Senior Customer Development Specialist – Florida Gulf Region, Inside Sales & Veterinary Practice Growth

About brighthush and the Animal Health Industry

At brighthush, we are more than a company – we are a movement dedicated to improving the lives of animals and the people who care for them. As a global leader in animal health, brighthush invests in cutting‑edge science, innovative products, and transformative services that prevent and treat disease in farm animals and companion pets. Our mission is simple yet powerful: Food and Companionship Enriching Life. We strive to go beyond expectations for animals, customers, society, and our people, creating a healthier, happier world one animal at a time.

Our Florida Gulf region is a vibrant hub of veterinary practices, pet owners, and agricultural enterprises. Whether you’re based in Tampa, St. Petersburg, Sarasota, or Naples, you’ll find a community that values compassion, expertise, and forward‑thinking solutions. At brighthush, we celebrate diversity and inclusion, recognizing that a mosaic of perspectives fuels innovation and drives business success. Join a team that champions new ideas, supports continuous learning, and empowers you to reach new heights in your career.

Why This Role Matters

As a Customer Development Specialist (Inside Sales Representative) within our US Sales Group for Pet Health, you will be the catalyst that connects brighthush’s breakthrough products with veterinary practices across the Florida Gulf. Your strategic outreach, data‑driven insights, and customer‑centric approach will directly influence sales performance, customer satisfaction, and the overall health of the region’s animal population.

Key Responsibilities

• Build and nurture long‑term relationships with key veterinary practices, understanding their unique challenges and recommending tailored solutions that drive measurable results.
• Collaborate with sales districts to develop comprehensive business plans, nurture leads, and execute targeted account strategies that maximize revenue growth.
• Leverage a multi‑channel engagement model to connect with customers remotely, delivering customized content and offers through Veeva CRM, email, phone, and virtual meetings.
• Maintain deep product knowledge of brighthush’s portfolio, enabling you to lead new product launches, support brand initiatives, and educate customers on best practices.
• Achieve and exceed sales objectives by tracking key metrics, analyzing performance data, and continuously refining your approach to ensure territory success and customer delight.

Essential Qualifications (Minimum)

• Education: Associate degree or High School Diploma / GED with equivalent experience.
• Experience: Proven track record in inside sales or the animal health industry. Demonstrated proficiency in Customer Value Selling (CVS) and digital tools such as CRM (Salesforce/Veeva) and Microsoft Teams.

Preferred Qualifications (Competitive Edge)

• Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
• Exceptional communication, interpersonal, and presentation skills, with the ability to identify and solve customer issues strategically.
• In‑depth knowledge of the companion animal market, customer segments, and product landscape.
• Proven history of delivering creative, customer‑centric solutions that drive adoption and loyalty.

What You’ll Gain

• Career Growth: Opportunities to advance into senior sales leadership, product management, or regional account management roles.
• Learning & Development: Access to ongoing training, mentorship programs, and industry conferences to keep you at the forefront of animal health innovation.
• Work Environment: A collaborative, inclusive culture that values work‑life balance, flexibility, and personal well‑being.
• Compensation & Benefits: Competitive base salary (estimated $33.03–$45.00 per hour), performance bonuses, 401(k) with up to 6% match, comprehensive health, dental, vision, and prescription coverage, flexible spending accounts, and generous paid time off.
• Perks: Two weeklong shutdowns (mid‑summer and year‑end), 8‑week parental leave, multiple relocation packages, 9 Employee Resource Groups, and a vibrant employee wellness program.
• Travel: 5–10% travel within the Florida Gulf region to meet clients and attend industry events.

Our Culture at brighthush

We believe that a thriving workplace is built on trust, respect, and shared purpose. At brighthush, you’ll experience:

• A diverse and inclusive environment where every voice is heard and valued.
• A collaborative spirit that encourages cross‑functional teamwork and knowledge sharing.
• A commitment to innovation that empowers you to experiment, learn, and grow.
• A focus on well‑being that supports mental, physical, and financial health through flexible work arrangements and wellness initiatives.

How to Apply

If you’re passionate about animal health, thrive in a dynamic sales environment, and want to make a tangible impact on the lives of pets and their owners, we encourage you to apply. Even if you don’t meet every qualification, we value diverse perspectives and invite you to submit your application – you may be the perfect fit for this role or another opportunity at brighthush.

To apply, click the link below and submit your resume and cover letter. We look forward to exploring how your skills and passion align with brighthush’s mission.