Senior Customer Development Manager – IT Services & Digital Transformation, Remote-First in Switzerland (Full‑Time, 80‑100%)

About brighthush

brighthush is a trailblazing IT services powerhouse that empowers businesses across Switzerland and beyond to unlock the full potential of open‑source technologies and digital transformation. With a portfolio that spans cloud migration, DevOps automation, cybersecurity, and AI‑driven analytics, we help our clients stay ahead of the curve in an ever‑evolving digital landscape. Our remote‑first culture, combined with a collaborative, results‑oriented mindset, means that every team member can thrive from anywhere while contributing to projects that shape the future of technology.

Why Join brighthush?

At brighthush, we believe that great ideas deserve great people. If you’re passionate about technology, thrive in a fast‑paced environment, and want to make a tangible impact on our clients’ success, you’ll find a home here. We offer:

• Competitive Compensation: CHF 96,000 – 114,000 per year, commensurate with experience and performance.
• Generous Paid Time Off: Flexible vacation policy, public holidays, and additional days for personal development.
• Remote‑First Flexibility: Work from anywhere in Switzerland with the support of a fully equipped home‑office stipend.
• Continuous Learning: Access to industry‑leading training, certifications, and a budget for conferences and workshops.
• Inclusive Culture: A diverse, collaborative environment where every voice is heard and every contribution matters.
• Career Growth: Clear pathways to senior leadership roles, mentorship programs, and cross‑functional project opportunities.

Position Overview

We’re looking for a dynamic Senior Customer Development Manager to spearhead our sales initiatives in the IT services domain. In this role, you will be the bridge between our cutting‑edge solutions and the businesses that need them. You’ll generate new leads, close high‑value deals, and nurture long‑term relationships with key accounts—all while driving revenue growth and expanding our market presence.

Key Responsibilities

• Lead Generation & Pipeline Management: Identify and qualify prospects through market research, networking, and inbound lead nurturing. Build a robust pipeline that aligns with quarterly and annual revenue targets.
• Strategic Account Development: Develop tailored sales strategies for each client, addressing their unique pain points and aligning our solutions with their business objectives.
• Consultative Selling: Conduct discovery sessions, product demos, and ROI analyses to showcase the value of brighthush’s services. Translate technical concepts into business benefits that resonate with decision‑makers.
• Negotiation & Deal Closure: Lead contract negotiations, manage pricing discussions, and close deals that meet or exceed profitability benchmarks.
• Account Management & Upsell: Maintain strong relationships with existing clients, ensuring satisfaction and identifying opportunities for upsell and cross‑sell of additional services.
• Collaboration with Technical Teams: Work closely with solution architects, project managers, and delivery teams to ensure seamless handover and successful project implementation.
• Market Intelligence: Stay abreast of industry trends, competitor activities, and emerging technologies to inform sales strategies and positioning.
• Reporting & Forecasting: Provide accurate sales forecasts, pipeline updates, and performance metrics to senior leadership.
• Travel & Client Engagement: Willingness to travel within Switzerland for client visits, conferences, and industry events as needed.

Essential Qualifications

• 2–5 years of proven sales experience in an IT environment, preferably within services or solutions.
• Strong foundational knowledge of IT infrastructure, cloud platforms, and digital transformation concepts.
• Fluency in German and English at C1 level (both written and spoken).
• Demonstrated ability to manage complex customer requirements and develop effective sales strategies.
• Track record of meeting or exceeding sales targets in a competitive market.
• Excellent communication, presentation, and negotiation skills.
• Self‑motivated, results‑driven, and comfortable working in a remote‑first setting.

Preferred Qualifications

• Experience selling open‑source solutions or cloud‑native services.
• Background in consulting or professional services sales.
• Knowledge of DevOps, cybersecurity, or AI/ML domains.
• Prior experience in a fast‑growth startup or scale‑up environment.
• Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and sales analytics tools.

Core Skills & Competencies

• Strategic Thinking: Ability to see the big picture and translate it into actionable sales plans.
• Customer‑Centric Mindset: Deep empathy for client challenges and a passion for delivering value.
• Technical Fluency: Comfortable discussing technical topics with both technical and non‑technical stakeholders.
• Collaboration: Works seamlessly with cross‑functional teams to drive customer success.
• Adaptability: Thrives in a dynamic environment where priorities can shift rapidly.
• Data‑Driven Decision Making: Uses metrics and analytics to refine strategies and improve performance.

Career Growth & Development

At brighthush, your career trajectory is as dynamic as the industry we serve. As a Senior Customer Development Manager, you’ll have the opportunity to:

• Progress to a Director of Sales or Head of Business Development role.
• Lead cross‑regional sales teams and influence global strategy.
• Take ownership of new market segments or product lines.
• Mentor junior sales professionals and shape the next generation of leaders.
• Participate in executive‑level strategy sessions and contribute to company‑wide initiatives.

Work Environment & Culture

brighthush’s remote‑first philosophy means you can work from anywhere in Switzerland, supported by a comprehensive home‑office stipend and a robust digital collaboration ecosystem. We value:

• Transparency: Open communication channels and regular town‑hall meetings.
• Innovation: A culture that encourages experimentation and rewards creative problem‑solving.
• Work‑Life Balance: Flexible hours, remote work, and a focus on outcomes rather than hours logged.
• Diversity & Inclusion: A commitment to building a workforce that reflects the communities we serve.
• Community Impact: Participation in tech‑for‑good initiatives and volunteer opportunities.

Compensation & Benefits

In addition to a competitive base salary (CHF 96,000 – 114,000 per year), we offer:

• Performance‑based bonuses tied to individual and team metrics.
• Health and wellness stipend, including gym memberships and mental health support.
• Comprehensive health insurance coverage for you and your dependents.
• Retirement savings plan with company match.
• Annual professional development budget for courses, certifications, and conferences.
• Generous paid time off, including vacation, sick leave, and personal days.
• Flexible working hours and a fully remote work policy.

How to Apply

If you’re ready to take your sales career to the next level and help businesses transform through technology, we want to hear from you. Submit your application through our careers portal or click the link below to apply directly.

Apply to this role at brighthush

Join brighthush – Where Innovation Meets Impact

At brighthush, we’re not just building technology solutions; we’re building futures. If you’re a motivated, customer‑focused sales professional with a passion for IT services and a desire to make a real difference, we invite you to join our team. Together, we’ll drive digital transformation, empower businesses, and shape the next wave of technological innovation.