Senior Customer Portfolio Manager – Gas Power & Energy Transition – Remote – brighthush

About brighthush and the Energy Revolution

At brighthush, we are on a bold mission: to accelerate the global transition to cleaner, more reliable energy. Our portfolio of advanced gas power solutions powers homes, businesses, and communities worldwide, while our research and development teams pioneer the next generation of sustainable power technologies. We believe that the future of energy is not just about technology—it’s about partnership, innovation, and a shared commitment to a healthier planet.

As a Customer Portfolio Manager (CPM) at brighthush, you will be the linchpin between our cutting‑edge products and the customers who rely on them. You will own the profitability, satisfaction, and long‑term success of a dynamic portfolio of gas power customers, ensuring that every interaction reflects brighthush’s values of excellence, integrity, and customer focus.

Why brighthush?

• Impactful Work: Your decisions will directly influence the reliability of power grids, the efficiency of industrial processes, and the sustainability of communities.
• Remote Flexibility: This role is fully remote, giving you the freedom to work from anywhere while staying connected to a global team.
• Career Growth: We invest in your professional development through mentorship, training programs, and clear advancement pathways.
• Inclusive Culture: brighthush is proud to be an equal‑opportunity employer that values diversity, equity, and inclusion at every level.
• Competitive Compensation: We offer a market‑competitive salary, discretionary bonuses, and a comprehensive benefits package that supports your health, wealth, and well‑being.

Key Responsibilities

As the single point of contact for a portfolio of gas power customers, you will:

• Customer Relationship Management: Build and maintain strong, trust‑based relationships with key stakeholders across multiple locations, ensuring timely resolution of concerns and proactive engagement.
• Profitability & Service Excellence: Own the financial performance of assigned contracts, balancing revenue growth with cost control while meeting or exceeding service level agreements (SLAs).
• Strategic Planning: Develop and execute regional strategies that align with brighthush’s broader business objectives, including resource allocation, pricing, and product positioning.
• Cross‑Functional Leadership: Collaborate with field service, parts, transactional services, repair, and engineering teams to deliver seamless solutions and drive continuous improvement.
• Data‑Driven Decision Making: Analyze performance metrics, customer feedback, and market trends to identify opportunities for upsell, cross‑sell, and operational efficiencies.
• Risk Management: Anticipate and mitigate risks related to contract performance, regulatory compliance, and supply chain disruptions.
• Process Improvement: Champion best practices in customer service, project management, and technical support, ensuring that processes evolve with industry standards.
• Stakeholder Communication: Translate complex technical and business concepts into clear, actionable insights for customers and internal teams.
• Team Development: Mentor junior portfolio managers and support staff, fostering a culture of continuous learning and high performance.

Essential Qualifications

• Bachelor’s degree in Engineering, Business, or a related field (or an associate’s degree plus 7 years of experience in the power generation industry).
• Minimum of 5 years of technical field experience with heavy‑duty gas turbines and/or steam power systems.
• Proven track record of managing customer portfolios, driving profitability, and delivering exceptional service.
• Strong analytical skills with the ability to interpret data, identify trends, and recommend actionable solutions.
• Excellent oral and written communication skills, capable of influencing stakeholders at all levels.
• Demonstrated leadership in program and project management, including resource planning, risk assessment, and timeline execution.
• Proficiency in CRM systems, Microsoft Office Suite, and data visualization tools.
• Ability to work independently, exercise sound judgment, and adapt to evolving business priorities.

Preferred Qualifications

• Experience with fixed‑price and time‑and‑material contract management.
• Knowledge of industry standards such as ISO, API, and NEMA.
• Background in renewable energy integration or hybrid power solutions.
• Advanced project management certification (PMP, PRINCE2, or equivalent).
• Fluency in additional languages (e.g., Spanish, French, Mandarin) to support global customers.

Core Skills & Competencies

• Strategic Thinking & Business Acumen
• Customer‑Centric Mindset
• Financial Analysis & Budgeting
• Project & Program Management
• Negotiation & Conflict Resolution
• Data Analysis & Reporting
• Cross‑Functional Collaboration
• Adaptability & Resilience
• Leadership & Team Development

Career Growth & Learning Opportunities

At brighthush, we believe that your growth is our success. As a Customer Portfolio Manager, you will:

• Progress to senior portfolio roles, regional account management, or strategic business development positions.
• Lead cross‑functional initiatives that shape product roadmaps and market strategies.
• Participate in leadership development programs, mentorship circles, and industry conferences.
• Access a robust learning platform that includes technical certifications, soft‑skill workshops, and tuition reimbursement for relevant courses.
• Contribute to brighthush’s sustainability goals, gaining experience in green energy projects and policy advocacy.

Work Environment & Culture

Our remote-first culture empowers you to work from anywhere while staying connected through:

• Weekly virtual town halls and team check‑ins.
• Collaborative tools such as Microsoft Teams, Slack, and SharePoint.
• Flexible work hours that respect work‑life balance.
• Inclusive events, virtual coffee chats, and diversity & inclusion initiatives.
• Recognition programs that celebrate achievements and milestones.

Compensation & Benefits

While the base salary range for this role is $119,600 to $199,400, the final offer will reflect your experience, qualifications, and geographic location. In addition to a competitive base salary, you will receive:

• Discretionary annual bonus potential.
• Health, dental, vision, and prescription drug coverage.
• 24/7 nurse‑based health coach and Employee Assistance Program.
• 401(k) retirement plan with company match and additional retirement contributions.
• Tuition assistance and professional development funds.
• Paid parental leave, adoption assistance, and disability benefits.
• 12 paid holidays and flexible time off.
• Access to a global network of experts, industry events, and thought leadership resources.

Application Process

Ready to join a team that is shaping the future of energy? Submit your application by October 17, 2026, through our career portal. We review applications on a rolling basis and will keep your profile on file for at least seven days after posting.

brighthush is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, or any other protected characteristic.

Apply Today

Take the next step in your career and help us power a cleaner, brighter future. Click the link below to apply: