise growers, key industry influencers, and potential channel partners to secure long‑term contracts and joint‑innovation initiatives.
• Design partnership programs that accelerate adoption of our digital farming platform, including co‑marketing campaigns, pilot projects, and value‑add services.
• Collaborate with the commercial organization to align sales, marketing, and product teams around shared growth objectives, ensuring a cohesive and scalable go‑to‑market approach.

Customer Success & Adoption – Ensuring End‑to‑End Value

• Engage enterprise customers through regular business reviews, performance dashboards, and ROI analyses that demonstrate tangible benefits of the platform.
• Identify expansion opportunities by analyzing usage patterns, uncovering unmet needs, and recommending cross‑sell or upsell solutions that deepen customer engagement.
• Partner with Key Account Managers, Regional Sales Managers, and dealers to create a unified customer experience that drives retention, satisfaction, and advocacy.
• Collect and synthesize customer feedback to inform product roadmap, feature enhancements, and support improvements, ensuring the platform evolves with market demands.
• Champion customer success stories through case studies, webinars, and industry events that showcase the impact of brighthush solutions and inspire new prospects.

Product Expertise – The Commercial Subject Matter Expert

• Maintain deep knowledge of the brighthush digital farming platform, including data analytics, IoT integration, and irrigation optimization modules.
• Deliver compelling presentations and training sessions to prospects and existing customers, illustrating ROI, best practices, and advanced use cases.
• Support sales enablement by creating collateral, playbooks, and competitive positioning materials that empower the sales team.
• Stay abreast of industry trends, regulatory changes, and emerging technologies to keep brighthush at the forefront of innovation.

Support Model – Seamless Coordination

• Act as the liaison between customers and the brighthush technical support team, ensuring timely resolution of operational issues.
• Escalate complex technical challenges to the appropriate engineering or implementation specialists, maintaining a clear boundary between customer success and day‑to‑day technical support.
• Maintain a focus on strategic growth while ensuring customers receive the highest level of service and support.

Essential Qualifications

• Bachelor’s degree in Business, Agriculture, Engineering, or a related field.
• 5+ years of experience in business development, account management, or customer success within agri‑tech, precision agriculture, or related technology sectors.
• Proven track record of driving revenue growth, expanding market share, and managing enterprise customer relationships.
• Strong analytical skills with the ability to translate data into actionable insights.
• Excellent communication, presentation, and negotiation skills.
• Comfortable working in a fast‑paced, high‑growth environment with a collaborative mindset.

Preferred Qualifications

• Experience with IoT, data analytics, or precision irrigation solutions.
• Knowledge of North American agricultural markets, crop types, and regulatory frameworks.
• Background in consulting or strategy roles that involve cross‑functional collaboration.
• Fluency in additional languages (e.g., Spanish) is a plus.

Skills & Competencies for Success

• Strategic Thinking – Ability to develop long‑term plans that align with corporate objectives.
• Relationship Building – Skilled at establishing trust and rapport with diverse stakeholders.
• Data‑Driven Decision Making – Proficient in interpreting metrics to guide actions.
• Project Management – Capable of coordinating cross‑functional initiatives with clear timelines.
• Adaptability – Thrives in dynamic environments and can pivot quickly when priorities shift.
• Customer‑Centric Mindset – Passionate about delivering exceptional value and ensuring customer success.

Career Growth & Learning Opportunities

At brighthush, your career path is as innovative as our products. We offer:

• Structured mentorship programs with senior leaders in product, sales, and engineering.
• Access to industry conferences, workshops, and certifications that keep you at the cutting edge of agri‑tech.
• Clear promotion tracks that reward performance, initiative, and leadership.
• Cross‑functional projects that broaden your skill set and expose you to new business areas.
• Regular knowledge‑sharing sessions, hackathons, and innovation challenges that foster continuous learning.

Work Environment & Company Culture

Our culture is built on collaboration, transparency, and a shared commitment to sustainability. You’ll find:

• A diverse, inclusive team that values every voice and perspective.
• Flexible work arrangements that support work‑life balance, including remote options and flexible hours.
• Regular team‑building events, hackathons, and innovation challenges that spark creativity.
• A focus on continuous improvement and open feedback loops that empower you to shape your own growth.
• Community outreach initiatives that give back to the agricultural community and promote responsible stewardship.

Compensation, Perks, and Benefits

While specific figures vary by location and experience, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market standards.
• Performance‑based bonuses and equity opportunities that align your success with the company’s growth.
• Comprehensive health, dental, and vision insurance for you and your family.
• Retirement savings plan with company match to secure your future.
• Generous paid time off, parental leave, and flexible scheduling to support personal commitments.
• Professional development budget and tuition reimbursement for courses, certifications, and conferences.
• Employee wellness programs, including gym memberships, mental health resources, and wellness stipends.
• Access to a vibrant community of agritech innovators and thought leaders.

Why Join brighthush?

When you become part of brighthush, you’re not just taking a job—you’re joining a mission to transform agriculture for the better. You’ll work alongside passionate innovators, influence the direction of our products, and help farmers worldwide achieve sustainable, profitable outcomes. If you’re ready to make a tangible impact, drive growth, and grow your career in a forward‑thinking environment, we want to hear from you.

Ready to Apply?

Take the next step in your career and apply today. Join brighthush and help shape the future of digital farming.