Senior Application & Innovation Customer Engineer – Cloud, DevOps, and Enterprise Integration Specialist at brighthush
About brighthush and the Future‑Ready Tech Landscape
brighthush is a global technology powerhouse that empowers businesses, governments, and communities to transform their digital core, accelerate growth, and deliver exceptional value at scale. With a presence in more than 120 countries and a workforce of over 800,000 professionals, brighthush is at the forefront of cloud, data, AI, and emerging technologies. Our mission is to help clients navigate complex digital journeys, build resilient architectures, and unlock new revenue streams while fostering a culture of innovation, inclusion, and continuous learning.
Why Join brighthush as a Customer Engineer?
As a Customer Engineer, you will be the bridge between cutting‑edge technology and real‑world business challenges. You will partner with senior stakeholders, architects, and developers to design, implement, and optimize solutions that drive measurable impact. Working in a flexible, project‑based environment, you’ll enjoy the freedom to focus on high‑value work while staying close to the client’s local ecosystem. At brighthush, you’ll be part of a diverse, collaborative network that values curiosity, ownership, and a relentless pursuit of excellence.
Key Responsibilities
- Architecture Consulting & Support: Lead solution design workshops, assess technical feasibility, and provide actionable guidance to help customers achieve their transformation goals.
- Application Development & Modernization: Build and refactor .NET (Framework and Core) applications for on‑premises, hybrid, and Azure cloud environments using Visual Studio, Azure DevOps, and GitHub.
- DevOps & CI/CD Engineering: Design and maintain end‑to‑end pipelines, automate deployments, and implement best practices for continuous integration, delivery, and infrastructure as code (IaC) using ARM, Bicep, and Terraform.
- Containerization & Orchestration: Package applications into Docker or Windows containers, orchestrate with Kubernetes, and ensure secure, scalable deployments.
- API & Microservices Development: Create robust RESTful services, GraphQL endpoints, and event‑driven microservices that integrate seamlessly with Azure Logic Apps, API Management, and Power Platform.
- Monitoring & Resilience: Configure Application Insights, Azure Monitor, and custom telemetry to detect, diagnose, and remediate performance issues in production.
- Client Engagement & Service Excellence: Collaborate with stakeholders, manage expectations, and deliver high‑quality solutions on time and within budget.
- Knowledge Sharing & Mentorship: Mentor junior engineers, contribute to internal knowledge bases, and champion best practices across the organization.
Essential Qualifications
- Associate’s degree in Computer Science, Information Technology, or a related field.
- 4+ years of hands‑on development experience with Visual Studio and .NET (Framework or Core) in production environments.
- 1+ year of experience using Azure DevOps or GitHub for source control, CI/CD, and release management.
- 2+ years of customer‑facing experience collaborating with stakeholders, management teams, and development squads.
- Proven track record of planning, deploying, operating, and optimizing on‑premises, hybrid, or cloud applications.
- Strong customer service orientation, with the ability to translate technical concepts into business value.
Preferred Qualifications
- Experience with large‑scale or N‑tier application development, including web, API, and microservices architectures.
- Hands‑on knowledge of Azure PaaS, IaaS, and serverless offerings.
- Proficiency in containerization (Kubernetes, Docker) and orchestration best practices.
- Additional programming skills in Python, Angular, or C++ alongside C#.
- Production debugging experience and familiarity with IIS, Kestrel, and reverse proxies.
- Background in resilient application architecture, including fault tolerance, auto‑scaling, and disaster recovery.
- Experience with Power Platform configuration, Azure Logic Apps, and Azure API Management.
- Certifications: Microsoft Certified: Azure Developer Associate (AZ‑204), Azure DevOps Engineer Expert (AZ‑400), Power Platform Developer Associate (PL‑400), or equivalent.
Core Skills & Competencies
- Deep understanding of .NET ecosystem, including .NET Core, ASP.NET Core, and Entity Framework.
- Expertise in CI/CD pipelines, automated testing, and release orchestration.
- Strong grasp of cloud security principles, identity management, and compliance frameworks.
- Excellent communication skills, both written and verbal, with the ability to influence cross‑functional teams.
- Analytical mindset, adept at troubleshooting complex technical issues and proposing scalable solutions.
- Adaptability to fast‑changing environments and a passion for continuous learning.
Career Growth & Learning Opportunities
At brighthush, your professional journey is supported by a robust learning ecosystem. You’ll have access to world‑class training platforms, mentorship programs, and certification sponsorships. Whether you’re advancing in cloud architecture, DevOps, or product management, brighthush offers clear career pathways and the chance to work on high‑impact projects that shape the future of technology.
Work Environment & Culture
Our culture is built on collaboration, transparency, and a shared commitment to excellence. You’ll work in a flexible, project‑based setting that allows you to focus on delivering value while maintaining a healthy work‑life balance. brighthush values diversity, equity, and inclusion, ensuring every team member feels respected, heard, and empowered to contribute their unique perspective.
Compensation, Perks, and Benefits
While specific compensation varies by location and experience, brighthush offers a competitive salary range that reflects market standards. In addition to base pay, you’ll receive:
- Comprehensive health, dental, and vision coverage.
- Long‑term disability and life insurance.
- 401(k) retirement plan with company match.
- Paid time off, holidays, and flexible work arrangements.
- Employee wellness programs, including mental health resources.
- Generous professional development budget and certification support.
- Access to cutting‑edge tools, technologies, and internal knowledge bases.
How to Apply
If you’re ready to bring your expertise to a dynamic, forward‑thinking organization, we encourage you to apply today. Submit your resume and a brief cover letter outlining your experience with .NET, Azure, and DevOps practices. Join brighthush and help shape the next generation of digital solutions.
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