Senior Electrophysiology Customer Education Specialist – France – Rhythm Management Training Champion & Clinical Adoption Leader – Empowering Clinicians, Transforming Patient Care, Driving Innovation at brighthush

About brighthush

brighthush is a global leader in cardiovascular innovation, turning cutting‑edge research into life‑saving therapies that reach millions of patients worldwide. Our portfolio spans implantable rhythm‑management devices, advanced diagnostic platforms, and next‑generation ablation solutions. We empower clinicians to deliver safer, more effective care by providing the tools, knowledge, and support they need to stay at the forefront of cardiac science. At brighthush, curiosity, collaboration, and a relentless pursuit of excellence are not just values—they are the engine that drives every product, every partnership, and every patient outcome.

Why This Role Matters

As the Senior Electrophysiology Customer Education Specialist for France, you will be the linchpin between our state‑of‑the‑art rhythm‑management solutions and the clinicians who rely on them daily. Your expertise will guide physicians, nurses, and allied health professionals through a learning journey that transforms technology into tangible patient benefits. In France, where cardiovascular disease remains a leading cause of morbidity, your role will directly influence clinical outcomes, adoption rates, and ultimately, patient lives. This is a unique opportunity to blend clinical insight, instructional design, and strategic thinking to create learning experiences that match the impact of our devices.

Key Responsibilities

• Strategic Planning & Execution – Own the country‑wide EP education roadmap, aligning internal and external training initiatives with business objectives and local market needs. Translate corporate strategy into actionable, measurable learning plans that drive adoption and competency.
• Needs Assessment & Curriculum Design – Conduct comprehensive needs analyses for field staff and HCPs, translate findings into tailored learning paths, and update lesson plans to reflect evolving technology and regulatory requirements. Use data‑driven insights to prioritize content gaps and ensure relevance.
• Mentorship Leadership – Lead the mentorship program, providing structure, resources, and coaching to mentors and mentees, fostering a culture of continuous learning and professional development across the region.
• Program Evaluation & Continuous Improvement – Define success metrics, monitor learner progress, gather feedback, and collaborate with the global Education Hub (EHQ) to refine content and delivery methods. Champion a culture of evidence‑based improvement.
• Stakeholder Collaboration – Build strong relationships with key customers, internal teams, and local opinion leaders, serving as the EP education subject‑matter expert. Act as the voice of the learner in cross‑functional discussions.
• Digital Learning Development – Partner with the Learning Management System (LMS) team to integrate digital modules, e‑learning courses, and interactive tools into the curriculum. Drive the adoption of virtual reality, simulation, and mobile learning where appropriate.
• Budget & Resource Management – Manage the country education budget, ensuring cost‑effective use of resources while maintaining high program quality. Forecast spend, negotiate with vendors, and report ROI to senior leadership.
• Compliance & Brand Consistency – Ensure all training materials comply with regulatory standards and reflect brighthush’s brand guidelines. Maintain audit readiness and support external compliance reviews.

Essential Qualifications

• Minimum 5 years of experience in medical education, customer programs, or field support within a medical device or pharmaceutical environment.
• At least 3 years of hands‑on EP field support experience, including 3D mapping, pulsed field ablation (PFA), and single‑shot technologies.
• Strong background in training design and delivery, with a proven track record of developing engaging, learner‑centered programs.
• University degree (or equivalent) in a relevant field such as Biomedical Engineering, Medicine, or Life Sciences, with deep knowledge of Rhythm Management and EP.
• Fluent in English; proficiency in French is essential for local engagement.
• Willingness to travel up to 30% of the time across France to conduct in‑person training and stakeholder meetings.

Preferred Qualifications & Skills

• Experience creating digital learning content, e‑learning modules, and interactive simulations.
• Knowledge of learning management systems (LMS) and data analytics for tracking learner performance.
• Strong project management skills, with the ability to juggle multiple initiatives and meet deadlines.
• Excellent communication, presentation, and didactic skills, capable of translating complex technical information into clear, actionable learning.
• Proactive problem‑solving mindset, detail orientation, and adaptability in a fast‑changing environment.
• Demonstrated ability to influence and collaborate across cross‑functional teams, including marketing, sales, and regulatory affairs.

What You’ll Gain

• Career Growth – Opportunities to advance into senior education leadership roles, regional program management, or global strategy positions. Your impact will be recognized at the highest levels of the organization.
• Learning & Development – Access to brighthush’s internal learning platform, external certification programs, and mentorship from industry experts. Continuous professional development is embedded in our culture.
• Impactful Work – Directly influence how clinicians adopt life‑saving EP technologies, improving patient outcomes across the country. Your work will be measured by real‑world results.
• Collaborative Culture – Work within a diverse, high‑performing team that values innovation, inclusion, and open communication. Your ideas will shape the future of EP education.
• Global Exposure – Partner with the global Education Hub and other regional teams, gaining insights into worldwide best practices and expanding your professional network.

Work Environment & Culture

At brighthush, we foster a culture of continuous learning, curiosity, and mutual respect. Our teams are empowered to challenge the status quo, experiment with new ideas, and celebrate successes together. We value work‑life balance, offering flexible working arrangements and a supportive environment that encourages professional growth while respecting personal commitments. Diversity and inclusion are not buzzwords for us—they are the foundation of our innovation engine.

Compensation & Benefits

While specific figures vary by role and experience, brighthush offers a competitive salary package that includes:

• Base salary aligned with industry standards for senior education specialists.
• Performance‑based bonuses tied to program outcomes and business impact.
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage.
• Retirement savings plan with company matching.
• Paid time off, including vacation, sick leave, and public holidays.
• Professional development budget for conferences, certifications, and training courses.
• Employee assistance program and mental health resources.
• Access to cutting‑edge technology and tools to support your learning and teaching.

How to Apply

If you are a passionate, results‑driven professional ready to shape the future of EP education in France, we invite you to apply. Submit your résumé and a cover letter that highlights your experience in EP, instructional design, and stakeholder engagement. Tell us how you would elevate our rhythm‑management training and what you hope to achieve at brighthush.

Job Details

• Position: Senior Electrophysiology Customer Education Specialist – France (m/f/d)
• Location: France (remote or Paris office)
• Commitment: Full Time
• Industry: Medical Devices – Cardiovascular
• Languages: French (required), English (fluent)
• Travel: Approximately 30% within France
• Requisition ID: 631490

Join brighthush Today

At brighthush, we are more than a company – we are a community of innovators dedicated to improving lives. Your expertise in EP education will help us empower clinicians, enhance patient safety, and drive the adoption of breakthrough therapies. If you are ready to make a tangible difference and grow your career in a dynamic, supportive environment, we encourage you to submit your application now.