Seasoned Virtual Executive Assistant – Strategic Operations & Project Coordination Support for brighthush Commercial Business Unit

About brighthush

brighthush is a trailblazing, technology‑centric organization that empowers businesses worldwide to thrive in an ever‑evolving marketplace. With a global footprint that spans multiple continents and a culture rooted in innovation, collaboration, and continuous improvement, we help our clients unlock new levels of efficiency and profitability. Our Commercial Business Unit is the engine that drives revenue growth, customer success, and operational excellence across all markets, and it is here that you will make a tangible impact.

Why brighthush?

At brighthush, we believe that great people are the foundation of great results. We cultivate a dynamic, inclusive environment where every team member’s voice is heard and every contribution matters. As a Virtual Assistant supporting our Director of Commercial Business Unit Operations, you will be at the heart of our strategic initiatives, gaining exposure to cross‑functional projects, high‑impact decision making, and cutting‑edge technology. You will work remotely from anywhere in the Philippines, yet feel fully integrated into a global team that values trust, transparency, and autonomy.

Key Benefits & Perks

• Competitive Compensation: Market‑aligned salary with performance‑based bonuses that reward your impact.
• Flexible Work Hours: Remote work from anywhere in the Philippines with a single, well‑structured shift that respects your personal life.
• Professional Development: Access to online courses, certifications, and mentorship programs that accelerate your career trajectory.
• Health & Wellness: Comprehensive health insurance, mental‑health support, and a wellness stipend to keep you at your best.
• Team Culture: Regular virtual team building, quarterly town halls, and an open‑door leadership style that encourages collaboration.
• Technology Stipend: Provision of a high‑performance laptop, headset, and necessary software licenses to keep you productive.

Role Overview

We are looking for an energetic, resourceful Virtual Assistant who can seamlessly manage a blend of predictable and spontaneous tasks for the Director of Commercial Business Unit Operations. This role demands a high level of organization, proactive problem‑solving, and the ability to adapt quickly to shifting priorities. You will be the right hand to the Director, ensuring that operations run smoothly, stakeholders stay informed, and strategic initiatives stay on track.

Primary Responsibilities

• Email & Communication Management: Filter, categorize, and prioritize inbound emails; draft responses on behalf of the Director; manage junk/spam filtering; maintain a clean and organized inbox.
• Calendar & Scheduling: Coordinate meetings across time zones; optimize the Director’s schedule; send reminders and follow‑ups; handle last‑minute changes.
• Reporting & SOP Development: Compile weekly and monthly operational reports; update standard operating procedures; ensure documentation is accurate and accessible.
• Project Coordination: Assist with project timelines, deliverables, and status updates; liaise with cross‑functional teams; adjust priorities as needed.
• Client & Staff Liaison: Serve as the primary point of contact for internal staff and external clients; maintain professional relationships; resolve inquiries promptly.
• Meeting Support: Attend virtual team meetings; take concise, actionable minutes; distribute agendas and follow‑up tasks; track progress.
• Travel & Logistics: Book flights, hotels, and ground transportation; prepare itineraries; manage expense reports.
• Ad‑hoc Tasks: Handle miscellaneous requests, such as data entry, research, or event coordination; adapt to new responsibilities as they arise.

Key Qualifications

• Experience: Minimum 5 years of administrative support, with at least 2–3 years assisting an executive or owner in a fast‑paced environment.
• Virtual Assistant Expertise: Proven track record of supporting a U.S.‑based company remotely; familiarity with time‑zone differences and cross‑border collaboration.
• Technical Proficiency: Advanced skills in Microsoft 365 (Outlook, Word, Excel, PowerPoint), CRMs (e.g., Salesforce, HubSpot), LinkedIn, and project management tools (Asana, Trello, Monday.com). Ability to document processes clearly and efficiently.
• AI & Automation Enthusiasm: Experience or strong interest in AI tools (e.g., ChatGPT, Zapier, Power Automate) to streamline workflows.
• Communication: Excellent written and verbal English; adept at crafting professional correspondence and presenting ideas succinctly.
• Problem‑Solving: Demonstrated ability to think on your feet, troubleshoot issues, and devise practical solutions independently.
• Productivity & Accuracy: Track record of delivering high‑quality work quickly and with minimal errors.
• Attention to Detail: Meticulous organization, strong focus on accuracy, and a commitment to maintaining high standards.
• Growth Mindset: Eagerness to learn new tools, processes, and industry trends; proactive in seeking professional development opportunities.
• Reliability: Consistent availability during the designated night shift (8:00 AM CST – 5:00 PM CST), aligning with Philippine time zones (+13/+14).

Desired Competencies

• Strategic Thinking – Ability to anticipate needs and align support with business objectives.
• Adaptability – Comfortable pivoting between tasks and adjusting to evolving priorities.
• Collaboration – Strong interpersonal skills to work effectively with cross‑functional teams.
• Confidentiality – Respect for sensitive information and discretion in handling executive matters.
• Tech Savvy – Quick to adopt new software, platforms, and automation solutions.

Career Growth Opportunities

At brighthush, we invest in our people. As a Virtual Assistant, you will gain exposure to the inner workings of the Commercial Business Unit, positioning you for future roles such as Operations Coordinator, Project Manager, or Business Analyst. We offer:

• Mentorship from senior leaders.
• Cross‑training in operations, logistics, and commercial strategy.
• Opportunities to lead small projects and initiatives.
• Clear career progression pathways and internal promotion policies.

Work Environment & Culture

Our remote‑first culture emphasizes trust, transparency, and autonomy. You will collaborate with a diverse, global team that values innovation, continuous learning, and work‑life balance. Regular virtual check‑ins, open communication channels, and a supportive leadership team ensure you feel connected and empowered, even from afar.

Shift & Hours

• Shift: Monday to Friday, 8:00 AM CST – 5:00 PM CST (equivalent to 9:00 PM – 6:00 AM Philippine Time during Daylight Savings, or 10:00 PM – 7:00 AM outside of Daylight Savings). • Flexibility: While the core shift is fixed, we accommodate occasional adjustments for critical projects or personal commitments.

Compensation & Benefits

We offer a competitive salary that reflects your experience and the value you bring to the team. In addition to a performance‑based bonus structure, you will receive:

• Health, dental, and vision insurance coverage.
• Paid time off, including vacation, sick leave, and personal days.
• Retirement savings plan with company match.
• Wellness stipend and access to mental‑health resources.
• Technology stipend to ensure you have the best tools for success.

How to Apply

If you are a proactive, detail‑oriented professional who thrives on variety and enjoys supporting executive leadership, we want to hear from you. Please submit your resume, a brief cover letter highlighting your relevant experience, and any portfolio or references that demonstrate your administrative excellence.

Join brighthush Today!

Become a pivotal part of a forward‑thinking organization that values innovation, collaboration, and personal growth. Your expertise will directly influence the success of our Commercial Business Unit and the broader mission of brighthush. Apply now and take the next step in your career with us.