Senior Customer Development Specialist – Inside Sales & Veterinary Partnerships – Great Plains Territory (Kansas City, KS / Omaha, NE) – Lead Growth in Pet Health
About brighthush and the Animal Health Industry
At brighthush, we believe that the health of animals is the foundation of a thriving planet. Our mission is to innovate and deliver cutting‑edge products and services that prevent and treat disease in farm animals and pets worldwide. We are driven by a vision of “Food and Companionship Enriching Life” and a purpose that goes beyond the ordinary: to Go Beyond for Animals, Customers, Society, and Our People.
Our commitment to excellence is matched only by our dedication to diversity, equity, and inclusion. We know that a workforce that reflects the world we serve sparks creativity, fuels innovation, and drives business success. At brighthush, you’ll join a team that values fresh ideas, embraces collaboration, and rewards the pursuit of new skills and experiences that elevate your career to new heights.
Why Join brighthush?
- Impactful Work – Every sale you close helps improve the health and well‑being of animals, which in turn supports families, farmers, and communities.
- Dynamic Culture – A vibrant, inclusive environment where your voice matters and your contributions shape the future of animal health.
- Growth Opportunities – Structured career paths, mentorship programs, and continuous learning initiatives that keep you ahead of industry trends.
- Competitive Compensation & Benefits – A comprehensive package that rewards performance, supports work‑life balance, and promotes long‑term financial security.
Role Overview
As a Senior Customer Development Specialist (Inside Sales Representative) within the U.S. Sales Group for Pet Health, you will be the driving force behind sales of brighthush products across a defined Great Plains territory. Your day‑to‑day responsibilities will blend strategic territory management, digital engagement, and consultative selling to deliver an exceptional customer experience while maximizing sales performance.
Key Responsibilities
- Build and nurture long‑term relationships with key veterinary practices, uncovering their needs and recommending tailored solutions that align with sales targets.
- Collaborate with assigned sales districts to develop comprehensive business plans, nurture leads, and execute targeted account strategies that fuel optimal growth.
- Employ a multi‑channel approach—email, phone, video, and virtual events—to engage customers remotely, delivering customized content and offers through the Veeva CRM platform.
- Maintain deep technical knowledge of the brighthush product portfolio, leading new product launches and brand initiatives with enthusiasm and expertise.
- Track and achieve all sales objectives and key performance metrics, ensuring territory success and customer satisfaction.
- Leverage data analytics to forecast sales, identify trends, and adjust strategies proactively.
- Participate in continuous training and development programs to stay current on industry best practices and product innovations.
Essential Qualifications
- Education: Associate degree or High School Diploma / GED with equivalent experience.
- Experience: Proven inside sales experience or a background in the animal health sector.
- Skills: Strong Customer Value Selling (CVS) aptitude, proficiency with digital tools (Veeva CRM, Microsoft Teams), and a knack for building rapport over virtual channels.
- Self‑motivated, organized, and able to manage multiple priorities in a fast‑moving environment.
Preferred Qualifications – Competitive Edge
- Undergraduate degree (BS/BA) or Registered Veterinary Technician (RVT) certification.
- Excellent communication, interpersonal, and presentation skills.
- Strategic problem‑solving ability, with a track record of delivering creative customer solutions.
- In‑depth knowledge of the companion animal market, customer segments, and product landscape.
- Experience with digital marketing and data‑driven sales strategies.
Travel & Location
- Travel: 5‑10% of the time to meet clients and attend industry events.
- Location: Remote – U.S. – Must reside in the Great Plains (Kansas City, KS / Omaha, NE) to qualify.
Career Growth & Learning at brighthush
At brighthush, we invest in your professional development. You’ll have access to:
- Structured onboarding and mentorship programs that pair you with seasoned leaders.
- Regular training sessions on product knowledge, sales techniques, and emerging industry trends.
- Cross‑functional projects that broaden your skill set and expose you to new business areas.
- Clear promotion pathways—from Specialist to Senior Specialist, to Territory Manager, and beyond.
Work Environment & Company Culture
Our culture is built on collaboration, transparency, and a shared passion for animal health. You’ll find:
- A flexible work arrangement that supports work‑life balance.
- Employee Resource Groups (ERGs) that celebrate diversity and foster community.
- Regular virtual town halls and team‑building events that keep us connected, even when we’re remote.
- A culture of continuous improvement where ideas are welcomed and innovation is rewarded.
Compensation & Perks
We offer a competitive hourly rate that reflects your experience and performance. In addition, you’ll enjoy:
- Annual performance bonus potential.
- Up to 6% 401(k) matching.
- Paid time off (PTO), including two week‑long shutdowns in mid‑summer and year‑end.
- 8‑week parental leave.
- Comprehensive health benefits: medical, dental, vision, and prescription drug coverage.
- Flexible spending accounts for healthcare and dependent care.
- Life insurance and death benefits.
- Well‑being programs: employee assistance, fitness memberships, and wellness challenges.
- Relocation assistance for eligible candidates.
Our Commitment to Diversity & Inclusion
At brighthush, we are an Equal Employment Opportunity (EEO) employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of age, race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected characteristic.
How We Hire
We use a combination of automated tools and human judgment to ensure a fair, structured evaluation of all applicants. Our recruitment process is designed to identify the best talent while respecting your privacy. For more information on how we handle personal data, please review our Workforce Privacy Notice.
Ready to Make a Difference?
If you are passionate about animal health, thrive in a collaborative environment, and are eager to drive sales that make a real impact, we want to hear from you. Join brighthush and help us go beyond expectations for animals, customers, society, and our people.