Seasoned Remote Customer Success & Sales Specialist – Northamptonshire Territory – Unlimited Commission, Flexible Hours, Join brighthush’s Award‑Industry Leadership

About brighthush

brighthush is a trailblazer in the sports, leisure, and lifestyle arena, offering an unrivalled catalogue of awards, trophies, and commemorative items to clubs, leagues, schools, and corporate clients across the United Kingdom. With a heritage spanning more than four decades, we evolved from a modest family‑owned shop into a national powerhouse that marries cutting‑edge technology, a robust e‑commerce platform, and a network of local customer champions. Our mission is simple yet powerful: to provide every league, club, team, or corporate client with the finest quality awards, exceptional customer service, and unbeatable value—all while preserving that personal, “local shop” feel that our customers cherish.

Why brighthush is the Right Choice for Your Career

At brighthush, we believe that talent, ambition, and dedication should be rewarded. That’s why we offer a commission‑only compensation model that lets you earn as much as your effort and dedication allow. Whether you’re looking to supplement your income or build a full‑time career, the flexibility of a remote, part‑time role means you can work from the comfort of your home, on your own schedule, and in your spare time. With no prior sales experience required, we provide comprehensive training, ongoing support, and a clear path for advancement within our growing organization.

Role Overview

As a Seasoned Remote Customer Success & Sales Specialist at brighthush, you will be the frontline ambassador for our award‑industry brand. Your primary focus will be to generate new business, nurture relationships with local clubs and schools, and guide prospects through a seamless customer journey that reflects brighthush’s high standards. You will operate within a defined geographic territory—Northamptonshire and surrounding areas—while also leveraging digital tools to reach a broader audience. Your success will be measured by the volume of qualified leads you generate, the quality of the customer experience you deliver, and the revenue you bring in through commission.

Key Responsibilities

• Lead Generation & Prospecting: Identify and engage potential clients across Northamptonshire and beyond, using a combination of online research, social media outreach, and targeted email campaigns.
• Territory Management: Own a defined geographic area, building relationships with local clubs, schools, and businesses to become the go‑to resource for all their award needs.
• Customer Journey Support: Guide prospects from initial inquiry through to order placement, ensuring a seamless, personalized experience that reflects brighthush’s high standards.
• Market Intelligence: Act as the company’s eyes and ears on the ground, reporting trends, competitor activity, and customer feedback to inform product development and marketing strategies.
• Value‑Based Selling: Communicate the unique benefits of our award catalogue, including rapid 4‑day shipping, custom engraving, and a vast selection of over 15,000 designs.
• Target Achievement: Set, monitor, and exceed quarterly sales targets, leveraging data analytics and performance dashboards to stay on track.
• Collaboration: Work closely with the marketing, logistics, and product teams to ensure a cohesive customer experience and timely delivery of orders.

Essential Qualifications

• High school diploma or equivalent; a degree in Business, Marketing, or a related field is a plus.
• Strong interpersonal skills with a confident, personable demeanor.
• Proficiency in using the internet, email, and basic office software (Word, Excel, PowerPoint).
• Experience with CRM or customer‑relationship management tools is desirable but not mandatory.
• Self‑motivated, disciplined, and organized, with the ability to manage multiple tasks and deadlines independently.
• Passion for sports, leisure, or community activities, and an understanding of the importance of recognition and awards.

Preferred Qualifications

• Previous experience in a sales or customer support role, especially within the retail or e‑commerce space.
• Knowledge of the UK sports and leisure market, including key clubs, leagues, and community organizations.
• Experience with cloud‑based software and remote collaboration tools (Zoom, Teams, Slack).
• Basic understanding of digital marketing concepts such as SEO, PPC, and social media advertising.

Core Skills & Competencies

• Excellent verbal and written communication.
• Active listening and problem‑solving abilities.
• Adaptability to changing priorities and a fast‑paced environment.
• Strong analytical mindset for interpreting sales data and customer insights.
• Team player who thrives in a collaborative, remote setting.

Career Growth & Learning Opportunities

At brighthush, we’re committed to nurturing talent. As you grow in your role, you’ll have the chance to:

• Advance to a senior sales or account management position, overseeing larger territories or key accounts.
• Transition into a product or marketing role, leveraging your customer insights to shape future offerings.
• Participate in leadership development programs, including mentorship, workshops, and industry conferences.
• Earn performance bonuses and incentive schemes that reward your dedication and results.

Work Environment & Company Culture

brighthush values flexibility, innovation, and community. Our remote team enjoys:

• Full autonomy to set your own work hours, as long as key performance metrics are met.
• Access to a cloud‑based platform that allows you to work from anywhere, on any device.
• Regular virtual team meetings, training sessions, and social events to foster connection.
• A culture of transparency, where ideas are welcomed and feedback is constructive.
• Recognition programs that celebrate milestones, both personal and professional.

Compensation, Perks & Benefits

Your earnings will be driven by your performance, with no cap on commissions. In addition to the base commission structure, you’ll enjoy:

• Uncapped commission on all retained business.
• Commission paid on retained business, ensuring you benefit from repeat customers.
• Full training and ongoing support from experienced mentors.
• Access to a suite of cloud‑based tools for customer management, reporting, and communication.
• Bonus schemes after six months of consistent performance.
• Flexible work‑from‑home setup, eliminating commuting costs and time.
• Opportunity to work with a leading brand in the awards industry, enhancing your resume and professional network.

Required Infrastructure

• Reliable high‑speed internet connection.
• Computer or laptop capable of running web browsers and office software.
• Telephone or VoIP system for client communication.
• Quiet, dedicated workspace within your home.

How to Apply

If you’re ready to take control of your income, work from home, and join a dynamic team that values your contributions, we’d love to hear from you. Submit your application through our career portal, and let’s start a conversation about how you can thrive at brighthush.

Join brighthush Today – Where Passion Meets Opportunity

At brighthush, we’re more than a company; we’re a community of dedicated professionals who celebrate achievement, foster growth, and deliver excellence. Whether you’re a seasoned sales professional or a newcomer eager to learn, our commission‑based model and supportive culture empower you to succeed on your terms. Apply now and become part of a legacy that honors hard work, creativity, and the spirit of competition.