Senior ChatGPT & AI Process Optimization Specialist – B2B Solutions & Training Expert at brighthush

About brighthush

brighthush is a leading B2B technology partner that empowers businesses to unlock the full potential of artificial intelligence. With a portfolio that spans process automation, customer experience enhancement, and data‑driven decision making, we help organizations transform their operations and deliver measurable value to their clients. Our culture is built on curiosity, collaboration, and a relentless pursuit of innovation. At brighthush, you’ll join a team of forward‑thinking professionals who are passionate about shaping the future of AI and making it accessible to everyone.

Why This Role Matters

Artificial intelligence is no longer a buzzword—it’s a strategic asset that can streamline workflows, elevate customer interactions, and uncover insights hidden in data. As the Senior ChatGPT & AI Process Optimization Specialist, you will be the catalyst that turns AI concepts into tangible business outcomes for both brighthush and our clients. Your expertise will shape how we configure, train, and deploy ChatGPT solutions, ensuring that every user—from executives to frontline staff—can harness AI with confidence and autonomy.

Key Responsibilities

• AI Strategy & Implementation – Design, configure, and fine‑tune ChatGPT models to meet diverse business needs, including process automation, customer support, content generation, and data analysis.
• Client & Internal Training – Develop and deliver comprehensive training programs that empower teams to adopt AI tools effectively. This includes workshops, live demos, and self‑paced e‑learning modules.
• Use‑Case Development – Identify high‑impact opportunities for AI integration, create detailed use‑case documentation, and collaborate with product and engineering teams to embed ChatGPT into client workflows.
• Educational Resource Creation – Produce clear, engaging learning materials such as guides, video tutorials, and prompt libraries that translate complex AI concepts into actionable knowledge.
• Adoption & Support – Provide ongoing coaching, monitor usage metrics, and troubleshoot issues to ensure smooth adoption and continuous improvement of AI solutions.
• Technology Watch – Stay ahead of the curve by researching emerging AI trends, OpenAI updates, and best practices in prompt engineering and model deployment.
• Cross‑Functional Collaboration – Work closely with sales, product, engineering, and customer success teams to align AI initiatives with business objectives and client expectations.

Essential Qualifications

• Proven experience in advanced ChatGPT usage, including prompt engineering, fine‑tuning, and deployment at scale.
• Strong background in automating business processes using tools such as Zapier, Make (formerly Integromat), or custom OpenAI API integrations.
• Demonstrated ability to design and deliver effective training programs for technical and non‑technical audiences.
• Excellent communication skills in French (written and spoken) with a knack for simplifying complex technical concepts.
• Self‑starter with a proactive mindset, capable of driving projects from conception to execution without constant oversight.
• Analytical thinking that connects AI capabilities to tangible business outcomes.

Preferred Qualifications

• Experience creating video-based educational content or instructional design for tech tools.
• Knowledge of additional AI platforms (e.g., GPT‑4, Claude, Gemini) and their integration possibilities.
• Background in data analytics or business intelligence, enabling you to translate AI insights into actionable strategies.
• Previous exposure to B2B SaaS environments and a deep understanding of enterprise client needs.

Core Skills & Competencies

• Technical Proficiency – Mastery of OpenAI’s API, prompt engineering, and model fine‑tuning.
• Automation & Integration – Expertise in connecting AI solutions to third‑party services via Zapier, Make, or custom code.
• Instructional Design – Ability to craft engaging learning experiences that accelerate user adoption.
• Project Management – Strong organizational skills to manage multiple initiatives simultaneously.
• Communication & Storytelling – Talent for translating data and AI jargon into clear, compelling narratives.
• Curiosity & Continuous Learning – Passion for staying current with AI research, industry trends, and emerging tools.

Career Growth & Learning Opportunities

At brighthush, your professional journey is supported by a culture of continuous learning and upward mobility. You will have access to:

• Regular training sessions on the latest AI developments, including workshops with industry experts.
• Mentorship from senior leaders in AI, product, and engineering.
• Opportunities to lead high‑visibility projects that shape the company’s AI roadmap.
• Cross‑departmental rotations that broaden your skill set and expand your network.
• Support for certifications in AI, data science, or project management.

Work Environment & Culture

brighthush thrives on collaboration, transparency, and a shared commitment to innovation. Our team values:

• Open communication channels that encourage idea sharing and constructive feedback.
• Flexible work arrangements, including remote work options and adaptable hours to support work‑life balance.
• A vibrant, inclusive workplace where diverse perspectives are celebrated.
• Regular hackathons, knowledge‑sharing sessions, and community events that keep the energy high.

Compensation, Perks & Benefits

While specific figures depend on experience, brighthush offers a competitive salary package that includes:

• Base salary aligned with industry standards for AI specialists.
• Performance‑based bonuses and equity options.
• Comprehensive health and wellness benefits.
• Professional development budget for courses, conferences, and certifications.
• Flexible working hours and remote work options.
• Team‑building retreats and social events.

How to Apply

If you’re ready to lead the charge in AI adoption and help businesses unlock new efficiencies, we’d love to hear from you. Submit your resume, a brief cover letter outlining your experience with ChatGPT and AI training, and any relevant portfolio pieces (e.g., training videos, case studies) through our careers portal. Our hiring process includes a review of applications, a brief skills assessment, and a conversation with our AI strategy team.

Join brighthush Today

Become a pivotal part of a forward‑thinking organization that is redefining how businesses leverage AI. As the Senior ChatGPT & AI Process Optimization Specialist, you’ll not only shape technology solutions but also empower people to use them confidently. If you’re passionate about AI, eager to learn, and ready to make a tangible impact, brighthush invites you to apply and help us build the future of intelligent business solutions.