Senior Customer Technology Advisor – Identity, Privileged Access Management & Zero Trust Strategy & Consulting at brighthush

About brighthush

brighthush is a global leader in technology services, dedicated to designing, building, and operating mission‑critical systems that power the world’s most influential businesses. With a relentless focus on innovation, security, and customer success, brighthush empowers organizations to transform their digital landscapes while safeguarding their most valuable assets. Our culture blends deep technical expertise with a collaborative, client‑centric mindset, creating an environment where every team member can thrive, learn, and make a lasting impact.

Role Overview

As a Senior Customer Technology Advisor – Identity, Privileged Access Management & Zero Trust, you will be the trusted partner for our executive clients, guiding them through complex security challenges and helping them adopt cutting‑edge identity and access solutions. You will blend strategic advisory, technical expertise, and business development to deliver measurable value, build long‑term relationships, and drive the adoption of brighthush’s identity and security portfolio.

Why This Role Matters

Identity and access security is the cornerstone of modern cyber resilience. With the rise of cloud, remote work, and sophisticated threat actors, organizations need a robust Zero Trust framework that protects data, applications, and users across all environments. In this role, you will shape the future of security for our clients, ensuring they can confidently innovate while maintaining compliance and resilience.

Key Responsibilities

• Executive Relationship Building: Cultivate and maintain trust with C‑suite executives, board members, and key stakeholders across multiple industries.
• Strategic Advisory: Conduct comprehensive security assessments, identify gaps, and recommend tailored identity, PAM, and Zero Trust solutions that align with business objectives.
• Solution Design & Architecture: Translate business requirements into technical designs, leveraging brighthush’s portfolio of Microsoft Entra ID, CyberArk, SailPoint, Okta, and Ping Identity.
• Pre‑Sales & Business Development: Lead discovery workshops, deliver compelling presentations, and craft proposals that articulate ROI and strategic value.
• Thought Leadership: Represent brighthush at industry events, webinars, and white‑paper initiatives, positioning the company as a trusted authority in identity security.
• Cross‑Functional Collaboration: Partner with sales, delivery, and product teams to ensure seamless hand‑off from advisory to implementation.
• Market Intelligence: Stay abreast of emerging threats, regulatory changes, and technology trends to proactively advise clients and refine brighthush’s offerings.
• Mentorship & Knowledge Sharing: Coach junior advisors, share best practices, and contribute to internal knowledge bases.

Essential Qualifications

• 10+ years of progressive experience in cybersecurity, IAM, PAM, Zero Trust, or security architecture.
• Proven track record in consultative advisory, pre‑sales, or business development roles.
• Deep technical expertise in identity platforms: Microsoft Entra ID, CyberArk, SailPoint, Okta, Ping Identity.
• Strong executive communication skills – able to translate complex technical concepts into business‑friendly language.
• Demonstrated ability to build and sustain relationships with C‑level executives.
• Experience designing and implementing Zero Trust architectures in large, multi‑tenant environments.
• Excellent stakeholder management and negotiation skills.
• Strong analytical and problem‑solving abilities, with a data‑driven approach to decision making.
• Relevant certifications (e.g., CISSP, CISM, Microsoft Certified: Identity and Access Administrator Associate, CyberArk Certified Professional) are highly desirable.

Preferred Qualifications

• Experience in regulated industries such as finance, healthcare, or government.
• Background in cloud security (Azure, AWS, GCP) and multi‑cloud identity management.
• Knowledge of compliance frameworks (GDPR, CCPA, HIPAA, PCI‑DSS, NIST, ISO 27001).
• Previous experience in a consulting or professional services environment.
• Fluency in additional languages beyond English.

Skills & Competencies

• Strategic Thinking: Ability to see the big picture and align security initiatives with business goals.
• Technical Proficiency: Hands‑on experience with identity and access solutions, privileged access management, and Zero Trust principles.
• Communication: Exceptional verbal and written communication skills, with the ability to influence at all levels.
• Project Management: Skilled at managing multiple engagements simultaneously, ensuring timely delivery and stakeholder satisfaction.
• Collaboration: Comfortable working cross‑functionally with sales, delivery, product, and marketing teams.
• Continuous Learning: Passion for staying current with emerging threats, technologies, and industry best practices.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is as dynamic as the technology landscape. We offer:

• Structured learning paths with access to industry‑leading training programs, certifications, and conferences.
• Mentorship from senior leaders and subject‑matter experts.
• Opportunities to lead high‑impact projects, shape product roadmaps, and influence industry standards.
• Clear promotion tracks from Advisor to Senior Advisor, Principal Advisor, and beyond.
• Cross‑functional rotations to broaden your skill set and expand your professional network.

Work Environment & Culture at brighthush

We believe that a vibrant, inclusive culture fuels innovation. At brighthush, you’ll experience:

• A remote‑first model that supports flexible work arrangements across Canada.
• Collaborative teams that celebrate diversity, equity, and inclusion.
• Regular virtual town halls, hackathons, and knowledge‑sharing sessions.
• A focus on work‑life balance, with generous vacation policies and wellness programs.
• A commitment to sustainability and responsible technology practices.

Compensation & Benefits

While specific figures vary by experience and location, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with market rates for senior cybersecurity advisory roles.
• Performance‑based bonuses tied to client success and business development metrics.
• Equity or profit‑sharing options for eligible employees.
• Comprehensive health, dental, and vision coverage.
• Retirement savings plan with company match.
• Unlimited paid time off and flexible scheduling.
• Professional development stipend and reimbursement for certifications.
• Employee assistance program and mental health resources.

How to Apply

If you are passionate about shaping the future of identity security, building lasting executive relationships, and driving transformative change, we want to hear from you. Join brighthush and become part of a team that is redefining the boundaries of technology services.