Senior Application Support Administrator

Bachelor's degree in Computer Science, IT, or related field; 5+ years application support management experience; ITIL familiarity; strong analytical and communication skills; experience with cloud apps and service desk tools preferred.

Key Responsibilities

• troubleshooting technical issues
• managing support tickets
• monitoring application performance

Skills & Tools

ServiceNow, ManageEngine, Zendesk, AWS, Azure, SaaS platforms, Applied Systems Epic, Vertafore Sagitta, Power Automate, PowerShell, Python

Job Details

• Category: Information Technology
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — White Plains or Independence or Midland or Maitland or Cincinnati or Tampa or Clearwater or Florence or Opelika or West Point or Albany or Johns Creek or Denver or Columbus or Livonia or Richmond or Naples or Hibbing or Grand Rapids or Duluth or Houston or Jackson or Tupelo or Pensacola or Mandeville or Lowell or Mobile or Manchester or Windham or Hattiesburg or Fort Worth or New York City or Hanover Park or Abilene or Nashville or Charlotte or Queensbury or Rockville or Dakota Dunes or Jupiter or Sarasota or Fosston or Tequesta or Brooklyn or Canonsburg or San Jose or Philadelphia or Leawood or Raleigh or Chicago or Moline or Richmond or Roanoke or Phoenix or Kearney or West Palm Beach or Schaumburg or Dublin or Jacksonville or Los Angeles or Cedar Falls or Norwalk or Carrollton or Atlanta or Saint Joseph or Cedar Rapids or Colchester or Charleston or Grand Rapids or Winston-Salem or Southfield or Houston or Hattiesburg or Rollingwood or San Francisco or Wichita or Troy or Washington or Saint Joseph or New York City or Washington or Greensboro or Miami or Las Vegas or Columbia or Wauwatosa or New York City or Brookfield or Simi Valley or Torrance or Van Nuys or Columbia or New Iberia or Houston or Shreveport or Lafayette or Chicago or Camas or Princeton or Durham or King of Prussia or Wilson or Conshohocken or Walnut Creek or Cookeville or Memphis or Holmes Beach or Polson or Morristown or Chattanooga or Knoxville or Lafayette or Alexandria or Greensboro or Charleston or Greenville or Baton Rouge or Missoula or Louisville or Lansdale or Lake Oswego or Gainesville or Missoula or Darien or New York City or Kahului or Mount Laurel or Greenville or Richmond or Kahului or Thomaston or Frederick or Miami or Appleton or Myrtle Beach or Van Buren Charter Township or McLean or Kailua-Kona or White Plains or Kokomo or Lake Charles or Columbia or Wilmington or Lexington or Fayetteville or Ridgeland or San Antonio or Medford or Chattanooga or Bothell or Lexington or Kalispell or Macon or Winchester or Irvine or Rochester or West Palm Beach or Pottsville or Phoenix or Dearborn or Addison or Bozeman or Alpharetta or Birmingham or Mount Pleasant or Madras or Salt Lake City or Bend or Charlotte or Billings or Dalton or Glen Allen or Tallahassee or Martinez or Birmingham or Denver or Beaverton or Pittsburgh or Great Falls or Cincinnati or Spokane or Eugene or Bend or Wahoo or Corvallis or Lexington or Stevensville or Westlake or Kissimmee or Aliso Viejo or Syracuse or Westlake or McLean or Buffalo or Chicago or San Antonio or Malvern or Atlanta or Norwalk or Virginia Beach or Edina or Nashville or Edina or Hoboken or Indianapolis or Kansas City or King of Prussia or Bismarck or Orland Park or Anchorage or Wenatchee or Bonita Springs or Rancho Cordova or Irving or Lincoln or Greenville or Houston or Minneapolis or Southfield or Seattle or Palm Beach Gardens or Fargo or Dayton or Golden Valley or Lubbock or Boston
• Salary: USD 51,700 – 90,400 / year
• Languages: English

Benefits

• Generous paid time off
• Tuition reimbursement
• Retirement plan

About Marsh McLennan

A global professional services firm providing insurance, employee benefits, retirement, and private client solutions. — Industry: Finance