Senior Director of Customer Base Growth – SaaS & Cloud Sales Leadership at brighthush

About brighthush

brighthush is a trailblazing leader in the cloud‑based human capital management space, empowering organizations worldwide to streamline workforce processes, enhance employee experience, and unlock data‑driven insights. With a culture rooted in innovation, collaboration, and a relentless focus on customer success, brighthush has rapidly expanded its footprint across North America, Europe, and Asia. Our mission is simple: to help businesses thrive by delivering a unified, intuitive platform that transforms how they manage talent, workforce, and operations.

As we continue to scale, we’re looking for a visionary sales leader who can drive growth, inspire high‑performing teams, and deepen relationships with our most valuable customers. If you thrive in a fast‑paced, data‑centric environment and are passionate about SaaS, cloud, and customer‑centric strategies, we want you on our team.

Key Responsibilities

• Strategic Leadership: Own the end‑to‑end sales strategy for our customer base, setting ambitious revenue targets and defining the roadmap to achieve them.
• Team Management & Development: Lead, mentor, and grow a dynamic sales team of 5–60 professionals across the United States, fostering a culture of accountability, continuous improvement, and high performance.
• Revenue Growth & Forecasting: Drive consistent, scalable revenue growth by identifying upsell, cross‑sell, and renewal opportunities within existing accounts, while expanding into new market segments.
• Customer Advocacy: Serve as the voice of the customer within brighthush, translating client feedback into product enhancements and service improvements.
• Process & Tool Optimization: Champion the adoption of best‑practice sales processes, methodologies, and tools (e.g., Salesforce, HubSpot, Gong) to increase efficiency and data integrity.
• Collaboration & Alignment: Partner closely with Marketing, Product, Customer Success, and Finance to align go‑to‑market initiatives and ensure seamless handoffs across the customer journey.
• Performance Analytics: Leverage data to monitor key metrics (quota attainment, win rates, pipeline velocity), identify gaps, and implement corrective actions.
• Leadership Representation: Represent brighthush at industry events, conferences, and client meetings, positioning the brand as a thought leader in cloud HCM solutions.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 5–10 years of progressive sales experience in a supervisory or managerial capacity, with a proven track record of exceeding revenue targets in SaaS or cloud‑based environments.
• Demonstrated success in building, scaling, and leading high‑performing sales teams (5–60 members).
• Strong communication, negotiation, and relationship‑building skills, with the ability to influence stakeholders at all levels.
• Proficiency in Salesforce (SFDC) and other CRM platforms; experience with sales analytics tools is a plus.
• Strategic thinker with a data‑driven mindset, capable of turning insights into actionable plans.
• Self‑motivated, resilient, and comfortable working in a remote, distributed team environment.

Preferred Qualifications

• Experience in the human capital management or broader HR tech industry.
• Track record of leading sales teams through rapid growth phases and market expansions.
• Advanced knowledge of sales enablement platforms (e.g., SalesLoft, Outreach, LinkedIn Sales Navigator).
• Experience with executive‑level client engagements and complex, multi‑year contracts.
• Fluency in additional languages (Spanish, French, Mandarin) is a plus.

Key Skills & Competencies

• Strategic Planning & Execution
• Team Leadership & Coaching
• Revenue Forecasting & Pipeline Management
• Customer Relationship Management
• Data Analysis & Performance Metrics
• Cross‑Functional Collaboration
• Problem‑Solving & Decision Making
• Adaptability & Change Management
• Excellent Written & Verbal Communication

Career Growth & Learning Opportunities

At brighthush, we believe in investing in our people. As Senior Director of Customer Base Growth, you’ll have access to:

• Executive mentorship programs with senior leaders across the organization.
• Leadership development workshops, including strategic management, negotiation, and advanced sales techniques.
• Cross‑functional projects that expose you to product, engineering, and marketing teams, broadening your skill set.
• Annual leadership conferences and industry summits to network with peers and stay ahead of market trends.
• Clear career pathways to VP of Sales, Chief Revenue Officer, or other senior executive roles.

Work Environment & Culture at brighthush

Our remote‑first culture empowers you to work from anywhere in the United States while staying connected through:

• Weekly virtual town halls and team stand‑ups.
• Real‑time collaboration tools (Slack, Microsoft Teams, Zoom).
• Regular virtual coffee chats and informal “watercooler” sessions.
• Inclusive, diverse, and supportive community that celebrates individual contributions.
• Commitment to work‑life balance, with flexible hours and a results‑oriented approach.

Compensation, Perks, and Benefits

• Competitive Salary: USD 161,000 – 251,600 per year, commensurate with experience and performance.
• Performance Bonuses: Targeted annual bonuses tied to revenue and team goals.
• Equity & Stock Options: Participation in brighthush’s equity program to share in company success.
• Health & Wellness: Comprehensive medical, dental, and vision plans, including telehealth services.
• Retirement Plans: 401(k) with company matching.
• Paid Time Off: Generous PTO, sick leave, and paid parental leave.
• Professional Development: Reimbursement for certifications, courses, and conferences.
• Technology Stipend: Home office setup allowance and equipment upgrades.
• Employee Assistance Program: 24/7 counseling and mental health resources.

Why Join brighthush?

When you join brighthush, you’re not just taking a job—you’re stepping into a role that shapes the future of cloud‑based human capital management. You’ll:

• Lead a high‑impact team that directly influences revenue and customer satisfaction.
• Drive innovation in a company that values data, agility, and customer success.
• Collaborate with industry experts and thought leaders.
• Enjoy a flexible, remote work environment that respects your personal and professional life.
• Benefit from a comprehensive rewards package that recognizes your contributions.

Ready to Make an Impact?

If you’re a seasoned sales leader with a passion for SaaS, cloud, and customer‑centric growth, we want to hear from you. Bring your expertise, your vision, and your drive to brighthush, and help us continue to redefine the future of human capital management.

Apply today and become a pivotal part of brighthush’s journey to empower organizations worldwide.