Seasoned Remote Automotive Sales & Customer Support Specialist – B2B Outreach, Client Relationship Management, Product Champion, 100% Work From Home – Drive Growth and Innovation at brighthush

About brighthush

brighthush is a trailblazer in the automotive supply chain, fusing state‑of‑the‑art technology with a deep-rooted passion for the industry. From our headquarters in the United States, we supply premium vehicle components and accessories to a nationwide network of business customers—including dealerships, specialty shops, distributors, and fleet operators. Our legacy is built on trust, relationship‑driven sales, and an unwavering commitment to quality. As a fully remote‑first organization, brighthush offers a flexible, collaborative environment where every team member can thrive while contributing to the next generation of automotive innovation.

Position Overview

We are seeking an outgoing, organized, and automotive‑savvy Sales & Customer Support Specialist to join our remote team from Latin America. In this role, you will be the primary point of contact for our B2B customers, nurturing relationships, uncovering product needs, and driving the adoption of our premium automotive accessories—especially wheels and rims—without the pressure of aggressive cold‑calling. Your success will be measured by the quality of the relationships you build, the accuracy of your data, and the tangible impact you have on our sales pipeline.

Why This Role Matters

Every interaction you have with a dealership or specialty shop shapes brighthush’s reputation as a trusted partner in the automotive ecosystem. By providing expert product knowledge, responsive support, and personalized service, you help our clients enhance their inventory, increase customer satisfaction, and boost their own profitability. In return, you gain a platform to grow your sales acumen, deepen your industry expertise, and advance your career within a forward‑thinking organization.

Key Responsibilities

• Proactive B2B Outreach & Relationship Building
  • Execute high‑volume daily outreach (≈50 existing business accounts per day) to establish friendly, professional relationships with business owners and buyers.
  • Identify primary decision‑makers, purchasing managers, and key personnel within automotive shops, dealerships, and retail businesses.
  • Uncover customer inventory needs and introduce relevant automotive products, accessories, and wheel/rim solutions.
  • Position yourself as a reliable, direct point of contact for ongoing customer inquiries and orders, fostering long‑term rapport.
• Data Collection & Account Management
  • Collect, verify, and maintain essential customer profile data, including buyer names, direct contact details, purchasing responsibilities, and key business preferences.
  • Maintain accurate, structured customer records within our CRM to track sales opportunities and account histories.
  • Execute regular follow‑up schedules—typically reconnecting with accounts within one week of initial contact—to maintain high retention and engagement.
• Sales Support & Industry Communication
  • Connect business owners with appropriate automotive product solutions tailored to their specific market and vehicle line demands.
  • Communicate confidently and professionally with US decision‑makers using clear, natural English and deep automotive domain knowledge.
  • Support Spanish‑speaking accounts as needed to expand account coverage and improve client satisfaction.
• Product Advocacy & Knowledge Sharing
  • Stay current on the latest trends in automotive accessories, especially wheels, rims, and performance parts.
  • Translate technical product information into clear, compelling value propositions for clients.
  • Collaborate with the product and marketing teams to provide feedback on customer pain points and product enhancements.
• Performance Tracking & Continuous Improvement
  • Track key metrics such as outreach volume, conversion rates, and customer satisfaction scores.
  • Identify bottlenecks in the sales cycle and propose actionable solutions.
  • Participate in regular performance reviews and coaching sessions to refine skills and achieve targets.

Essential Qualifications

• Automotive Industry Knowledge – A solid understanding of the automotive sector, including familiarity with vehicle brands, models, and classes (e.g., distinguishing an E‑Class from an S‑Class), and basic terminology. Knowledge of aftermarket accessories—especially wheels and rims—is highly preferred.
• Fluent English Communication – Excellent spoken and written English skills with clear, natural pronunciation and confidence when speaking directly with US business owners under pressure.
• Proactive Outreach Capabilities – Comfortable making approximately 50 outbound calls daily to business customers, demonstrating strong interpersonal skills, energy, and persistence.
• Account Organization & Self‑Motivation – Highly organized mindset with the ability to manage a large database of contacts, track follow‑up dates, and work independently in a remote environment.
• Remote Infrastructure Setup – Dedicated quiet home office setup, high‑performance computer hardware, noise‑canceling headset, and a reliable high‑speed internet connection.

Preferred Qualifications

• Hands‑on background in automotive sales, customer service, parts counter support, dealerships, or tire and wheel shops.
• Experience in B2B sales or account management serving automotive retailers, repair shops, or distributors.
• Professional Spanish language proficiency to support Spanish‑speaking customer accounts.

Skills & Competencies

• Exceptional communication and negotiation skills.
• Strong analytical and problem‑solving abilities.
• Proficiency with CRM systems and Microsoft Office Suite.
• Adaptability to a fast‑paced, evolving sales environment.
• Customer‑centric mindset with a passion for automotive innovation.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Sales & Customer Support Specialist, you will:

• Gain in‑depth knowledge of automotive products and market trends.
• Develop expertise in B2B sales strategies and account management.
• Access ongoing training programs, webinars, and industry certifications.
• Position yourself for future roles such as Account Manager, Sales Lead, or Product Specialist.
• Participate in cross‑functional projects that influence product development and go‑to‑market strategies.

Work Environment & Company Culture

brighthush thrives on a culture of collaboration, innovation, and respect. Even though you’ll be working remotely, you’ll be part of a vibrant team that values:

• Open communication through weekly virtual stand‑ups and monthly town‑hall meetings.
• Continuous feedback and performance coaching.
• Recognition of achievements through awards, shout‑outs, and incentive programs.
• Flexibility to balance professional and personal commitments.
• Inclusive practices that celebrate diverse perspectives and backgrounds.

Compensation & Benefits

We offer a competitive compensation package designed to reward performance and dedication:

• Base Salary – $1,400 – $1,800 USD per month, commensurate with experience.
• Performance Bonus – Additional financial incentives based on sales metrics and support achievements.
• Remote Infrastructure Stipend – Coverage for high‑speed internet and office equipment.
• Health & Wellness – Access to virtual wellness programs and mental health resources.
• Professional Development – Reimbursement for relevant certifications, courses, and conferences.
• Flexible Working Hours – Monday to Friday, 8:00 AM – 5:00 PM PST, with the ability to adjust within the core window.
• Paid Time Off – Generous vacation, sick leave, and personal days.
• Employee Recognition – Quarterly awards for top performers and innovative ideas.

Application Process

To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed above. Please note the following:

• Voice/Video Recording Required – Your application must include a 30‑second recording in English. Submissions without a recording will be automatically disqualified.
• Knockout Questions – You must answer “YES” to all mandatory questions. A “NO” will result in immediate disqualification.
• Citizenship – We are only hiring Latin American talent based in Latin America. A “YES” to the citizenship question will disqualify you.
• Application Limit – Apply to no more than three jobs and only if you fully meet the listed qualifications.
• Check Your Spam Folder – All important updates will be sent via email. Please check your inbox and spam/junk folders.

Why Join brighthush?

When you join brighthush, you become part of a forward‑thinking organization that values your expertise, supports your growth, and rewards your contributions. You’ll work with a passionate team dedicated to delivering top‑quality automotive solutions to businesses across the United States—all while enjoying the flexibility of a fully remote role from Latin America.

Ready to drive your career forward? Submit your application today and become a key player in brighthush’s success story.

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