Senior eCommerce & Customer Marketing Strategy Analyst – Retail Partnerships Lead – Driving Data‑Driven Growth & Innovation at brighthush

About brighthush and the Opportunity

brighthush is more than a brand; it’s a catalyst for the next wave of retail transformation. By fusing advanced analytics, AI‑powered personalization, and omnichannel execution, we empower retailers across the United States to deliver unforgettable shopping experiences. Our mission is simple yet ambitious: to turn every customer interaction into a measurable, scalable driver of brand equity and revenue. As we broaden our digital footprint, we are on the hunt for a visionary Senior eCommerce & Customer Marketing Strategy Analyst – Retail Partnerships Lead who will help us shape the future of retail marketing and elevate our partner ecosystem to new heights.

Why brighthush?

At brighthush, we believe that the most impactful marketing emerges when creativity meets data, and when people feel genuinely understood. Our culture is built on collaboration, transparency, and a shared passion for delivering exceptional customer experiences. Whether you’re a seasoned analyst or a rising star, you’ll find a place where your ideas are heard, your growth is supported, and your impact is measurable. We celebrate curiosity, reward innovation, and encourage every team member to own their success.

Key Responsibilities

In this role, you will be the linchpin that connects strategy, execution, and performance across brighthush’s eCommerce and customer marketing initiatives. Your day‑to‑day activities will include:

• Strategic Planning & Execution: Lead the planning and rollout of eCommerce and customer marketing programs, ensuring alignment with brand objectives and retail partner expectations.
• Campaign Coordination: Manage campaign briefs, timelines, deliverables, and communication flows with internal stakeholders and external partners.
• Cross‑Functional Collaboration: Partner with Customer Marketing, eCommerce, Sales, Brand, Retail Media, and agency teams to guarantee seamless campaign execution.
• Project Management: Maintain comprehensive campaign trackers, calendars, budgets, and planning tools that support day‑to‑day operations.
• Quality Assurance: Review promotional details, product information, and creative assets to ensure accuracy and readiness for launch.
• Performance Monitoring: Track campaign execution in real time, proactively identify issues, risks, and optimization opportunities.
• Reporting & Analysis: Produce campaign recap materials, performance dashboards, and business updates for senior stakeholders.
• Process Improvement: Identify and implement best practices to enhance team effectiveness and streamline workflows.
• Routine Support: Facilitate recurring customer and team routines, including business reviews, planning meetings, and cross‑functional updates.
• Data Stewardship: Curate and maintain clean, reliable data sets that feed into dashboards, predictive models, and reporting tools.
• Innovation Champion: Evaluate emerging technologies (e.g., AI recommendation engines, dynamic pricing tools) and recommend pilot projects that could elevate partner performance.

Essential Qualifications

To thrive in this role, you should bring the following:

• Strong organizational and project management skills, with the ability to juggle multiple priorities simultaneously.
• Excellent written, verbal, and presentation communication skills.
• Meticulous attention to detail and a commitment to accuracy across diverse data sources and deliverables.
• Proven ability to collaborate effectively across cross‑functional teams and external partners.
• Analytical mindset with the capacity to translate data into actionable insights and recommendations.
• Self‑starter who can work independently, prioritize tasks, and thrive in a fast‑paced environment.
• Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• Experience supporting marketing, eCommerce, customer marketing, retail media, or sales organizations is highly desirable.
• Familiarity with digital marketing, omnichannel marketing, or customer‑specific activation planning is a plus.
• Experience with data visualization tools such as Tableau, Power BI, or Looker.
• Knowledge of marketing automation platforms (e.g., HubSpot, Marketo) and CRM systems.

Preferred Qualifications

We value the following additional credentials:

• Bachelor’s degree in Business, Marketing, Analytics, Communications, or a related field.
• 1–3 years of experience in customer marketing, eCommerce, sales support, shopper marketing, project management, or a related field.
• Passion for digital commerce, retail media, and customer marketing strategy.
• Experience with A/B testing, conversion rate optimization, or performance marketing.
• Understanding of supply chain dynamics and inventory management within a retail context.

Skills & Competencies for Success

• Strategic Thinking – Ability to see the big picture while managing granular details.
• Data Literacy – Comfortable working with large datasets, generating insights, and presenting findings.
• Stakeholder Management – Skilled at building relationships and influencing across all levels.
• Adaptability – Quick to pivot in response to changing priorities or market dynamics.
• Creativity – Open to experimenting with new ideas and approaches to marketing challenges.
• Technology Savvy – Familiarity with marketing automation platforms, analytics tools, and CRM systems.
• Project Leadership – Proven track record of leading cross‑functional initiatives to successful completion.
• Communication Excellence – Ability to distill complex data into clear, actionable narratives for diverse audiences.

Career Growth & Learning Opportunities

At brighthush, we believe in nurturing talent and providing clear pathways for advancement. As a Senior Analyst, you will have the chance to:

• Progress into a Lead Analyst or Manager role within the eCommerce & Customer Marketing organization.
• Take on cross‑functional projects that span brand strategy, retail media, and digital commerce.
• Participate in leadership development programs, mentorship, and continuous learning initiatives.
• Attend industry conferences, workshops, and webinars to stay ahead of emerging trends.
• Contribute to the development of best‑practice frameworks that shape the future of retail marketing at brighthush.
• Lead pilot projects that integrate cutting‑edge technologies such as AI‑driven personalization engines or dynamic pricing models.
• Collaborate with global partners to expand brighthush’s footprint into new markets.

Work Environment & Company Culture

brighthush fosters a culture of collaboration, transparency, and innovation. Our team values:

• Inclusive teamwork that celebrates diverse perspectives.
• Open communication channels that empower employees to share ideas.
• Agile work practices that enable rapid iteration and learning.
• Work‑life balance supported by flexible schedules and remote work options.
• A commitment to employee well‑being through health, wellness, and financial programs.
• Regular hackathons, design sprints, and cross‑departmental brainstorming sessions.
• Recognition programs that celebrate both individual and team achievements.

Compensation & Benefits

Base Salary: Competitive, commensurate with experience and market benchmarks. Bonus: Eligible for a performance‑based bonus aligned with company and individual goals. Benefits: Comprehensive package including medical, dental, vision, prescription coverage, and a 401(k) plan with company match. Well‑Being: Access to employee assistance programs, wellness resources, paid time off, flexible work arrangements, and ongoing training opportunities. Additional Perks: Employee discounts, recognition programs, opportunities to travel for industry events, and a vibrant office environment with free snacks, coffee, and collaboration spaces. Professional Development: Reimbursement for certifications, courses, and conferences that align with your role and career goals.

How to Apply

Ready to take the next step in your career and help shape the future of retail marketing at brighthush? Submit your resume and a cover letter highlighting your relevant experience and why you’re excited about this role. We look forward to learning how you can contribute to our mission of delivering superior execution and customer delight.