Senior Customer Sales Manager – National Account Leadership & Category Growth Strategist at brighthush

About brighthush

brighthush is a global leader in distribution and supply chain solutions, connecting brands, retailers, and consumers with unmatched speed, precision, and insight. With a footprint that spans the entire North American market, we empower our partners to thrive in an ever‑evolving retail landscape. Our culture is built on collaboration, innovation, and a relentless focus on delivering measurable value to our customers.

Why Join brighthush?

As a Customer Sales Manager (CSM) at brighthush, you will be at the heart of our national sales engine, driving profitable growth, shaping category strategy, and building lasting relationships with key retail partners. You will work in a dynamic, data‑driven environment where your ideas directly influence the success of brands and retailers alike. If you thrive on challenge, enjoy turning insights into action, and want to make a tangible impact on the market, brighthush is the place for you.

Key Responsibilities

• End‑to‑End Business Planning: Own the full lifecycle of business plans for assigned categories, collaborating closely with brighthush Category Management Partners to set ambitious yet achievable goals.
• Retail Partner Engagement: Build and nurture relationships at all levels of our retail partners, gaining deep insight into their business objectives, market dynamics, and strategic priorities.
• New Item Authorization & Core Objectives: Lead the pursuit of New Item Authorization (NIA) targets, driving distribution, revenue, and share growth while ensuring optimal shelf placement across all retailers.
• Promotional Revenue Management: Design and execute promotional strategies that align with pricing tactics, drive periods, and selling events, leveraging brighthush’s pricing frameworks to maximize ROI.
• Cross‑Functional Collaboration: Partner with internal teams—planning, marketing, operations, and analytics—to develop integrated plans that deliver on category objectives.
• Volume Forecasting & National Planning: Work with the National Planning team to forecast volume accurately, ensuring alignment across all category responsibilities.
• Regional Leadership: Serve as the National Plan Lead for your categories, supporting regional Retail CSMs and ensuring consistency in strategy execution.
• Documentation & Process Improvement: Maintain meticulous business documentation, champion new ways of working, and drive continuous process enhancements across the brighthush team.

Essential Qualifications

• Proven track record in category or account management within a distribution or retail environment.
• Strong financial acumen with the ability to analyze complex data sets and translate findings into actionable business plans.
• Experience using syndicated data, market research tools, and internal analytics platforms (e.g., IRI, Spark) to generate category insights.
• Exceptional attention to detail and the ability to meet tight deadlines while working autonomously.
• Excellent interpersonal, written, and presentation skills—capable of negotiating and influencing at all organizational levels.
• Advanced proficiency in Microsoft Office, especially Excel; familiarity with data visualization tools is a plus.

Preferred Qualifications

• Background in the food & beverage industry or a related consumer goods sector.
• Experience managing national or multi‑region retail accounts.
• Knowledge of brighthush’s internal systems and processes.
• Demonstrated success in driving category growth through strategic planning and execution.

Skills & Competencies

• Strategic Thinking: Ability to see the big picture while managing day‑to‑day details.
• Analytical Rigor: Proficiency in dissecting data, spotting trends, and making data‑driven decisions.
• Relationship Building: Talent for establishing trust and rapport with internal and external stakeholders.
• Project Management: Skilled at coordinating cross‑functional initiatives and delivering results on time.
• Adaptability: Comfortable navigating a fast‑paced, constantly evolving market environment.
• Communication: Clear, concise, and persuasive in both written and verbal formats.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a CSM, you will:

• Progress to senior leadership roles such as National Category Manager or Director of Sales.
• Participate in our Leadership Development Program, which includes mentorship, executive coaching, and rotational assignments.
• Access a wealth of learning resources—online courses, industry conferences, and internal knowledge hubs—to stay ahead of market trends.
• Contribute to strategic initiatives that shape the future of distribution and retail.

Work Environment & Company Culture

brighthush values a collaborative, inclusive, and high‑performance culture. Our remote‑first approach empowers you to work from anywhere while staying connected through:

• Regular virtual town halls and cross‑team syncs.
• Digital collaboration tools that keep the team aligned.
• Flexible work arrangements that support work‑life balance.
• A culture of recognition—both formal and informal—celebrating wins and milestones.

Compensation & Benefits

We offer a competitive total rewards package designed to attract, motivate, and retain top talent.

• Base Salary: $104,200 – $130,200 (commensurate with experience and market).
• Performance Bonus: Eligible for a bonus based on individual and company performance.
• Health & Wellness: Comprehensive medical, dental, vision, and prescription coverage for employees and eligible dependents.
• Financial Security: 401(k) plan with company match, life insurance, and disability coverage.
• Well‑Being Programs: Employee Assistance Program, mental health resources, and wellness challenges.
• Paid Time Off: Generous PTO, holidays, and flexible leave policies.
• Professional Development: Reimbursement for certifications, conferences, and continuing education.

How to Apply

If you are ready to lead, innovate, and drive category success at brighthush, we encourage you to apply today. Join a team that values your expertise, rewards your ambition, and offers a platform for meaningful impact.