Senior Customer Growth & Insights Analyst – Driving Data‑Driven Retail Strategy, Category Expansion, and Customer Experience Excellence at brighthush

About brighthush

At brighthush, we’re redefining the way consumers experience everyday essentials. With a heritage rooted in quality, innovation, and community, brighthush has grown into a leading retailer that blends traditional values with modern technology. Our mission is simple: deliver exceptional value to our customers while empowering our teams to thrive in a dynamic, data‑centric environment.

As a global brand, brighthush operates across multiple channels—brick‑and‑mortar, e‑commerce, and emerging digital platforms—serving millions of shoppers worldwide. We’re committed to sustainability, inclusivity, and continuous improvement, and we believe that the best ideas come from people who are passionate, curious, and collaborative.

Why Join brighthush?

Working at brighthush means you’ll be part of a forward‑thinking organization that values data, creativity, and impact. You’ll have the opportunity to:

• Shape retail strategy with actionable insights that drive sales and customer loyalty.
• Collaborate with cross‑functional teams—marketing, merchandising, supply chain, and technology—to translate data into real‑world results.
• Grow your career through mentorship, training programs, and a culture that rewards initiative.
• Enjoy a flexible, inclusive workplace that balances professional growth with personal well‑being.

Key Responsibilities

As a Senior Customer Growth & Insights Analyst, you will be the analytical backbone of our retail operations. Your work will directly influence product assortment, pricing, and promotional strategies across all channels.

• Data Analysis & Reporting: Collect, clean, and analyze large datasets from syndicated sources, point‑of‑sale systems, and internal databases to uncover trends, opportunities, and risks.
• Scorecard Development: Design, maintain, and present dynamic scorecards that track key performance indicators (KPIs) for categories, stores, and customer segments.
• Retail Sell Sheet Creation: Produce compelling, data‑driven sell sheets that highlight product performance, market positioning, and growth potential for sales teams.
• Category & Space Management: Collaborate with merchandising and store operations to optimize shelf space, plan‑ograms, and product placement based on analytical insights.
• Seasonal & Promotional Planning: Lead the analytical support for seasonal initiatives, ensuring that promotions are data‑backed and aligned with business objectives.
• Insight Generation: Translate complex data into clear, actionable narratives that guide decision‑making for category managers, buyers, and senior leadership.
• Stakeholder Communication: Present findings to internal stakeholders through presentations, dashboards, and written reports, tailoring the message to the audience’s needs.
• Continuous Improvement: Identify gaps in data collection, reporting processes, and analytical tools, and recommend solutions to enhance efficiency and accuracy.

Essential Qualifications

• Bachelor’s degree in Business, Economics, Statistics, Data Science, or a related field.
• Minimum of 3–5 years of experience in retail analytics, category management, or a similar data‑driven role.
• Proficiency in Microsoft Office Suite—especially Excel (advanced formulas, pivot tables, VBA), PowerPoint, and Word.
• Strong analytical mindset with the ability to interpret complex datasets and translate them into actionable insights.
• Excellent written and verbal communication skills, capable of presenting data stories to both technical and non‑technical audiences.
• Experience with data visualization tools (e.g., Tableau, Power BI) is highly desirable.
• Familiarity with syndicated data sources (e.g., Nielsen, IRI) and retail analytics platforms.
• Detail‑oriented, organized, and able to manage multiple projects simultaneously in a fast‑paced environment.

Preferred Qualifications

• Advanced degree (MBA, MS in Data Science, etc.) or relevant certifications (e.g., Certified Analytics Professional).
• Hands‑on experience with SQL, Python, or R for data extraction and analysis.
• Background in consumer packaged goods (CPG) or grocery retail.
• Experience leading cross‑functional projects and influencing senior leadership.
• Knowledge of supply chain and inventory management principles.

Key Skills & Competencies

• Data Analysis & Statistical Modeling
• Business Intelligence & Dashboard Development
• Retail & Category Strategy
• Project Management & Prioritization
• Stakeholder Engagement & Presentation
• Problem‑Solving & Critical Thinking
• Adaptability & Continuous Learning

Career Growth & Learning Opportunities

At brighthush, we believe that learning is a lifelong journey. As a Senior Customer Growth & Insights Analyst, you’ll have access to:

• Structured mentorship programs pairing you with senior leaders in analytics, merchandising, and strategy.
• Internal training workshops covering advanced analytics techniques, industry trends, and leadership development.
• Cross‑functional rotations that allow you to gain exposure to merchandising, supply chain, and digital commerce.
• Opportunities to present at company‑wide forums, showcasing your work and influencing strategy.
• Support for external certifications and conferences to stay ahead of industry best practices.

Work Environment & Culture at brighthush

Our culture is built on collaboration, transparency, and a shared commitment to excellence. You’ll find:

• A diverse, inclusive workplace where every voice is heard.
• Flexible work arrangements, including hybrid models and remote options.
• Regular team‑building events, hackathons, and innovation challenges.
• A focus on work‑life balance, with generous paid time off and wellness programs.
• Access to state‑of‑the‑art analytics tools and a data‑first mindset that empowers you to make an impact.

Compensation & Benefits

While specific figures vary by role and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based bonuses tied to individual and company goals.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) matching and retirement planning resources.
• Employee stock purchase plan (ESPP) opportunities.
• Generous paid time off, parental leave, and volunteer time off.
• Wellness initiatives such as gym memberships, mental health resources, and on‑site fitness classes.
• Continuous learning stipend and tuition reimbursement for relevant courses.

How to Apply

Ready to bring your analytical expertise to a brand that values data, innovation, and customer experience? Click the link below to submit your application and join the brighthush team.

Apply to this role at brighthush

Closing Statement

At brighthush, your insights will shape the future of retail, influence millions of shoppers, and drive sustainable growth. If you’re passionate about turning data into strategy, thrive in a collaborative environment, and want to make a tangible impact, we want to hear from you. Join us and help us illuminate the path to a brighter, more connected shopping experience.