Senior Director of Customer Value Engineering & Strategic Solution Leadership – Driving ROI, Innovation, and Enterprise Success at brighthush

About brighthush

brighthush is a global pioneer in Strategic Portfolio Management, empowering organizations of every size to translate strategic intent into tangible business outcomes. With a mission to close the gap between vision and execution, brighthush delivers a unified platform that aligns initiatives, investments, and resources into a continuous, data‑driven model. Our next‑generation AI, brighthush Anvi, provides expert guidance, intelligent recommendations, and actionable insights that turn complex data into decisive action from strategy through execution. Recognized as a Leader in the Gartner Magic Quadrant for Strategic Portfolio Management for five consecutive years, brighthush serves more than 3,000 customers worldwide, including 45% of the Fortune 100, and supports over 3 million users across the globe.

At brighthush, we believe that people are the engine of innovation. Our 1,500+ employees collaborate remotely and in offices across Austin, Vancouver, Hod HaSharon, Bangalore, Sydney, and Stockholm. We have cultivated a world‑class, connected culture rooted in shared values that empowers teams to thrive from anywhere. When you join brighthush, you’re not just taking a job—you’re becoming part of a movement that transforms how the world works.

Position Overview

The Senior Director of Customer Value Engineering & Strategic Solution Leadership will spearhead the Customer Value Engineering (CVE) function across the United States, driving a high‑performing team that delivers measurable ROI for our clients. This role blends strategic leadership, technical coaching, and customer‑centric execution to ensure that every engagement delivers clear value, measurable outcomes, and sustainable adoption. You will partner with Sales, Marketing, Professional Services, and Customer Success to embed value‑based selling into every stage of the customer journey.

Key Responsibilities

• Lead & Develop a High‑Performing CVE Team: Recruit, coach, and retain top talent; set clear performance expectations; conduct regular reviews; foster a culture of continuous learning and collaboration.
• Shape U.S. CVE Strategy: Define standards, metrics, and best practices; translate global strategy into actionable U.S. initiatives; advocate for customer‑centric value engineering across the organization.
• Resource & Opportunity Management: Own U.S. coverage, prioritization, and capacity planning; align resources to high‑value opportunities based on complexity, risk, and strategic fit.
• Customer Engagement & Value Delivery: Coach CVEs to transform customer priorities into problem statements, value hypotheses, measurable outcomes, and evidence plans; lead workshops, demos, and proof‑of‑value sessions.
• Technical & Value Coaching: Provide deep technical insight across brighthush’s portfolio; model discovery, validation, and demonstration activities for complex engagements.
• Cross‑Functional Collaboration: Partner with Sales, Marketing, Professional Services, and Customer Success to ensure seamless handoffs and ongoing value realization.
• Performance Measurement & Continuous Improvement: Establish cadence for performance reviews, sales‑play impact, and customer outcomes; use data to coach teams and refine processes.
• Thought Leadership & Advocacy: Represent brighthush at industry events, conferences, and customer forums; contribute to thought leadership content and community engagement.
• Travel & Representation: Travel 25% of the time to meet customers, attend field events, and participate in global leadership meetings.

Essential Qualifications

• 10+ years of experience in Customer Value Engineering, Value Engineering, Solution Consulting, presales, technical consulting, enterprise SaaS, or management consulting.
• Proven track record leading, coaching, and developing high‑performing customer‑facing technical teams.
• Strong technical foundation to assess solution fit across a broad product portfolio; ability to coach technical validation and customer‑centered demonstrations.
• Deep understanding of work and resource management, portfolio planning, enterprise agile, value stream management, or related transformation domains.
• Demonstrated success guiding complex enterprise opportunities through discovery, technical validation, executive engagement, and investment decisions.
• Experience defining and using performance metrics to improve individual and team effectiveness, evaluate sales plays, and guide coverage and resource allocation.
• Excellent commercial judgment, executive communication, and cross‑functional influence; adept at making sound decisions with incomplete information.

Preferred Qualifications

• Experience with AI‑driven portfolio management solutions or similar advanced analytics platforms.
• Background in enterprise transformation consulting or a related domain.
• Proficiency in data‑driven decision making and advanced analytics tools.
• Track record of building and scaling high‑performing teams in a global, distributed environment.

Core Skills & Competencies

• Strategic Thinking & Visionary Leadership
• Customer‑Centric Value Proposition Development
• Technical Coaching & Solution Architecture
• Data‑Driven Decision Making & Metrics Ownership
• Executive Presence & Influencing Skills
• Change Management & Continuous Improvement
• Collaboration Across Sales, Marketing, Services, and Success
• Adaptability & Resilience in a Fast‑Paced Environment

Career Growth & Learning Opportunities

At brighthush, your career trajectory is designed to be dynamic and rewarding. As Senior Director, you will:

• Lead cross‑functional initiatives that shape the future of portfolio management.
• Mentor and develop the next generation of customer‑value leaders.
• Participate in executive‑level strategy sessions and influence product roadmap decisions.
• Access a robust learning ecosystem, including leadership development programs, technical certifications, and industry conferences.
• Benefit from a culture that encourages experimentation, innovation, and continuous improvement.

Work Environment & Culture Highlights

brighthush fosters an inclusive, collaborative, and flexible work environment. Highlights include:

• Remote‑first culture with optional hybrid office days in select locations.
• Unplugged Days: 4 company‑wide paid days off per year to recharge.
• Generous PTO and region‑specific competitive benefit plans covering medical, retirement, parental leave, and wellness.
• Paid time to volunteer through brighthush’s Force for Good Week.
• Employee Referral Bonus Program and weekly office lunches for hybrid team members.
• Flexible work hours and a supportive remote work infrastructure.

Compensation & Benefits

While specific figures vary by location and role, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based bonus structure aligned with individual, team, and company goals.
• Equity or stock‑option opportunities to share in the company’s long‑term success.
• Comprehensive health, dental, vision, and life insurance plans.
• 401(k) or equivalent retirement savings plan with company match.
• Wellness stipend, mental health resources, and flexible spending accounts.
• Professional development budget and tuition reimbursement.

Why Join brighthush?

brighthush is at the forefront of transforming how organizations manage strategy, portfolio, and execution. By joining our team, you’ll:

• Lead a high‑impact function that directly drives customer ROI and business outcomes.
• Work with a world‑class platform and cutting‑edge AI that is redefining enterprise portfolio management.
• Collaborate with talented professionals across the globe who are passionate about innovation and customer success.
• Enjoy a culture that values work‑life balance, continuous learning, and community impact.
• Be part of a company that is recognized as a leader in Gartner’s Magic Quadrant and is rapidly expanding its global footprint.

Ready to Make an Impact?

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