Senior Customer Insights Advisor – Retail Partner Strategy & Data Analytics Lead for brighthush

About brighthush and the Retail Insight Revolution

At brighthush, we’re redefining how retailers and brands connect with consumers in an ever‑evolving marketplace. Our mission is to empower retail partners with data‑driven insights that translate into tangible growth, stronger customer relationships, and a more sustainable future. Whether you’re a seasoned analyst or a strategic storyteller, you’ll find a culture that values curiosity, collaboration, and a relentless pursuit of excellence.

Why Join brighthush?

• Impactful Work: Your analyses will shape the direction of our retail partners, influencing product assortment, promotional strategies, and digital commerce initiatives.
• Fast‑Paced Innovation: We thrive on agility. Every day presents new data sets, emerging retail trends, and opportunities to test bold ideas.
• Learning & Growth: From advanced analytics workshops to leadership development programs, we invest in your professional evolution.
• Diverse & Inclusive Culture: We celebrate diverse perspectives, fostering an environment where every voice is heard and valued.
• Competitive Compensation: A comprehensive package that rewards performance, experience, and dedication.

Key Responsibilities

As a Senior Customer Insights Advisor, you will be the trusted partner to our retail clients, delivering actionable insights that drive category performance and customer satisfaction.

• Build and nurture long‑lasting business relationships with retail partners, establishing trust and confidence.
• Design and present recurring business reviews, offering deep, action‑oriented analysis on key drivers and performance metrics.
• Develop compelling, insights‑led category reviews, new item analyses, and seasonal performance reports.
• Provide proactive guidance on the impact of category drivers and promotional strategies to customer and sales teams.
• Support ad‑hoc analytics and reporting requests across cross‑functional teams, delivering share forecasts and key account insights.
• Lead digital commerce analysis and recommendations, collaborating with retail partners to optimize online performance.
• Translate complex data into clear, persuasive stories that influence strategy and drive measurable results.
• Collaborate with data engineering, marketing, and sales teams to ensure data integrity and alignment of insights.
• Mentor junior analysts, fostering a culture of continuous learning and knowledge sharing.

Essential Qualifications

• Strong learning agility, intellectual curiosity, and analytical horsepower.
• Proven ability to synthesize insights into collaborative storytelling that leads to quantifiable results.
• Experience translating data into actionable insights and influencing strategy.
• Problem‑solving mindset with a track record of answering ambiguous business questions.
• Comfortable prioritizing multiple deliverables in a fast‑paced environment.
• Deep understanding of data sources (POS, syndicated, panel, industry insights, etc.) and their appropriate application.
• Expertise in combining data visualization with shopper insights into cohesive narratives.
• Knowledge of shelving strategy and best practices, inclusive of planogram creation and modification (brighthush/Apollo/SpaceMan).

Preferred Qualifications

• Bachelor’s degree in Marketing, Business, Analytics, or a related field.
• 5+ years of experience in category management, insights, marketing strategy, or analytics within the consumer goods or retail sectors.
• Experience with data sources such as brighthush, brighthush, brighthush.
• Hands‑on experience developing and presenting customer‑facing presentations; direct customer interaction is a plus.
• Proficiency in advanced business tools (Excel, PowerPoint, etc.).
• In‑depth knowledge of analyzing and visualizing large data sets.
• Experience with planogram building tools (brighthush/POG) is a plus.

Core Competencies

• Strategic thinking and business acumen.
• Data‑driven decision making.
• Strong communication and presentation skills.
• Cross‑functional collaboration and stakeholder management.
• Track record of influencing and aligning key stakeholders in a matrixed organization.
• Project management and organizational skills; adept at managing multiple projects simultaneously.
• Ability to work independently and thrive in a fast‑paced environment.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is shaped by your ambition and performance. We offer:

• Leadership development programs that prepare you for senior advisory and managerial roles.
• Cross‑functional rotations to broaden your skill set across analytics, marketing, and operations.
• Access to industry conferences, workshops, and certifications.
• Mentorship from senior leaders who are passionate about nurturing talent.
• Clear promotion pathways based on impact, leadership, and business results.

Work Environment & Culture

Our culture is built on collaboration, transparency, and a shared commitment to excellence. You’ll find:

• A supportive team atmosphere that amplifies individual strengths and curiosity.
• Opportunities to work with cutting‑edge analytics tools and data platforms.
• Regular knowledge‑sharing sessions, hackathons, and innovation challenges.
• A flexible work model that balances in‑office collaboration with remote flexibility.
• A focus on work‑life balance, mental health, and overall well‑being.

Compensation & Benefits

While the exact salary depends on experience, skills, and location, the base range for this role is $109,000 to $149,875. In addition to a competitive base, you’ll be eligible for a highly competitive bonus program with the potential for overachievement based on performance and company results.

Benefits include:

• Health, dental, and vision insurance.
• Wellness programs and family support initiatives.
• Life and disability insurance.
• Retirement savings plans with company matching.
• Paid leave, holidays, and vacation time.
• Education and professional development support.
• Employee assistance programs and wellness resources.

Travel Requirements

• Minimal (

How to Apply

Ready to make a tangible impact at brighthush? Submit your application through our careers portal or click the link below to start your journey with us.

Apply to this role at brighthush

Equal Opportunity Employer

brighthush is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Contact & Support

If you require accommodation to participate in the application process, please contact 847‑943‑5460 for assistance.

Join brighthush – Where Insight Meets Impact

At brighthush, we don’t just analyze data – we turn insights into action, driving growth for our retail partners and creating lasting value for consumers. If you’re passionate about data, storytelling, and strategic partnership, we want you Apply for this job