Senior Engineering Manager – Customer Trust & Automation Lead – Driving AI‑Powered Compliance, Continuous Security, and Trust Engineering Excellence at brighthush

About brighthush

brighthush is not just a technology company; it is a movement that is redefining the very foundation of trust in the digital age. Since our founding in 2018, we have built a Trust Management Platform that turns the labyrinthine world of compliance—SOC 2, HIPAA, ISO 27001, PCI‑DSS, and countless other frameworks—into a single, intuitive, real‑time dashboard. Our platform delivers automated compliance checks, continuous security monitoring, and auditable evidence that lets organizations focus on growth while we safeguard their data.

Operating at the intersection of security, compliance, and artificial intelligence, brighthush fuses machine‑learning models, rule‑based engines, and human expertise to translate complex regulatory requirements into actionable insights. Our customers span Fortune 500 enterprises, fast‑growing SaaS startups, and regulated financial institutions worldwide, all of whom rely on brighthush to prove and maintain trust.

We believe trust is the new currency of the digital economy. Our mission is simple yet ambitious: make security effortless, transparent, and auditable for every customer, so they can innovate without fear.

Why brighthush is the Place to Accelerate Your Career

When you join brighthush, you become part of a high‑velocity, purpose‑driven team that blends cutting‑edge AI, automation, and human expertise to deliver a product that is both powerful and user‑friendly. We thrive on experimentation, rapid delivery, and a culture that rewards ownership. If you’re passionate about building secure, AI‑powered software and want to see the direct impact of your work on the world’s trust economy, brighthush is the place to grow, innovate, and lead.

Our remote‑first model gives you the flexibility to work from anywhere in North America, Europe, or Asia while collaborating with a distributed team that shares a common vision. We invest heavily in professional development, mentorship, and a culture of continuous learning, ensuring that every team member has the resources to reach their full potential.

Key Responsibilities

• Lead and Inspire Two Cross‑Functional Squads – Oversee two squads focused on the Trust Center and Questionnaire product, ensuring consistent, high‑quality delivery against a clear, data‑driven roadmap.
• Establish a Culture of Accountability – Implement weekly goal tracking, rigorous technical specification reviews, and proactive project visibility to keep teams aligned and focused.
• Partner with Product Management & Design – Shape roadmap priorities, make informed trade‑off decisions, and advocate for engineering excellence in every feature.
• Drive Technical Decision‑Making – Read and critique specs, participate in architecture discussions, and guide teams toward sound, scalable engineering choices without writing every line of code.
• Attract, Develop, and Retain Top Talent – Mentor senior individual contributors, foster an environment where engineers can thrive and innovate, and build a high‑performance culture.
• Collaborate Across the Organization – Work with Go‑to‑Market, AI Platform, and other cross‑functional partners to identify opportunities, remove blockers, and ship features that drive business value.
• Shape Engineering Culture – Contribute to brighthush’s engineering culture by shaping processes, norms, and practices that enable the organization to scale sustainably.
• Champion AI‑Driven Compliance – Lead initiatives that integrate advanced machine‑learning models into the compliance workflow, ensuring that AI enhances accuracy, speed, and auditability.
• Ensure Continuous Security Monitoring – Oversee the design and implementation of real‑time security monitoring pipelines that detect, alert, and remediate threats across the platform.
• Drive Customer‑Centric Innovation – Translate customer feedback into product enhancements, working closely with Customer Success and Support to prioritize high‑impact features.

What You’ll Do Every Day

As a Senior Engineering Manager at brighthush, you’ll balance strategic vision with tactical execution. You’ll own the delivery cadence of two squads, ensuring that each sprint delivers measurable progress toward our mission of continuous trust. You’ll coach engineers to become better problem‑solvers, help them navigate complex technical landscapes, and champion their professional growth. You’ll also act as the bridge between engineering and product, translating business goals into technical roadmaps that resonate with customers and stakeholders alike.

In addition, you’ll be the steward of our AI‑driven compliance engine, ensuring that new models are rigorously tested, validated, and deployed with minimal risk. You’ll collaborate with data scientists to refine feature sets, evaluate model performance, and embed explainability into the platform. Your leadership will help maintain a culture where experimentation is encouraged, but quality and security remain paramount.

Success Criteria

• Proven Leadership – Demonstrated ability to lead teams of 6–8+ engineers with a track record of high‑execution delivery.
• Disciplined Delivery Practices – Experience running tech spec reviews, weekly goal tracking, and strong timeline accountability.
• Product Engineering Focus – Strong background in building customer‑facing software rather than purely infrastructure or platform services.
• Technical Fluency – Comfortable in architecture discussions, able to read specs critically, and make informed trade‑off decisions.
• Strategic Partnership – Ability to collaborate with Product Management to shape long‑term product and technical strategy.
• Decisiveness – Ability to balance ambiguity, data, speed, and quality to deliver impactful solutions.
• AI Fluency – Actively use AI tools to amplify productivity, experiment with new workflows, and maintain a high quality bar for AI‑assisted work.
• Security Mindset – Deep understanding of compliance frameworks and continuous security monitoring best practices.

