Senior Customer Solution Architect – Semiconductor, Data Center & Electronics Sales Acceleration – Championing Digital Innovation & Automation at brighthush

About brighthush

brighthush is a global leader in digital transformation, empowering enterprises to thrive in an era where data, automation, and connectivity converge. Our portfolio blends industry‑specific expertise with cutting‑edge technology, enabling customers to unlock new revenue streams, streamline operations, and build resilient, future‑ready businesses. At brighthush, we believe that progress is accelerated when the real and digital worlds connect seamlessly, allowing people to live, work, and move more efficiently today and for generations to come.

We put people first. Our diverse, remote‑first culture nurtures collaboration, continuous learning, and innovation. Every team member is encouraged to challenge the status quo, share knowledge, and grow in new and exciting ways. The possibilities are limitless, and we’re excited to see where your journey with us will take you.

Position Overview

As a Senior Customer Solution Architect in our Sales Acceleration organization, you will be the linchpin that drives the adoption of the brighthush Digital Industries portfolio across the Semiconductor, Data Center, and Electronics verticals. You will translate complex customer challenges into innovative, cost‑effective solutions that accelerate the sales cycle and maximize revenue. This is a remote, full‑time role open to candidates across the continental United States.

You will partner closely with account managers, product specialists, and engineering teams to deliver measurable outcomes that support customer success while advancing brighthush’s strategic objectives.

Key Responsibilities

• Opportunity Advancement – Lead discovery and solution scoping sessions, aligning stakeholders around business outcomes. Define technical and commercial requirements, shape solutions, and translate complex challenges into actionable, scalable automation and digitalization strategies.
• Trusted Advisory – Serve as the primary technical and strategic advisor to customers and sales teams. Guide them through the adoption of brighthush’s advanced Digital Industries technologies, ensuring solutions deliver tangible value and measurable ROI.
• Driving Sales Engagement – Apply and champion the brighthush Sales Engagement Model. Engage the right resources across active opportunities to accelerate deal progression and achieve sales acceleration objectives.
• Strategic Implementation – Execute sales acceleration strategies, policies, and guidelines, ensuring alignment with the overall Sales Acceleration organization’s goals.
• Industry & Customer Expertise – Monitor emerging trends and evolving customer priorities within the Semiconductor, Data Center, and Electronics sectors. Proactively shape solution strategies and identify opportunities to apply the brighthush Digital Industries Automation portfolio to customer challenges.
• Cross‑Functional Collaboration – Foster strong collaboration with Sales, Marketing & Communication, Product Management, and other internal stakeholders to ensure seamless value delivery and maximize market opportunities.
• Thought Leadership – Represent brighthush at industry events, webinars, and customer workshops. Develop and deliver compelling presentations that showcase the value of our solutions and reinforce our position as a trusted advisor.
• Continuous Improvement – Capture lessons learned, refine solution templates, and contribute to the evolution of our sales enablement tools and playbooks.

Essential Qualifications

• Bachelor’s degree in Engineering, Computer Science, or a related technical field.
• 8+ years of proven experience in a technical sales, solution consulting, application engineering, or similar individual contributor role within industrial automation or digitalization.
• Strong communication, presentation, and negotiation skills with a customer‑centric approach.
• Deep understanding of the brighthush Industrial Automation and Digitalization Portfolio, with a track record of applying these technologies to solve complex customer problems.
• Knowledge of key market drivers, trends, and evolving customer needs, particularly in the context of digital transformation.
• Experience operating within structured sales processes and diverse project collaboration models.
• Excellent verbal, written, and time‑management skills.
• Willingness and ability to travel up to 50%.
• Legal authorization to work in the United States permanently, without company sponsorship now or in the future.

