Senior Customer Engineer – Pre‑Sales Cloud Architect & Technical Solutions Specialist (Germany)

About brighthush

brighthush is a leading technology partner that empowers businesses to harness the full potential of cloud computing, digital transformation, and secure data management. With a global footprint spanning defense, aerospace, cyber security, and digital identity, brighthush delivers trusted cloud services that blend cutting‑edge innovation with uncompromising reliability. Our mission is to help organizations navigate complex digital landscapes, ensuring they achieve operational excellence, regulatory compliance, and sustainable growth.

Why Join brighthush?

At brighthush, we believe that technology is most powerful when it is driven by people. Our culture is built on collaboration, continuous learning, and a shared commitment to delivering world‑class solutions. As a Customer Engineer – Pre‑Sales, you will be at the forefront of our customer engagement strategy, shaping the way our clients adopt cloud technologies and secure their digital future.

Position Overview

We are seeking a highly motivated, technically proficient Customer Engineer – Pre‑Sales to join our dynamic team in Germany. In this role, you will partner with sales and technical teams to design, present, and implement cloud solutions that meet the unique needs of our clients. Your deep expertise in cloud architecture, infrastructure migrations, and Infrastructure as Code (IaC) will be instrumental in driving customer success and expanding brighthush’s market presence.

Key Responsibilities

• Solution Design & Architecture: Collaborate with customers and internal stakeholders to design scalable, secure, and cost‑effective cloud solutions that align with business objectives.
• Technical Workshops & Demos: Lead engaging workshops, proof‑of‑concepts, and live demonstrations that showcase the value of brighthush’s cloud offerings.
• Pre‑Sales Support: Provide technical expertise throughout the sales cycle, from initial discovery to proposal development and final negotiations.
• Customer Success Enablement: Work closely with the Customer Success team to ensure smooth onboarding, adoption, and ongoing optimization of cloud services.
• Migration Planning: Develop detailed migration roadmaps for on‑premise workloads, ensuring minimal downtime and maximum performance.
• Infrastructure as Code (IaC) Implementation: Create and maintain IaC templates (e.g., Terraform, CloudFormation) to automate infrastructure provisioning and configuration.
• Thought Leadership: Stay current on industry trends, emerging technologies, and best practices, and share insights with both internal teams and customers.
• Travel & On‑Site Engagement: Travel within Germany to meet with key accounts, conduct on‑site workshops, and support deployment activities.

Essential Qualifications

• Minimum 3–5 years of experience in technical pre‑sales, cloud architecture, or infrastructure engineering.
• Strong hands‑on experience with Google Cloud Platform (GCP) services, including Compute Engine, Kubernetes Engine, Cloud Storage, BigQuery, and Cloud IAM.
• Proficiency in Infrastructure as Code tools such as Terraform, CloudFormation, or Pulumi.
• Demonstrated ability to conduct technical workshops, demos, and proof‑of‑concepts for C‑level executives and technical audiences.
• Excellent communication skills in German (both written and spoken) and a working knowledge of English.
• Strong analytical and problem‑solving skills, with a focus on delivering tangible business outcomes.
• Experience with cloud security best practices, compliance frameworks (e.g., ISO 27001, GDPR), and data sovereignty requirements.
• Willingness to travel within Germany for client engagements and internal events.

Preferred Qualifications

• Certifications such as Google Professional Cloud Architect, AWS Certified Solutions Architect, or Microsoft Certified: Azure Solutions Architect.
• Experience with multi‑cloud or hybrid‑cloud environments.
• Background in defense, aerospace, or cyber security domains.
• Knowledge of DevOps practices, CI/CD pipelines, and container orchestration (Kubernetes).
• Experience with data analytics platforms and machine learning services on the cloud.

Key Skills & Competencies

• Technical Expertise: Deep understanding of cloud infrastructure, networking, security, and automation.
• Customer‑Centric Mindset: Ability to translate technical solutions into clear business value propositions.
• Presentation & Communication: Skilled at delivering complex technical concepts to diverse audiences.
• Project Management: Strong organizational skills to manage multiple engagements simultaneously.
• Collaboration: Proven track record of working effectively with cross‑functional teams (sales, engineering, product, and support).
• Adaptability: Comfortable in a fast‑moving environment, quickly learning new tools and technologies.

Career Growth & Learning Opportunities

At brighthush, we invest heavily in the professional development of our employees. As a Customer Engineer – Pre‑Sales, you will:

• Participate in structured training programs covering advanced cloud architecture, security, and emerging technologies.
• Earn industry certifications through sponsored study and exam vouchers.
• Engage in mentorship programs, pairing you with senior engineers and architects.
• Take on progressively larger projects, leading to roles such as Solution Architect, Technical Lead, or Sales Engineering Manager.
• Attend international conferences, workshops, and hackathons to broaden your network and expertise.

Work Environment & Culture

brighthush fosters a collaborative, inclusive, and innovative workplace. Our remote‑first approach allows you to work from anywhere in Germany, with optional on‑site meetings in Berlin for team collaboration and client visits. We value work‑life balance, offering flexible hours, generous vacation time, and a supportive environment that encourages creativity and initiative.

Compensation & Benefits

While specific figures are tailored to experience and role, brighthush offers a competitive salary package that includes:

• Base salary aligned with industry standards for mid‑level technical pre‑sales roles.
• Performance‑based bonuses and incentives.
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
• Retirement savings plan with company matching.
• Professional development budget for courses, certifications, and conferences.
• Flexible working arrangements, including remote work and flexible hours.
• Team‑building events, hackathons, and innovation challenges.

How to Apply

If you are passionate about cloud technology, enjoy engaging with customers, and thrive in a fast‑moving environment, we would love to hear from you. Submit your application through our careers portal and join a team that is shaping the future of cloud solutions across industries.