Senior Electrical & Mechatronics Field Service Technician – Global Smart Packaging Solutions Specialist (Germany & International)
Welcome to brighthush – Where Smart Packaging Meets Engineering Excellence
At brighthush, we are not just a technology provider; we are pioneers at the intersection of mechanical engineering, electrical systems, and digital intelligence. Our mission is to empower beverage and food manufacturers worldwide with high‑speed filling lines, precision labeling solutions, and fully integrated smart packaging platforms that deliver safety, compliance, and data‑rich insights. With a presence in more than 30 countries and a relentless focus on innovation, brighthush is the trusted partner for companies that demand performance, reliability, and continuous improvement.
Why Your Next Career Move Should Be With brighthush
We are a community of engineers, technicians, and innovators who thrive on solving complex, real‑world challenges. If you are passionate about electrical and mechatronic systems, enjoy traveling to client sites, and want to shape the next generation of smart packaging, brighthush offers a platform where your expertise can shine, grow, and make a tangible impact. Our culture encourages curiosity, collaboration, and a commitment to excellence, ensuring that every team member feels valued and empowered.
What We Offer You
- Competitive Base Salary with performance‑based bonuses that reward your contributions and align with your career goals.
- Comprehensive Benefits Package – health insurance, pension plan, and flexible work arrangements to support your well‑being.
- Generous Travel Allowance and a company‑provided vehicle for field assignments, making your on‑site work seamless.
- Dedicated Learning Portal featuring courses on control systems, automation, and emerging technologies to keep you at the cutting edge.
- Employee Referral Program and recognition awards that celebrate your achievements and foster a culture of appreciation.
- Modern, Collaborative Office Spaces equipped with state‑of‑the‑art tools and a vibrant social calendar to balance work and life.
Role Overview – Your Mission as a Field Service Technician
As a Senior Field Service Technician at brighthush, you will be the technical backbone of our global customer base. Your primary responsibility will be to ensure that our smart packaging machines and systems operate at peak performance, from initial commissioning through their entire operational life. You will travel extensively—approximately 80% of the time—to client sites in Germany and abroad, providing on‑site support, troubleshooting, and training.
Core Responsibilities
- Commissioning & Installation: Lead electrical start‑up of new machines and retrofit projects, ensuring all safety and performance standards are met.
- System Integration: Install and configure control cabinets, verify wiring diagrams, and integrate drives, sensors, and actuators.
- Support Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) both internally and at client locations.
- Diagnostics & Troubleshooting: Identify and resolve electrical faults in control systems, PLCs, and peripheral devices using advanced diagnostic tools.
- Perform preventive maintenance, corrective repairs, and performance optimizations to enhance machine stability and throughput.
- Document all service activities in detailed reports, ensuring traceability and compliance with quality standards.
- Train and mentor client operators and maintenance staff on safe operation, routine checks, and basic troubleshooting.
Essential Qualifications
- Completed vocational training as an electrician, electronics technician, or mechatronics engineer (or equivalent).
- Minimum of 3–5 years of experience in machine or plant engineering, preferably in the packaging or food processing sector.
- Proficient in control technology using brighthush Portal and brighthush Expert, and experienced with brighthush P8 for schematic design.
- Solid knowledge of drive systems, sensor technology, and actuator integration.
- Strong analytical skills, with a methodical and reliable approach to problem solving.
- Excellent German communication skills; basic English proficiency is required.
- Valid driver’s licence class B and willingness to travel up to 80% of the time.
Preferred Attributes
- Experience with industrial networking protocols (PROFINET, EtherNet/IP, Modbus).
- Familiarity with safety standards such as IEC 61508, ISO 13849, and local regulations.
- Previous exposure to remote diagnostics and predictive maintenance platforms.
- Proactive attitude toward continuous learning and process improvement.
Key Skills & Competencies
- Electrical & mechanical troubleshooting in high‑speed production environments.
- Expertise in PLC programming, HMI configuration, and SCADA integration.
- Strong documentation skills – ability to produce clear, concise service reports.
- Excellent interpersonal skills – ability to train and inspire client teams.
- Project management mindset – coordinating multiple installations and deadlines.
- Adaptability – thriving in dynamic, on‑site work environments.
Career Growth & Learning Opportunities
At brighthush, your career path is designed to evolve with your ambitions. As you master field service, you can:
- Lead complex retrofit projects that push the boundaries of automation.
- Collaborate with R&D engineers to influence product development and customer solutions.
- Advance your expertise through structured training programs, certifications, and on‑the‑job learning.
- Take on mentorship roles, guiding junior technicians and fostering a culture of knowledge sharing.
- Progress into senior technical, project management, or sales engineering roles within the organization.
Our Culture – Innovation, Teamwork, Integrity
brighthush is built on the pillars of innovation, teamwork, and integrity. We celebrate diversity, encourage open dialogue, and empower employees to bring their best ideas to the table. Our work environment blends the rigor of engineering with the flexibility of a modern workplace – remote options, flexible hours, and a strong emphasis on work‑life balance.
Team Spirit
- Regular cross‑functional workshops and hackathons.
- Annual company retreat and quarterly team‑building events.
- Transparent communication channels, from leadership town halls to informal coffee chats.
Compensation & Perks – A Holistic Approach
While specific figures are tailored to experience and location, our compensation package includes:
- Base salary competitive with industry standards.
- Performance bonuses tied to project success and customer satisfaction.
- Travel stipend and company vehicle for field assignments.
- Health and wellness benefits, including a company‑sponsored gym membership.
- Retirement plan with company matching contributions.
- Flexible working hours and the possibility of hybrid work arrangements.
Ready to Make an Impact?
If you are passionate about electrical and mechatronic systems, thrive in a dynamic field environment, and want to be part of a company that is shaping the future of smart packaging, we want to hear from you. Join brighthush and turn your technical expertise into real‑world solutions that help our customers deliver smarter, cleaner, and more efficient products.