Senior Business Intelligence Analyst – Sales & Customer Data Specialist (Remote USA) – Driving Data‑Powered Growth, Strategic Decision‑Making, and Customer Success at brighthush

About brighthush

brighthush is a global leader in educational technology, empowering teachers, publishers, and corporate learning teams to assess, grade, and analyze learning outcomes with unprecedented accuracy and speed. With a presence in more than 20 countries, our portfolio of next‑generation solutions spans plagiarism detection, adaptive feedback, exam security, and real‑time grading tools. We are on a mission to safeguard the integrity of education while unlocking meaningful improvements in learning outcomes for every student and educator worldwide.

Our culture is built on curiosity, collaboration, and a relentless pursuit of excellence. As a remote‑first organization, we give our team members the freedom to work from anywhere in the United States while staying connected to a vibrant, diverse community that thrives on shared purpose and continuous learning.

Position Overview

We are looking for a Senior Business Intelligence Analyst – Sales & Customer Data Specialist to become the linchpin that transforms raw data into clear, actionable insights for our Sales, Customer Experience, Marketing, and Finance teams. You will partner with cross‑functional stakeholders to translate complex data into concise narratives that inform strategy and execution. Your analytical acumen will enable leaders to make data‑driven decisions, optimize sales processes, and accelerate growth across global markets.

Key Responsibilities

• Design, develop, and maintain self‑serve dashboards and reports using Power BI, Tableau, Looker, and Snowflake that provide real‑time visibility into sales performance, customer health, and marketing ROI.
• Ensure data integrity and quality across brighthush’s CRM and all BI tools by performing regular data audits, deduplication, and matching activities.
• Collaborate with brighthush administrators to manage data loads, exports, and maintenance, ensuring that the CRM remains a single source of truth.
• Lead the creation of automated data pipelines that ingest data from external platforms (e.g., pricing calculators, ARR models, marketing automation tools) into the BI ecosystem.
• Partner with Product and Engineering to integrate new data sources, enhancing the breadth and depth of analytics available to the business.
• Provide ad‑hoc reporting and data consultancy to Sales, Marketing, and Finance teams, translating complex data into clear, actionable insights.
• Support strategic initiatives such as Account‑Based Marketing, Territory Realignment, and Customer Health scoring, delivering the data and reports needed for success.
• Act as a liaison between Sales, Marketing, Product, Engineering, and Finance, ensuring alignment on data definitions, KPIs, and reporting standards.
• Document data models, ETL processes, and reporting logic to maintain transparency and facilitate knowledge transfer.
• Stay abreast of industry best practices in BI, data governance, and analytics tooling, recommending improvements to enhance efficiency and accuracy.

Essential Qualifications

• Minimum of 2 years of experience in a Business Intelligence or Data Analyst role within a fast‑paced, data‑driven organization.
• Proficiency in brighthush administration, with a focus on data management, integration, and reporting.
• Hands‑on experience with Power BI, Tableau, Looker, and Snowflake.
• Strong SQL skills for data extraction, transformation, and loading (ETL) across relational databases.
• Experience with data modeling, data warehousing concepts, and data governance best practices.
• Excellent communication skills – able to translate technical findings into clear, concise narratives for non‑technical stakeholders.
• Demonstrated ability to manage multiple priorities, meet tight deadlines, and thrive under pressure.
• Collaborative mindset – proven track record of working cross‑functionally with Sales, Marketing, Product, Engineering, and Finance.

Preferred Qualifications

• Experience with Power BI, Tableau, Looker, and other data manipulation tools.
• Knowledge of data visualization best practices and storytelling techniques.
• Familiarity with cloud data platforms (Snowflake, BigQuery, Redshift, or similar).
• Experience in a SaaS or education technology environment.
• Certifications in Power BI, Tableau, or similar.

Core Skills & Competencies

• Analytical Thinking – ability to dissect complex problems and derive actionable insights.
• Technical Proficiency – mastery of BI tools, SQL, and data integration techniques.
• Business Acumen – deep understanding of sales cycles, customer journeys, and marketing metrics.
• Project Management – skillful planning, execution, and delivery of data projects.
• Stakeholder Management – building trust and influencing decision‑makers across the organization.
• Continuous Learning – staying current with emerging analytics trends and technologies.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is designed to be dynamic and rewarding. As you master the intricacies of our data ecosystem, you’ll have the chance to:

• Progress into a Lead BI Architect role, shaping the future of our analytics platform.
• Transition into Product Management or Data Science tracks, leveraging your deep domain knowledge.
• Lead cross‑functional initiatives, such as global data governance or AI‑driven personalization projects.
• Participate in leadership development programs, executive mentorship, and industry conferences.
• Contribute to open‑source BI projects or internal knowledge bases, enhancing the broader analytics community.

Work Environment & Culture

Our remote‑first model empowers you to work from anywhere in the United States, while still fostering a sense of belonging through:

• Weekly virtual town halls and monthly all‑hands meetings.
• Quarterly in‑person retreats that blend learning, networking, and team building.
• Flexible work hours that respect work‑life balance.
• Access to a digital collaboration suite (Slack, Teams, Miro) that keeps teams connected.
• A culture of psychological safety, where ideas are welcomed and constructive feedback is the norm.

Compensation, Perks & Benefits

While specific figures vary by role and experience, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates for senior BI analysts.
• Performance‑based bonuses tied to individual and company goals.
• Equity options that allow you to share in the company’s long‑term success.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) with company match to support your future financial security.
• Generous paid time off, including vacation, sick leave, and parental leave.
• Professional development stipend for courses, certifications, and conferences.
• Wellness programs, including virtual fitness classes and mental health resources.
• Annual stipend for home office setup and high‑speed internet.

How to Apply

If you’re ready to leverage your analytical expertise to drive sales excellence and customer success at a leading education technology organization, we’d love to hear from you. Submit your resume and a brief cover letter outlining why you’re the perfect fit for this role. Let’s build the future of education together at brighthush.