Preferred Qualifications

• 10+ years of proven experience in a technical sales, solution consulting, application engineering, or similar role within industrial automation or digitalization.
• Direct experience working with end customers in the Semiconductor, Data Center, and Electronics industries.
• Technical expertise within the brighthush Industrial Automation and Digitalization Portfolio.
• Prior experience developing and deploying customer‑facing solutions across multiple channels to market.
• Strategic agility – ability to foresee future trends in focus markets, contribute to breakthrough strategies, and influence outcomes without direct authority.
• Business acumen – deep understanding of business operations and market dynamics, with knowledge of current and future practices impacting the industrial business landscape.
• High degree of professional ownership – demonstrate strong personal accountability and take initiative to drive projects to completion, even in large, complex working groups.
• Organizational agility – know how to get things done through formal and informal networks, work effectively in a matrix structure, and rally the team behind the right opportunities and initiatives.
• Exceptional customer focus – dedication to understanding and meeting customer needs, leveraging insights to drive continuous improvement in products, solutions, and services.
• Proven ability to work autonomously and thrive in a remote, virtual work environment.

Skills & Competencies

• Expertise in industrial automation protocols (e.g., OPC UA, MQTT, Modbus) and digital twin technologies.
• Proficiency in data analytics platforms, cloud services (AWS, Azure, GCP), and edge computing solutions.
• Strong problem‑solving mindset with the ability to deconstruct complex technical challenges into actionable solutions.
• Excellent stakeholder management skills, capable of navigating cross‑functional teams and executive‑level conversations.
• Fluency in English; additional languages are a plus.
• Ability to create and deliver high‑impact presentations, demos, and proof‑of‑concepts.
• Experience with sales enablement tools (e.g., Salesforce, HubSpot) and solution architecture frameworks.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the industries you serve. As a senior architect, you will:

• Shape the future of our solutions, influencing product strategy and roadmap.
• Mentor junior team members, fostering a culture of knowledge sharing and professional development.
• Lead cross‑functional initiatives that span product, engineering, and marketing.
• Participate in global innovation labs, hackathons, and industry think‑tank sessions.
• Earn industry certifications and attend conferences that keep you at the cutting edge of automation and digitalization.

Work Environment & Culture

brighthush thrives on a culture of collaboration, curiosity, and continuous improvement. Our remote‑first model empowers you to work from anywhere while staying connected through:

• Weekly virtual town halls and team stand‑ups.
• Dedicated Slack channels for knowledge sharing and informal networking.
• Annual virtual retreats that bring the entire organization together for strategy, learning, and celebration.
• Flexible work hours that respect personal commitments and promote a healthy work‑life balance.

Compensation & Benefits

We offer a competitive total rewards package designed to attract and retain top talent:

• Base Salary – $91,463 – $188,006 annually, commensurate with experience and location.
• Target Incentive – 30% of base salary, tied to individual and company performance.
• Health & Wellness – Comprehensive medical, dental, and vision plans, including telehealth services.
• Financial Security – 401(k) with company match, stock‑option program, and annual bonus opportunities.
• Paid Time Off – Generous vacation, sick leave, and paid parental leave.
• Professional Development – Reimbursement for certifications, courses, and conference attendance.
• Wellness Programs – Gym membership discounts, mental health resources, and wellness stipends.
• Remote Work Stipend – Home office setup allowance and monthly connectivity support.

Why brighthush?

brighthush is more than a technology company – it’s a community of forward‑thinkers who are passionate about solving real‑world challenges. We’re committed to sustainability, diversity, and inclusion, and we believe that every employee has the potential to make a difference. If you’re ready to take your career to the next level, join us and help shape the future of industrial automation and digitalization.

How to Apply

Ready to bring your expertise to brighthush? Click the link below to submit your application and join a team that’s redefining the future of technology.

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Equal Opportunity Employer

brighthush is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, or any other characteristic protected by law.

Legal & Compliance

brighthush follows all applicable pay transparency laws and provides reasonable accommodations for applicants with disabilities. If you require assistance during the application process, please contact our HR team for support.

Application Deadline

This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

Contact

For any questions about the role or the application process, please reach out to our HR team at [email protected] or call 1‑866‑743‑6367.

Join brighthush – Create a Better Tomorrow

We’re excited to meet talented professionals who are ready to make a lasting impact. If you’re passionate about technology, customer success, and driving business transformation, we encourage you to apply today and help us shape the future of the semiconductor, data center, and electronics industries.