Essential Qualifications

• Minimum 2 years of full‑time engineering management experience leading teams of 6–8+ engineers.
• Track record of building and scaling high‑performance engineering squads.
• Experience managing and uplifting senior individual contributors.
• Hands‑on product engineering experience with a focus on customer‑facing features.
• Strong technical background and ability to engage in architecture and design discussions.
• Excellent communication skills, both written and verbal, with the ability to influence cross‑functional stakeholders.
• Passion for continuous learning and staying ahead of industry trends, especially in AI and security.

Preferred Qualifications

• Experience in the compliance, cybersecurity, or regulated finance industry.
• Background in building AI/ML pipelines or working closely with data science teams.
• Familiarity with cloud‑native architectures (AWS, GCP, Azure) and container orchestration (Kubernetes).
• Knowledge of DevOps practices, CI/CD pipelines, and automated testing frameworks.
• Experience with Agile and Scrum methodologies at scale.
• Prior exposure to remote‑first, distributed team management.
• Certifications in security (CISSP, CISM, or equivalent) or AI (TensorFlow, PyTorch).

Skills & Competencies

• Leadership & Team Building
• Strategic Planning & Roadmap Execution
• Technical Architecture & Design
• Product Management Collaboration
• Data‑Driven Decision Making
• Agile & Scrum Methodologies
• Mentorship & Coaching
• AI & Automation Integration
• Stakeholder Management
• Conflict Resolution & Negotiation
• Security & Compliance Expertise
• Continuous Improvement & Process Optimization

Career Growth & Learning Opportunities

At brighthush, your growth is a priority. We offer:

• Clear career ladders for engineering managers, with opportunities to move into senior leadership roles such as Director of Engineering or VP of Engineering.
• Regular technical and leadership workshops, both internal and external, to sharpen your skills.
• Access to industry conferences, hackathons, and AI research labs.
• Mentorship from senior leaders across the organization.
• Encouragement to pursue certifications in security, AI, and product management.
• Annual learning stipend to support courses, certifications, or conferences of your choice.
• Opportunities to lead cross‑functional initiatives that shape the product roadmap and company strategy.

Work Environment & Culture

brighthush is a remote‑first company with a distributed team across North America, Europe, and Asia. We value flexibility, trust, and results. Our culture is built on:

• Transparency – open communication channels, regular all‑hands meetings, and a shared knowledge base.
• Ownership – engineers and managers are empowered to make decisions and take responsibility for outcomes.
• Collaboration – cross‑functional teams work together to solve complex problems.
• Innovation – we encourage experimentation, especially with AI and automation, to continuously improve our product.
• Well‑being – we provide generous health, wellness, and parental leave benefits to support our people’s personal and professional lives.
• Community – virtual team‑building activities, lunch & learn sessions, and quarterly off‑site retreats.
• Diversity & Inclusion – a commitment to building a workforce that reflects the communities we serve.

Compensation & Benefits

While specific numbers vary by experience and location, brighthush offers a competitive total rewards package that includes:

• Industry‑competitive base salary.
• Equity grants that align your success with the company’s growth.
• Full medical, dental, and vision coverage for you and your dependents.
• Pension contribution and retirement plan options.
• 16 weeks of paid parental leave for all new parents.
• Health & wellness stipend to support fitness, mental health, and personal development.
• Remote workspace, internet, and cellphone stipend.
• Flexible work hours and location – work from anywhere in Canada.
• 21 days of vacation and 80 hours of sick leave per year.
• 11 company‑paid holidays.
• Virtual team‑building activities, lunch & learn sessions, and other company‑wide events.
• Annual performance bonus and quarterly incentive program.

How to Apply

Ready to lead the next wave of trust automation? Submit your application through our careers portal or click the link below to apply directly:

Apply to brighthush

Diversity & Inclusion

brighthush is committed to building a diverse workforce that reflects the communities we serve. We welcome applicants of all backgrounds, identities, and experiences. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal‑opportunity employer, we encourage and welcome people of all backgrounds to apply.

Referral Program

If you are being referred for this role, please reach out to the referrer to apply on your behalf. Referrals are a valued part of our hiring process and help us bring in top talent who share our values.

Join Us

As a Senior Engineering Manager at brighthush, you’ll have the chance to shape the future of trust automation, mentor a talented squad, and drive product innovation that matters. If you’re passionate about security, AI, and building high‑impact software, we want to hear from you. Apply today and help us build a world where trust is built into every digital interaction.