Senior Customer Development Analyst – Retail Analytics, Merchandising & Growth Strategy at brighthush

About brighthush

brighthush is a forward‑thinking retail solutions provider that empowers brands and retailers to unlock the full potential of their product assortments. With a deep commitment to data‑driven decision making, we help our partners navigate the ever‑evolving consumer landscape, optimize shelf space, and drive profitable growth. Our team blends industry expertise, cutting‑edge analytics, and a collaborative culture to deliver insights that translate into tangible business results. If you thrive in a fast‑paced environment where curiosity meets impact, brighthush is the place to grow your career.

Role Overview

As a Customer Development Analyst, you will be the analytical backbone of our customer development and sales teams. You will transform raw data into actionable insights, craft compelling business stories, and support space‑planning initiatives that elevate our clients’ retail performance. Your work will directly influence product launches, category strategies, and the overall success of our key accounts.

Key Responsibilities

• Retail Sell Sheet Creation: Design and produce professional sell sheets that highlight product features, pricing, and promotional opportunities to support sales initiatives and new‑item launches.
• Business Review & Scorecard Management: Update monthly volume scorecards and comprehensive business reviews for key accounts using internal data warehouses, ensuring accuracy and timely delivery.
• Insight Development: Synthesize syndicated, shopper, and internal data to generate customer‑facing insights, selling stories, and strategic recommendations that drive category growth.
• Syndicated Database Stewardship: Manage new‑item placement and ongoing data validation within syndicated databases such as Circana (IRI) or NielsenIQ, maintaining data integrity.
• Reporting Template Design: Collaborate with cross‑functional teams to develop consistent, scalable reporting templates that streamline analysis and reporting processes.
• Space Planning Support: Assist in retail merchandising and space‑planning initiatives, creating plan‑ograms and layout recommendations that maximize product visibility.
• Performance Analysis: Evaluate business performance, identify opportunities, risks, and emerging trends, and translate findings into actionable growth strategies.
• Communication & Presentation: Produce clear, concise reports and presentations that effectively communicate insights to internal stakeholders and external clients.

Essential Qualifications

• Undergraduate degree in Business, Marketing, Economics, or a related field (or equivalent combination of education and experience).
• 2–5 years of experience in sales analysis, business analysis, market research, or a related analytical role.
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) with strong data analysis and visualization skills.
• Excellent written and verbal communication abilities, capable of tailoring messages for diverse audiences.
• Strong project management skills, delivering high‑quality deliverables on schedule.
• Ability to travel up to 15% to meet with clients and attend industry events.

Preferred Qualifications

• Experience with syndicated market data platforms such as Circana (IRI) or NielsenIQ.
• Prior exposure to retail merchandising, space planning, or category management.
• Knowledge of data warehousing concepts and experience working with large datasets.
• Certification in data analytics, market research, or a related field (e.g., Certified Market Research Analyst).

Skills & Competencies

• Analytical Thinking: Ability to dissect complex data sets, identify patterns, and derive actionable insights.
• Storytelling: Craft compelling narratives that translate data into business value.
• Collaboration: Build consensus across departments, fostering teamwork and shared ownership of initiatives.
• Attention to Detail: Maintain high data quality standards and meticulous reporting.
• Adaptability: Thrive in a dynamic environment, quickly pivoting to new priorities.
• Customer‑Centric Mindset: Understand client needs and translate them into data‑driven solutions.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent from within. As a Customer Development Analyst, you will have the chance to:

• Progress to senior analyst or managerial roles within the customer development or analytics divisions.
• Lead cross‑functional projects that shape product strategy and retail execution.
• Participate in continuous learning programs, including workshops on advanced analytics, data visualization, and industry trends.
• Attend industry conferences and webinars to stay ahead of market developments.
• Benefit from mentorship programs that pair you with seasoned leaders in retail analytics and strategy.

Work Environment & Culture

brighthush fosters an inclusive, collaborative culture where every voice is heard. Our open‑office layout encourages spontaneous collaboration, while flexible work arrangements support work‑life balance. We celebrate diversity, champion innovation, and reward those who bring fresh ideas to the table. Our team enjoys regular social events, hackathons, and community outreach initiatives that reinforce our commitment to both professional growth and social responsibility.

Compensation & Benefits

While specific figures are tailored to experience and market conditions, brighthush offers a competitive salary package that includes:

• Competitive base pay aligned with industry standards.
• 401(k) plan with company match to support long‑term financial planning.
• Comprehensive health, dental, and vision insurance starting the first month of employment.
• Paid vacation, holidays, and sick leave.
• Employee recognition programs and rewards for outstanding performance.
• Employee referral bonuses for bringing top talent to the team.
• Tuition reimbursement for approved courses and certifications.
• Access to wellness programs, gym memberships, and mental health resources.
• Opportunities to work with dairy farm families and support sustainable agriculture initiatives.

How to Apply

Ready to make an impact with brighthush? Submit your resume and a cover letter that highlights your analytical achievements and passion for retail innovation. Click the link below to apply and join a team that values curiosity, collaboration, and continuous improvement.

Apply to brighthush Today

Closing Statement

At brighthush, we are on a mission to transform retail through data‑driven insights and strategic execution. If you are a motivated analyst who loves turning numbers into narratives, thrives in a collaborative environment, and is eager to drive real business outcomes, we want to hear from you. Join us, and together we’ll shape the future of retail.