Senior Customer Value Creation Partner – Northeast Region – Healthcare Revenue Cycle Management
About brighthush
brighthush is a trailblazing technology partner that transforms the way health systems manage revenue. With a cloud‑native platform that spans the front, middle, and back of the revenue cycle, we empower hospitals, health systems, and physician groups to capture value, reduce denials, and accelerate cash flow. Recognized by industry analysts and ranked in the top tier of revenue cycle solutions, brighthush is more than a vendor – we are a strategic partner that helps providers navigate the complexities of modern healthcare finance.
Why Join brighthush?
At brighthush, innovation meets purpose. Our culture is built on customer‑centricity, agility, reliability, and engagement, and we are proud to be named a Best Place to Work by multiple independent surveys. We invest heavily in our people, offering continuous learning, mentorship, and a clear career ladder that rewards high performance. If you thrive in a fast‑moving, high‑growth environment and want to make a tangible impact on the health of communities, brighthush is the place for you.
Key Responsibilities
- Own and grow revenue within a defined portfolio of large health system accounts in the Northeast region.
- Develop and execute detailed territory and account plans that align with client goals, focusing on cross‑sell and upsell opportunities across the revenue cycle stack.
- Lead consultative discovery sessions to uncover each prospect’s unique challenges and align brighthush solutions accordingly.
- Maintain C‑suite and VP‑level relationships across finance, operations, and clinical departments.
- Conduct proactive quarterly business reviews and strategic planning sessions to ensure client success and identify new value opportunities.
- Collaborate with Customer Success, Solution Strategy, and Product teams to craft tailored solution recommendations and account strategies.
- Maintain an active, healthy sales pipeline and provide accurate forecasting in Salesforce.
- Deliver compelling presentations and proposals that emphasize ROI, value realization, and strategic alignment.
- Represent brighthush at industry events, association meetings, and conferences to deepen client relationships and generate new opportunities.
Essential Qualifications
- 5+ years of healthcare revenue cycle management (RCM) technology sales experience with a proven record of exceeding annual booking quota attainment.
- Demonstrated success selling to large health systems and navigating complex, multi‑stakeholder sales cycles.
- Ability to think strategically while executing tactically to grow revenue within assigned accounts.
- Experience closing six‑ and seven‑figure technology deals in the healthcare revenue cycle space.
- Excellent planning, relationship management, negotiation, and presentation skills.
- Proven ability to lead customer sales meetings and ROI discussions with hospital leadership.
- High accountability, entrepreneurial spirit, and a passion for driving results.
- Proficiency with CRM and modern sales tools (Salesforce, Gong, Seismic).
- Willingness to travel up to 50% or more as needed.
- Preferred location: Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, or Vermont.
- Preferred experience working in the New York market.
Preferred Qualifications
- Bachelor’s degree (MBA a plus).
- Knowledge of major EHR ecosystems (Epic, Meditech, Cerner).
- Membership or certification with industry associations (HFMA, NAHAM).
- Proficiency with Salesforce, Gong, and Seismic.
Skills & Competencies
- Strategic account management and territory planning.
- Consultative selling and solution‑based storytelling.
- Data‑driven decision making and ROI analysis.
- Stakeholder engagement across C‑suite, finance, operations, and clinical leaders.
- Strong negotiation and closing skills for high‑value deals.
- Adaptability to evolving market dynamics and technology trends.
- Team collaboration with cross‑functional partners.
Career Growth & Learning Opportunities
At brighthush, your career trajectory is designed to accelerate. We provide a structured career ladder that includes:
- Mentorship from senior leaders who have built successful careers in healthcare technology.
- Access to a comprehensive learning portal covering product knowledge, sales methodology, and industry trends.
- Regular performance reviews that align your goals with company objectives.
- Opportunities to transition into senior leadership roles such as Account Executive, Director of Sales, or Vice President of Sales.
- Cross‑functional projects that broaden your skill set and expose you to new business areas.
Work Environment & Culture
brighthush fosters a culture of transparency, collaboration, and continuous improvement. Our remote‑first model gives you the flexibility to work from anywhere while staying connected through weekly virtual huddles, quarterly town halls, and an internal social platform. We celebrate wins through peer recognition programs, quarterly awards, and spontaneous team celebrations. Diversity, equity, and inclusion are woven into every aspect of our organization, and we actively recruit talent from underrepresented groups to enrich our perspectives.
Compensation & Benefits
While specific figures vary by role and experience, brighthush offers a competitive base salary, uncapped variable compensation tied to performance, and a comprehensive benefits package that includes:
- Health, dental, and vision insurance with generous coverage options.
- 401(k) plan with company match.
- Paid time off, including vacation, sick leave, and holidays.
- Professional development stipend and tuition reimbursement.
- Wellness programs, mental health resources, and employee assistance programs.
- Flexible work arrangements and remote work stipend.
How to Apply
If you are a strategic, customer‑centric sales professional ready to drive revenue growth and help health systems thrive, we want to hear from you. Join brighthush and become part of a team that is redefining the future of healthcare finance.