Senior Account Executive – Key Customer Growth & Expansion – West Coast & Remote – Driving Revenue for Leading Observability Platform

About brighthush

brighthush is a trailblazing observability platform that empowers organizations worldwide to monitor, troubleshoot, and optimize their digital ecosystems with unparalleled speed and insight. Built on open‑source foundations and designed for seamless interoperability across any technology stack, brighthush delivers a unified view of telemetry data, enabling teams to act decisively and scale their operations with confidence.

With a global footprint that spans more than 40 countries, brighthush operates as a fully remote, distributed team that thrives on collaboration, transparency, and a shared commitment to meaningful impact. Our culture is rooted in open‑source values, encouraging every team member to contribute, innovate, and own their work. We are backed by a coalition of visionary investors who share our belief in the power of open technology to transform businesses.

As we accelerate our growth trajectory, we are seeking a dynamic Senior Account Executive to lead the expansion of our key customer portfolio across the West Coast and beyond. This role is ideal for a seasoned sales professional who excels in consultative selling, thrives in fast‑moving environments, and is passionate about driving value for high‑impact clients.

The Opportunity

In this role, you will be the primary catalyst for deepening relationships with our most strategic accounts. Your focus will be on identifying growth opportunities, nurturing executive-level partnerships, and closing high‑value deals that accelerate brighthush’s market leadership.

Key responsibilities include:

• Identifying and pursuing expansion opportunities within 3–5 top-tier accounts across multiple business units.
• Building and sustaining strong executive-level relationships with decision makers and influencers.
• Developing and executing account plans that align with customer objectives and brighthush’s growth strategy.
• Consistently exceeding quarterly and annual sales targets.
• Managing the full sales cycle—from prospecting and discovery to product demos, proofs of concept, proposals, negotiations, and post‑sale hand‑off to Customer Success.
• Leveraging outbound prospecting and inbound leads to fuel pipeline growth.
• Articulating the value proposition of both the cloud and enterprise offerings with clarity and conviction.
• Maintaining a robust, accurate pipeline in Salesforce and ensuring data integrity across all stages.
• Coordinating quote creation, order processing, and day‑to‑day customer requests to ensure a seamless experience.

What Makes You a Great Fit

We’re looking for a candidate who brings:

• 8+ years of experience in infrastructure technology sales, with a proven track record of closing complex, high‑value deals.
• A history of consistent top‑10% performance in highly competitive markets.
• Energetic, upbeat, and entrepreneurial spirit—someone who thrives in a collaborative, high‑velocity environment.
• Exceptional communication skills across all channels—face‑to‑face, virtual, and written—enabling you to build trust and influence at the executive level.
• Adaptability and a demonstrated ability to succeed in fast‑paced technology companies.

Bonus Points For

• Proficiency with Salesforce and other CRM tools.
• Familiarity with open‑source technology and community‑driven ecosystems.
• Experience with structured sales methodologies such as MEDDIC or MEDDPICC.

Compensation & Rewards

In the United States, the On‑Target Earnings (OTE) for this role range from $360,000 to $380,000, depending on experience and performance. All roles include Restricted Stock Units (RSUs), giving every team member a tangible stake in brighthush’s success. We believe that shared ownership fuels alignment and drives collective achievement.

For candidates applying from other regions, compensation will be discussed in detail by your recruiter based on local market standards.

Why You’ll Thrive at brighthush

• 100% Remote, Global Culture – Join a worldwide community of talented professionals who collaborate across time zones and cultures.
• High‑Growth Environment – Contribute to a rapidly scaling organization where your impact is visible and meaningful.
• Transparent Communication – Experience open decision‑making, regular company‑wide updates, and a culture of trust.
• Innovation‑Driven – Enjoy autonomy and support to ship great work, experiment, and shape the future of observability.
• Open‑Source Roots – Work within a community‑driven framework that values collaboration and shared learning.
• Empowered Teams – Thrive in a high‑trust, low‑ego environment that rewards outcomes over optics.
• Career Growth Pathways – Access clear development tracks and opportunities to advance within brighthush.
• Approachable Leadership – Engage with transparent, visible executives who are invested in your success.
• Passionate People – Join a team of smart, supportive colleagues who are dedicated to delivering value.
• In‑Person Onboarding – Start your journey with a face‑to‑face orientation to connect with your new teammates and immerse yourself in brighthush culture.
• Work‑Life Balance – Benefit from a global annual leave policy of 30 days, including dedicated shutdown days to recharge.

Equal Opportunity Employer

brighthush is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, nationality, gender, sexual orientation, age, religion, disability, veteran status, or any other protected characteristic. We believe that a diverse workforce fuels innovation and drives success.

Next Steps

If you are excited by the prospect of leading key customer growth for a cutting‑edge observability platform, we encourage you to apply. Bring your passion for technology, your drive for results, and your collaborative spirit to brighthush, and help us shape the future of digital reliability.

Ready to join us? Apply today and become a pivotal part of brighthush’s journey.