Seasoned Remote Customer Support & Sales Specialist – Flexible Hours, Unlimited Commission, Driving Growth in Merseyside for brighthush

About brighthush

brighthush is not just a name in the Sports, Leisure & Lifestyle sector – it’s a movement that celebrates achievement, fuels ambition, and turns moments of triumph into lasting memories. With a proud heritage spanning over forty years, we have evolved from a small trophy‑making workshop into a national leader in premium awards, trophies, and recognition solutions. Our blend of artisanal craftsmanship, cutting‑edge technology, and an expansive online platform allows us to serve clubs, schools, corporate teams, and individual athletes across the United Kingdom with unparalleled speed, quality, and personalization.

At brighthush, we believe that every award tells a story. Whether it’s a grassroots club’s first championship trophy or a corporate team’s annual excellence award, we provide the tangible symbols that inspire excellence, reinforce team spirit, and create a legacy that lasts generations. Our commitment to innovation means we’re constantly enhancing our product line, integrating digital tools, and expanding our e‑commerce capabilities to meet the evolving needs of the sports community.

Why the Sports & Awards Industry Matters

The sports and awards ecosystem is a vibrant tapestry where passion meets performance. From local youth leagues to elite professional competitions, athletes, coaches, and organizations seek tangible symbols of success that motivate, recognize, and celebrate milestones. In today’s digital age, the demand for personalized, tech‑enabled award experiences is soaring. brighthush is at the forefront of this transformation, marrying traditional craftsmanship with modern e‑commerce, data analytics, and customer engagement platforms.

Why brighthush is a Great Place to Work

Our culture is built on three core pillars that set us apart:

• Innovation: We’re constantly refining our product line, exploring new materials, and leveraging technology to stay ahead of market trends.
• Integrity: Transparency, honesty, and ethical practices guide every customer interaction and internal decision.
• Customer‑First Mindset: Every team member is empowered to deliver exceptional service and create memorable celebrations.

We celebrate wins together—whether it’s a new client acquisition, a record‑breaking order, or a personal milestone. Regular virtual meet‑ups, quarterly virtual happy hours, and a robust mentorship program ensure that every voice is heard and every career path is nurtured. Our remote-first approach means you can work from anywhere while staying connected to a vibrant, supportive community.

Position Overview

We are seeking a highly motivated Remote Customer Support & Sales Specialist to join our dynamic team. This role offers the flexibility to work from home during your spare time, while earning a substantial income through an uncapped commission structure. Whether you’re a seasoned sales professional or new to the industry, if you possess a personable demeanor, a passion for sport, and a drive to exceed targets, brighthush wants to hear from you.

Key Responsibilities

• Lead Generation & Prospecting: Identify and engage potential clients across the Merseyside region, including local clubs, schools, and corporate teams.
• Territory Management: Own a defined geographic area, developing a deep understanding of local market dynamics and customer needs.
• Customer Journey Support: Guide prospects from initial inquiry through to order placement, ensuring a seamless, personalized experience.
• Brand Advocacy: Act as the voice of brighthush within your territory, gathering feedback, spotting trends, and relaying insights to the central team.
• Value‑Based Selling: Communicate the unique benefits of our award portfolio, emphasizing quality, customization, and fast delivery.
• Target Achievement: Consistently meet or exceed monthly and quarterly sales targets, contributing to overall business growth.
• Data Management: Maintain accurate records in our cloud‑based CRM, ensuring all interactions are logged and follow‑up actions are tracked.
• Continuous Learning: Stay updated on industry trends, product knowledge, and sales techniques to continuously improve performance.

Essential Qualifications

• High school diploma or equivalent; a bachelor’s degree in Business, Marketing, or a related field is a plus.
• Strong communication skills, both written and verbal, with the ability to build rapport quickly.
• Proficiency with internet research, email, and basic data entry.
• Self‑motivated, disciplined, and capable of managing your own schedule.
• Experience in customer service or sales is advantageous but not mandatory.
• Comfortable using cloud‑based tools such as CRM platforms, video conferencing, and collaboration suites.

Preferred Qualifications

• Prior experience in the sports, leisure, or awards industry.
• Knowledge of local sports clubs, leagues, and community events in Merseyside.
• Previous remote work experience with a proven track record of meeting targets.
• Multilingual abilities to serve a diverse customer base.

Key Skills & Competencies

• Customer‑centric mindset with a passion for delivering exceptional service.
• Strong organizational skills and meticulous attention to detail.
• Problem‑solving aptitude and the ability to handle objections gracefully.
• Adaptability to evolving technology and sales processes.
• Team player who thrives in a collaborative, high‑performance environment.

Infrastructure & Technical Requirements

• Reliable high‑speed internet connection.
• Personal computer or laptop with a webcam and microphone.
• Dedicated phone line or VoIP service.
• Quiet, suitable workspace free from distractions.

Compensation & Benefits

Our compensation model is designed to reward performance and ambition:

• Uncapped Commission: Earn as much as you can generate – there’s no ceiling on your earnings.
• Commission paid on retained business, ensuring long‑term revenue streams.
• Performance‑based bonus schemes after six months of successful sales activity.
• Full training and ongoing support from our experienced team.
• Flexible work hours – work when you want, as long as you meet your targets.
• Access to a cloud‑based software suite that allows you to manage your territory from anywhere.
• Opportunity to grow into senior sales, account management, or regional leadership roles.

Career Growth & Learning Opportunities

At brighthush, we invest in our people. As you build expertise in the awards industry, you’ll have access to:

• Structured mentorship programs with senior leaders.
• Regular workshops on sales techniques, product knowledge, and customer engagement.
• Cross‑functional projects that expose you to marketing, logistics, and product development.
• Clear pathways to advance into management or specialized roles such as Territory Manager, Sales Director, or Customer Experience Lead.

Work Environment & Culture

Our culture is rooted in flexibility, collaboration, and a shared passion for sport. Even though you’ll be working remotely, you’ll feel part of a vibrant team that celebrates wins together, shares best practices, and supports each other’s growth. We host quarterly virtual meet‑ups, celebrate milestones, and encourage a healthy work‑life balance. Your voice matters, and your contributions shape the future of brighthush.

How to Apply

If you’re ready to take control of your income, work from the comfort of your home, and join a company that values innovation and customer delight, we’d love to hear from you. Click the link below to submit your application and start your journey with brighthush.