Senior Enterprise Customer Success Account Executive – Accelerating Global Cloud HCM Growth, Innovation, and Customer Advocacy at brighthush

About brighthush

brighthush is a trailblazer in the Human Capital Management (HCM) arena, delivering cloud‑based solutions that empower organizations to manage, develop, and retain their most valuable asset—people. With a presence that spans North America, Europe, the Middle East, Africa, and the Asia Pacific, brighthush’s award‑winning platform unifies workforce data, automates complex processes, and provides real‑time insights that drive productivity, compliance, and employee satisfaction. Our mission, encapsulated in the promise Makes Work Life Better™, is to transform the way businesses think about talent, culture, and performance.

Why brighthush is the Place to Grow Your Career

At brighthush, we believe that the future of work is collaborative, data‑driven, and human‑centric. Our culture is built on transparency, continuous learning, and a relentless focus on delivering value to our customers. Whether you’re a seasoned sales veteran or an emerging leader, you’ll find a supportive environment that rewards innovation, celebrates diversity, and encourages you to push the boundaries of what’s possible in workforce technology.

Role Overview

As a Senior Enterprise Customer Success Account Executive based in the United States, you will be at the forefront of our fastest‑growing sales segment. Your mandate is to partner with upper‑market organizations—those with 3,500 to 10,000 employees—to drive adoption of brighthush’s cloud HCM suite, nurture long‑term relationships, and uncover new revenue opportunities. This role is ideal for a strategic thinker who thrives in a high‑velocity, results‑oriented environment and is passionate about helping businesses transform their workforce.

Key Responsibilities

• Develop and execute comprehensive business plans that consistently exceed quarterly and annual sales quotas.
• Build and sustain trusted relationships with C‑suite executives, HR leaders, and key decision‑makers across assigned accounts.
• Leverage deep industry insight and a thorough understanding of brighthush capabilities to identify upsell, cross‑sell, and expansion opportunities.
• Lead end‑to‑end sales engagements, collaborating with solutions engineering, product, marketing, and customer success teams to deliver tailored, value‑based proposals.
• Utilize competitive intelligence to position brighthush HCM as the preferred solution in a crowded marketplace.
• Negotiate contracts and pricing structures that align with brighthush sales practices while delivering strong business outcomes.
• Maintain accurate, up‑to‑date data in the CRM system, ensuring visibility into pipeline activities, forecasting, and account health.
• Complete all required HCM certifications and product training to stay current on brighthush solutions and industry trends.
• Articulate the unique value proposition of brighthush HCM applications, differentiating them from competitors in a clear, compelling manner.

Essential Qualifications

• Minimum of 5 years of proven success in software or technology sales, with a strong B2B track record.
• Consistent ability to meet or exceed sales objectives in a high‑velocity, enterprise‑level environment.
• Demonstrated experience building a robust pipeline through self‑generated activities and corporate marketing programs.
• Proficiency in consultative, solution‑based, and value‑driven selling techniques.
• Full sales cycle management experience—from prospecting and qualifying to negotiation and closing.
• Strong communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
• Adaptability to change, self‑direction, and the ability to thrive in a fast‑paced, remote‑first culture.
• High energy, resilience, and a passion for closing deals in a technology or software sales environment.
• Comfort with digital selling tools, including social media, video, and automation platforms.

Preferred Qualifications

• Experience in the HCM or broader HR technology space.
• Knowledge of enterprise workforce management solutions and industry best practices.
• Familiarity with brighthush products and platform architecture.

Skills & Competencies

• Strategic account planning and territory management.
• Data‑driven decision making and analytical thinking.
• Collaboration across cross‑functional teams.
• Resilience under pressure and a results‑oriented mindset.
• Proficiency with CRM and sales enablement tools.
• Digital fluency – leveraging technology to enhance the sales experience.

Career Growth & Learning Opportunities

At brighthush, we invest heavily in our people. As a Senior Enterprise Customer Success Account Executive, you will have access to a comprehensive learning and development program that includes:

• Structured onboarding and continuous product training to keep you at the forefront of HCM innovation.
• Mentorship from senior leaders and peer coaching to refine your sales strategy and leadership skills.
• Opportunities to lead cross‑functional projects, enhancing your project management and stakeholder engagement experience.
• Clear career pathways into senior sales leadership, account management, or product strategy roles.

Work Environment & Culture at brighthush

brighthush fosters a culture of collaboration, transparency, and continuous improvement. Our remote‑first model empowers you to work from anywhere in the United States while staying connected through regular virtual town halls, team check‑ins, and a vibrant internal community. We celebrate diversity, equity, and inclusion, ensuring every voice is heard and valued. Our employees enjoy a flexible work schedule, a focus on work‑life balance, and a supportive environment that encourages innovation and personal growth.

Compensation & Benefits

While the exact compensation package will vary based on experience, location, and performance, you can expect a competitive base salary, a generous variable component tied to quota achievement, and a comprehensive benefits package that includes:

• Health, dental, vision, and life insurance plans.
• Retirement plan with company match.
• Unlimited paid time off (in lieu of accrued vacation), 10 paid U.S. holidays, and up to 80 hours of paid sick time.
• Paid parental leave, subject to policy terms.
• Professional development stipend and access to industry conferences.
• Employee wellness programs, including mental health resources and fitness subsidies.
• Community impact initiatives such as volunteer days and brighthush Cares, giving you the chance to give back while building meaningful connections.

How to Apply

If you are a high‑energy, results‑driven sales professional with a passion for technology and a desire to help organizations transform their workforce, we want to hear from you. Submit your application through our careers portal or apply directly via the link below. We review applications on a rolling basis and encourage you to apply even if there is no active vacancy at the moment.

Apply to brighthush Today

Closing Statement

Join brighthush and become part of a mission‑driven team that is redefining how businesses manage their most valuable asset—people. Your expertise will help shape the future of workforce technology, and your impact will be felt across the globe. If you’re ready to accelerate growth, build lasting relationships, and thrive in a culture that values innovation and collaboration, apply now and start your journey with brighthush.