Senior Customer Program Manager – Automotive & Advanced Electronics – Championing Cross‑Functional Program Excellence, Customer Success, and Innovation at brighthush

About brighthush

brighthush is a global pioneer in advanced electronics, delivering cutting‑edge materials and solutions that power the next generation of automotive connectivity, semiconductor packaging, and mobility platforms. With a worldwide footprint that spans world‑class research laboratories, state‑of‑the‑art manufacturing facilities, and on‑site customer engagements, we partner with innovators who demand speed, safety, and sustainability. Our culture is built on curiosity, collaboration, and a relentless pursuit of excellence—values that guide every project from concept to commercial launch.

Position Overview

We are seeking a seasoned Senior Customer Program Manager to become the linchpin between our automotive customers and the multidisciplinary teams that bring their visions to life. In this role you will own the full lifecycle of automotive product programs, ensuring that every milestone aligns with customer expectations, quality standards, safety regulations, and business objectives. Your strategic insight, operational rigor, and customer‑centric mindset will enable brighthush to deliver high‑impact solutions that shape the future of mobility.

Why brighthush?

• Lead high‑visibility automotive programs that influence the next wave of connected vehicles.
• Collaborate with world‑class engineers, designers, supply‑chain experts, and commercial leaders.
• Work in an environment that rewards innovation, ownership, and continuous learning.
• Benefit from a competitive total rewards package, flexible work arrangements, and a culture that values work‑life balance.

Key Responsibilities

Program Leadership & Execution

• Strategic Roadmapping: Craft comprehensive program roadmaps that translate customer needs into actionable milestones, resource plans, and risk mitigation strategies.
• Lifecycle Management: Own the program from concept through production and launch, ensuring seamless handoffs between design, engineering, manufacturing, and commercial teams.
• Performance Monitoring: Track program schedules, budgets, quality metrics, and safety compliance, proactively identifying and addressing deviations.

Cross‑Functional Collaboration

• Lead multidisciplinary teams across Engineering, Manufacturing, Quality, Operations, and Commercial functions, fostering collaboration and alignment on objectives.
• Facilitate cross‑functional meetings, program reviews, and status updates, ensuring transparency and stakeholder engagement.
• Coordinate activities across all functional areas to guarantee that program requirements are met on time, within budget, and to the highest quality standards.

Customer Engagement & Commercial Interface

• Serve as the primary commercial interface with customers throughout the program lifecycle, translating technical details into business value.
• Build and maintain strong relationships with key customer stakeholders, understanding their strategic goals and aligning program outcomes accordingly.
• Translate customer feedback into actionable improvements, ensuring continuous alignment with market dynamics.

Risk, Financial, and Compliance Management

• Identify potential program risks and coordinate corrective actions to keep projects on schedule and aligned with customer expectations.
• Manage program cost targets set by senior leadership, ensuring financial discipline and value creation.
• Ensure all activities comply with established quality and safety systems, industry standards, and regulatory requirements.

Global Coordination & Continuous Improvement

• Coordinate effectively with domestic and international stakeholders across multiple time zones, fostering a global mindset.
• Champion continuous improvement initiatives, applying lean principles and data‑driven decision making to enhance program efficiency.
• Drive program reviews and lessons‑learned sessions to capture insights and embed best practices across the organization.

Essential Qualifications

• Bachelor’s degree in Engineering, Business, or a related field (or equivalent experience).
• Proven experience coordinating cross‑functional technical or engineering teams in a fast‑paced environment.
• Deep understanding of the processes and functional relationships required to move a product from design and development into production.
• Demonstrated ability to manage project milestones, competing priorities, schedules, and cost targets.
• Strong written and verbal communication skills, with the ability to influence and collaborate with customers and internal stakeholders.
• Excellent organizational, time‑management, and problem‑solving skills.
• Ability to thrive in a dynamic environment while maintaining meticulous attention to detail.
• Proficiency with common business and project‑management software (e.g., MS Project, JIRA, Confluence).
• Experience supporting collaboration with domestic and international teams across multiple time zones.

Preferred Qualifications

• Experience within the automotive industry or supporting automotive customers and product‑development programs.
• Hands‑on experience with manufacturing processes and production environments.
• Previous leadership or managerial experience in complex cross‑functional product‑development programs.
• PMP, PMI, or related project/program management certification.
• Track record of managing multiple product‑development programs simultaneously.
• Direct experience working with commercial customers throughout product development and launch.

Skills & Competencies

• Strategic thinking and the ability to translate customer needs into actionable program plans.
• Strong stakeholder management and negotiation skills.
• Data‑driven decision making and risk assessment.
• Adaptability to changing priorities and evolving market demands.
• Commitment to continuous improvement and lean principles.
• Fluency in English; additional languages are a plus.

Career Growth & Learning Opportunities

At brighthush, your professional development is a top priority. You will have access to:

• Mentorship from senior leaders across engineering, manufacturing, and commercial functions.
• Cross‑functional training programs that deepen your knowledge of automotive supply chains, quality systems, and regulatory compliance.
• Opportunities to lead larger, more complex programs or transition into strategic product portfolio management.
• Participation in industry conferences, technical workshops, and certification courses.
• Internal mobility programs that allow you to explore roles in engineering, operations, or business development.

Work Environment & Culture

brighthush fosters an inclusive, collaborative, and high‑energy work environment. We value:

• Open communication and transparency across all levels.
• Innovation and experimentation—your ideas can shape the future of automotive technology.
• Work‑life balance, with flexible remote options and generous paid time off.
• Commitment to sustainability and responsible manufacturing practices.
• Recognition of achievements through awards, spot bonuses, and public acknowledgment.

Compensation & Benefits

While specific salary ranges vary by location and experience, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates and your experience.
• Performance‑based bonuses tied to program success and company goals.
• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid parental leave, sick leave, and vacation time.
• Employee stock purchase plan and equity options.
• Professional development budget and tuition reimbursement.
• Wellness programs, gym memberships, and mental health resources.

Important Note

Due to current company policy, sponsorship for work visas is not available for this position.

How to Apply

Ready to take the next step in your career? Submit your application through the brighthush careers portal. If you would like to stay connected, join our Talent Community to receive updates on future opportunities.

Join brighthush

At brighthush, we believe that the best innovations come from diverse perspectives and bold ideas. If you are passionate about automotive technology, thrive in a fast‑paced environment, and want to make a tangible impact on the future of mobility, we want to hear from you. Apply today and help us drive the next leap in advanced electronics.