Seasoned Remote Customer Support Agent – Part‑Time, Commission‑Based – Sports & Leisure – Earn Up to £20,000 – Join brighthush

Welcome to brighthush – Your Next Career Adventure

At brighthush, we’re redefining the way sports, leisure, and lifestyle brands connect with fans, teams, and clubs across the United Kingdom. With a legacy spanning over four decades, brighthush has become the go‑to destination for award enthusiasts, offering an unrivalled selection of trophies, medals, and commemorative items. Our mission is simple: deliver exceptional quality, unbeatable value, and a truly local experience, all powered by cutting‑edge technology and a passionate team of Customer Champions.

Why Join brighthush?

Working with brighthush means you’ll be part of a dynamic, growth‑oriented organization that values innovation, customer focus, and personal development. Whether you’re a seasoned sales professional or just starting your career, our remote, commission‑based model gives you the flexibility to earn a substantial income while working from the comfort of your own home.

Key Highlights

• Competitive commission structure with no cap – the more you sell, the more you earn.
• Full training and ongoing support from experienced mentors.
• Flexible working hours – perfect for students, parents, or anyone looking to supplement their income.
• Access to a cloud‑based platform that lets you manage leads, track progress, and close deals from anywhere.
• Opportunities for advancement into senior sales, territory management, or even leadership roles.

Role Overview

As a Remote Customer Support Agent at brighthush, you’ll be the frontline of our customer experience. Your primary focus will be to generate new leads, nurture relationships, and convert prospects into loyal customers. You’ll work closely with our marketing team to identify target markets, and you’ll use our state‑of‑the‑art CRM to manage your territory and track performance.

Key Responsibilities

• Lead Generation: Identify and qualify potential customers across the UK, using a combination of online research, social media outreach, and referral programs.
• Territory Management: Own a defined geographic area, ensuring consistent coverage and follow‑up on all leads.
• Customer Journey Support: Guide prospects through every stage of the buying process, from initial inquiry to final purchase and post‑sale support.
• Brand Advocacy: Represent brighthush’s values and ethos in every interaction, acting as the company’s voice in your region.
• Target Achievement: Meet or exceed monthly and quarterly sales targets, contributing to the overall growth of the business.
• Feedback Loop: Provide insights and feedback to the product and marketing teams to improve offerings and customer satisfaction.

Essential Qualifications

We’re looking for individuals who bring a blend of enthusiasm, professionalism, and a knack for building relationships. Below are the core qualifications we expect:

• High school diploma or equivalent; a bachelor’s degree is a plus.
• Strong communication skills – both written and verbal.
• Proficiency with internet tools, email, and basic data entry.
• Self‑motivated, disciplined, and able to manage time effectively in a remote setting.
• Experience in customer service, sales, or a related field is highly desirable but not mandatory.
• Interest in sports, leisure, or lifestyle products – a passion for the industry fuels success.

Preferred Experience & Skills

While we welcome candidates from diverse backgrounds, the following experience and skills will give you a competitive edge:

• Previous sales or customer support role, especially in a B2B or e‑commerce environment.
• Familiarity with CRM systems such as HubSpot, Salesforce, or similar platforms.
• Experience with commission‑based compensation and a proven track record of meeting sales targets.
• Strong problem‑solving skills and the ability to handle objections with confidence.
• Knowledge of the UK sports and leisure market, including key clubs, leagues, and community groups.

What You’ll Need to Succeed

Success in this role hinges on a combination of technical setup and personal attributes. Here’s what we expect:

• Reliable Home Office: A quiet workspace with a stable internet connection, a computer, and a telephone.
• Comfortable with cloud‑based software and digital communication tools.
• Organised, disciplined, and able to prioritise tasks in a fast‑paced environment.
• Positive attitude, resilience, and a genuine desire to help customers find the perfect award.
• Willingness to learn and adapt to new technologies and processes.

Career Growth & Development

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As you grow in your role, you’ll have the opportunity to:

• Progress into a Territory Manager or Regional Sales Lead, overseeing larger teams and more extensive markets.
• Take on strategic projects, such as product launches or marketing campaigns, that shape the future of our brand.
• Participate in leadership training programs, enhancing your skills in negotiation, team management, and business strategy.
• Earn additional bonuses and incentives based on performance, including quarterly and annual rewards.

Our Culture – Where Innovation Meets Community

brighthush is more than a company; it’s a community of passionate individuals who love sports, celebrate achievements, and value teamwork. We foster an inclusive environment where every voice is heard, and every idea has the potential to make a difference. Our remote-first culture means you’ll collaborate with colleagues across the UK, sharing insights and celebrating successes together.

Compensation & Perks

While the base salary is commission‑only, the earning potential is substantial. Here’s what you can expect:

• Uncapped commission – the more you sell, the more you earn.
• Commission paid on retained business, ensuring long‑term income from repeat customers.
• Full training and ongoing support, so you’re never left on your own.
• Flexible working hours – work when you’re most productive.
• Access to a cloud‑based platform that lets you manage your workload from anywhere.
• Bonus schemes after six months of consistent performance.
• Opportunity to earn additional income through referral programs and upselling.

How to Apply

If you’re ready to take your career to the next level, join a team that values your contribution and rewards your hard work, we’d love to hear from you. Click the button below to submit your application and start your journey with brighthush today.