Senior National Customer Account Manager – Foodservice & Retail Distribution – Driving Growth, Innovation, and Strategic Partnerships

About brighthush

brighthush is a forward‑thinking leader in the foodservice and retail distribution space, dedicated to delivering innovative, high‑quality products that delight consumers and empower retailers. With a portfolio that spans classic staples, premium specialty items, and cutting‑edge custom solutions, brighthush has earned a reputation for excellence, reliability, and a relentless focus on customer success. Our mission is simple: to help our partners grow their businesses by providing the best products, the most insightful market intelligence, and the most responsive service.

Why Join brighthush?

At brighthush, you’ll be part of a dynamic, collaborative culture that values creativity, data‑driven decision making, and a passion for food. We invest heavily in professional development, offering mentorship programs, leadership training, and cross‑functional project opportunities. Our inclusive environment encourages fresh ideas, celebrates diversity, and rewards performance with competitive compensation, comprehensive benefits, and a clear path to advancement.

Position Overview

As a Senior National Customer Account Manager at brighthush, you will be the strategic partner for our most important foodservice and retail accounts. You will own the end‑to‑end commercial relationship, driving profitable growth through pipeline development, joint business planning, and flawless execution. Your influence will shape product innovation, pricing strategy, and the overall customer experience, ensuring that brighthush remains the preferred partner for our national and regional clients.

Key Responsibilities

• Commercial Leadership: Own the full sales cycle for assigned national accounts, from prospecting and qualification to closing and post‑sale support.
• Pipeline Management: Build and maintain a robust Salesforce pipeline across Core, Innovation, and Custom solutions, ensuring accurate forecasting and timely opportunity progression.
• Strategic Planning: Partner with customers to develop joint business plans that align with their growth objectives, market trends, and operational needs.
• Pricing & Negotiation: Lead pricing strategy, contract negotiations, and program development, balancing customer value with brighthush profitability.
• Cross‑Functional Collaboration: Work closely with Marketing, Product Development, Operations, and Finance to deliver integrated solutions and seamless execution.
• Customer Advocacy: Serve as the primary point of contact for key stakeholders, building trust, resolving issues, and identifying upsell and cross‑sell opportunities.
• Data‑Driven Insights: Analyze sales data, market trends, and customer feedback to inform strategy and drive continuous improvement.
• Team Leadership: Mentor junior account managers, share best practices, and contribute to a high‑performing sales culture.

Essential Qualifications

• 8–10+ years of progressive sales experience in the foodservice, retail, or grocery deli sectors.
• Proven track record managing national or large regional accounts, consistently exceeding revenue targets.
• Deep understanding of pricing models, contract structures, forecasting, and pipeline management.
• Exceptional influence and negotiation skills, with the ability to engage senior decision‑makers.
• Proficiency in Salesforce or similar CRM platforms; advanced data analysis skills are a plus.
• Strong analytical, presentation, and communication abilities, capable of translating complex data into actionable insights.
• Bachelor’s degree required; an advanced degree (MBA, MS, etc.) is highly desirable.

Preferred Qualifications

• Experience in a fast‑paced, high‑growth environment with a focus on innovation.
• Background in menu engineering, product development, or supply chain optimization.
• Knowledge of industry regulations, sustainability initiatives, and emerging food trends.
• Track record of building and leading cross‑functional teams to achieve business objectives.

Core Competencies & Skills

• Strategic Thinking: Ability to see the big picture and translate it into actionable plans.
• Relationship Building: Proven skill in cultivating long‑term partnerships with key stakeholders.
• Analytical Acumen: Strong quantitative skills to interpret sales data and market intelligence.
• Communication: Clear, persuasive communication across all levels of the organization.
• Project Management: Excellent organizational skills to manage multiple initiatives simultaneously.
• Adaptability: Comfortable navigating change and driving continuous improvement.

Career Growth & Development

At brighthush, your career trajectory is designed to match your ambition. As a Senior National Account Manager, you’ll have the opportunity to:

• Progress to Director or VP of Sales roles, overseeing larger territories and broader portfolios.
• Lead cross‑functional innovation projects that shape the future of our product line.
• Participate in executive‑level strategy sessions, influencing company direction.
• Access to ongoing training, certifications, and leadership development programs.
• Mentor and coach junior team members, building a legacy of talent within brighthush.

Work Environment & Culture

brighthush thrives on collaboration, curiosity, and a commitment to excellence. Our culture is built on:

• Inclusivity: A diverse workforce where every voice is heard and valued.
• Innovation: A culture that encourages experimentation and rewards creative solutions.
• Transparency: Open communication channels between leadership and staff.
• Work‑Life Balance: Flexible scheduling, remote work options, and wellness initiatives.
• Community Engagement: Volunteer programs and partnerships that give back to local communities.

Compensation & Benefits

While the exact figures vary by experience and performance, brighthush offers a competitive total rewards package that includes:

• Base salary commensurate with experience and market benchmarks.
• Performance‑based incentives tied to individual and company goals.
• 401(k) plan with company match to support long‑term financial planning.
• Comprehensive health, dental, and vision coverage for you and your family.
• Paid time off, holidays, and a generous parental leave policy.
• Employee assistance programs, wellness stipends, and on‑site fitness resources.
• Professional development budget and tuition reimbursement for relevant courses.

Ready to Make an Impact?

If you are a seasoned sales professional with a passion for foodservice and retail, ready to lead national accounts and drive growth for a forward‑thinking company, brighthush invites you to apply. Join us in shaping the future of food distribution, building lasting partnerships, and delivering exceptional value to our customers.

Apply today and become part of a team that celebrates innovation, rewards performance, and empowers its people to reach new heights.