Senior Customer & Partner Marketing Storytelling Specialist – Content Strategy, Video Production & Global Campaign Leadership

About brighthush

At brighthush, we’re redefining the way the world sees itself. By harnessing the power of space‑borne imaging and cutting‑edge cloud analytics, we deliver an unparalleled dataset that fuels innovation across commercial, environmental, and humanitarian sectors. Our constellation of satellites, coupled with a proprietary data platform, empowers scientists, policymakers, and entrepreneurs to solve some of Earth’s most pressing challenges. We’re not just a space company; we’re a data company that turns raw observations into actionable insights.

Why brighthush?

Our people are at the heart of everything we do. With a global footprint that spans San Francisco, Washington DC, Germany, Austria, Slovenia, and the Netherlands, we foster a culture of collaboration, curiosity, and continuous learning. We champion a people‑centric approach, ensuring that every team member feels valued, heard, and empowered to make an impact. If you’re passionate about storytelling, technology, and making a difference, brighthush is the place to bring your ideas to life.

About the Role

As the Lead Content Strategist & Storytelling Specialist for customer and partner marketing, you will be the creative engine behind our global narrative. Reporting to the Senior Partner & Customer Marketing Manager, you’ll own the end‑to‑end production of compelling video testimonials, written case studies, and multimedia assets that showcase the transformative value of our solutions. Your work will bridge the gap between technical excellence and human‑centric storytelling, driving demand generation and strengthening our brand’s credibility worldwide.

Key Responsibilities

• Strategic Content Leadership: Define the overarching content strategy for customer and partner success stories across verticals such as agriculture, climate science, disaster response, and urban planning.
• Video Production Management: Scope, script, storyboard, and oversee the full lifecycle of video testimonial projects—collaborating with internal creative teams or external production agencies to deliver polished, brand‑aligned content.
• Written Storytelling: Produce high‑impact case studies, blog posts, social media snippets, and slide decks that translate complex data use cases into clear, value‑driven narratives.
• Reference Database Stewardship: Organize and maintain a dynamic repository of customer and partner references, ensuring easy access for sales, marketing, and product teams.
• Stakeholder Collaboration: Partner closely with Sales, Customer Success, and Partner teams to identify, nominate, and pipeline new advocates, ensuring alignment with business objectives.
• Approval & Governance: Lead the review and approval process for all joint assets, coordinating with legal, compliance, and brand teams to maintain consistency and risk mitigation.
• Campaign Integration: Work with Growth and Regional Marketing to weave customer/partner stories into demand‑generation initiatives, regional awareness campaigns, and product launches.
• Performance Analytics: Track, document, and communicate metrics of success—engagement rates, conversion impact, and ROI—to inform continuous improvement and strategic pivots.

Essential Qualifications

• 4+ years of experience in Customer Marketing, Partner Marketing, Content Marketing, or Brand/Video Production Management.
• Bachelor’s degree or equivalent professional experience.
• Proven track record managing video production workflows, including scripting, interviewing, directing, and post‑production editing.
• Strong organizational skills with the ability to juggle multiple content workstreams, manage external vendors, and deliver on tight deadlines.
• Exceptional written and verbal communication skills, with a knack for translating technical use cases into human‑centric, value‑driven stories.
• Demonstrated ability to work cross‑functionally and build trust with high‑profile global customers and partners.

Preferred Qualifications

• Portfolio of published written or video case studies that showcase storytelling excellence.
• Experience building scalable co‑marketing frameworks that can be replicated across regions and verticals.
• Success managing external production agencies and/or internal champions to deliver high‑quality multimedia assets at scale.
• Familiarity with data‑driven storytelling tools (e.g., Tableau, Power BI, or similar analytics platforms).
• Knowledge of the space and earth observation industry, or a strong interest in environmental data science.

Skills & Competencies

• Strategic Thinking & Visionary Storytelling
• Project Management & Agile Methodologies
• Creative Direction & Visual Storytelling
• Data Analysis & Insight Generation
• Stakeholder Management & Influencing
• Content Marketing & Demand Generation
• Cross‑Cultural Communication & Collaboration
• Adaptability & Resilience in a Fast‑Paced Environment

Career Growth & Learning Opportunities

At brighthush, your professional journey is as expansive as our satellite constellation. You’ll have access to:

• Mentorship from senior leaders across product, sales, and marketing.
• Regular training in emerging storytelling techniques, data visualization, and video production.
• Opportunities to lead cross‑functional initiatives and shape the company’s global brand narrative.
• Participation in industry conferences, workshops, and hackathons to stay ahead of market trends.
• Clear career pathways into senior marketing leadership, product marketing, or global brand strategy roles.

Work Environment & Culture

We’re a hybrid organization that values flexibility and collaboration. While this role requires presence in our San Francisco office three days a week, the rest of your workday can be remote. Our culture is built on:

• Transparency and open communication across all levels.
• Inclusive decision‑making that welcomes diverse perspectives.
• Continuous learning through internal knowledge sharing and external learning platforms.
• Community engagement initiatives, including volunteering and sustainability projects.
• A supportive environment that prioritizes mental and physical well‑being.

Compensation & Benefits

While specific figures vary by location and experience, we offer a competitive total rewards package that includes:

• Base salary range for San Francisco: $114,200 – $142,700 USD.
• Short‑term and long‑term incentive opportunities (bonus and equity).
• Comprehensive medical, dental, and vision coverage.
• Health Savings Account (HSA) with company contribution.
• Generous paid time off, holidays, and company‑wide days off.
• 16 weeks of paid parental leave.
• Wellness program and Employee Assistance Program (EAP).
• Home office reimbursement and monthly phone/internet stipend.
• Tuition reimbursement and access to LinkedIn Learning.
• Equity participation.
• Commuter benefits for local office employees.
• Paid volunteering time.

Why Join brighthush?

We’re on a mission to change the way people see the world, and we need storytellers who can translate that vision into compelling narratives that resonate across industries. If you thrive in a dynamic, cross‑functional environment and are excited to shape the brand story of a company at the intersection of space and data, brighthush offers the platform, resources, and culture to help you grow.

Apply Today

Ready to bring your storytelling expertise to a company that’s literally looking at the planet from orbit? Submit your application now and join a team that values innovation, inclusivity, and the power of data to drive real‑world impact.